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March Business Growth Lunch
Fusilier Museum, Bury
Friday 27th March
12:00pm – 2:00pm
12:05pm – Welcome, Hilary Centeleghe, Business Growth Hub
12:15pm – Andrew Roberts, Managing Director, Pennine Telecom
12:40pm – Questions & Answers
12:55pm – David Fowler, Assistant Director Localities, Bury Council
1:00pm – Lunch & Networking
2:00pm – Event close
Welcome
Hilary Centeleghe
Senior Growth Manager
Business Growth Hub
Andrew Roberts
Managing Director
The Pennine Group
What is the secret of our success?
Key topics
Employees
Customers
Suppliers and their products
Business advice, support and associations
Employees
• Recruiting from within
• Apprenticeships – ‘Train to Retain’,
• Bonus and rewards
• Upskilling staff on new technology
• Training for all
• Comfortable and safe working environment
Customers
• Excellence in customer service
• Add value, don’t be a commodity
• Make it easy to do business
• Listen to what your customers say
• Always deliver what you promise
Suppliers and Products
• Choose your suppliers and products carefully
• Add value by building solutions
• Consider your territory
• Keep one eye on the market and adapt as required
Business Advice and Associations
Knowledge Transfer Partnership
Knowledge Transfer Partnership
Questions
Thank You
Q&A
Resources and Regulations Department
Eligible SMEs and Charities across the 10 Greater Manchester LocalAuthorities are eligible for connection vouchers.
The scheme has been designed to keep it as simple as possible.
SME focussed – they make the purchasing decisions.
Voucher value is £100-£3,000 (does not cover VAT).
The voucher covers the cost of installing the internet connection (notrecurring charges).
Bury Broadband Connection Voucher Scheme
Resources and Regulations Department
To apply for your voucher just visit the Connection Voucher websiteand enter your postcode.
It’s quick and simple, just choose the supplier with the best packagefor you.
You can pick whatever kind of connection you want, a leased line orwireless, you just need to make sure your new connection results ina step change in your connectivity, and a minimum of:
– 30 Mb/s for Next Generation Access (NGA)
– 20 Mb/s for business grade services
SMEs can either apply individually or work together.
Bury Broadband Connection Voucher Scheme
Resources and Regulations Department
www.connectionvouchers.co.uk/superconnected-cities
Find out more at:
Resources and Regulations Department
Bury Council – Keep in Touch
A key priority for Bury Council is to support Bury’s businesscommunity.
As part of this we want to communicate with you.
How? - One page Information Bulletin.
The format will be short and simple with links to further informationwhich may be of interest to you and your business.
Interested? Email [email protected] and Simon Joos will sendyou a simple online form to ensure we capture the best way to keepin touch.
Hilary Centeleghe
Senior Growth Manager
Business Growth Hub
Lee Frater
Digital Growth Manager
Business Growth Hub
Tracy Eyres – Business Growth Advisor Bury
• Free business diagnostic service for companies
• Help develop a realistic and sustainable business plan
• Improvement/growth action plan
• Free of charge to SME’s
Email: [email protected]
Tel: 07764 983 761
Upcoming Events
21st April: 8:00 – 10:00 – Textbook Tendering briefing – Lancashire County Cricket Club,
Trafford
24th April: 12:00 – 14:00 – April Business Growth Lunch – DW Stadium, Wigan
29th April: 17:30 – 20:00 – Start Smart Awards 2015 – Ziferblat, Manchester
(This event is aimed at those who have)
(engaged with the Business Growth Hub StartUp programme)
Contact us to find out more:
Phone: 0161 359 3050
Email: [email protected]
www.businessgrowthhub.com
@bizgrowthhub
Business Growth Hub
+Businessgrowthhub
