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NEW ZEALAND SHAREPOIN T CONFERENCE MARCH 16+17 2011

Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011

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At the 2011 New Zealand SharePoint Conference Mark Orange presented his Content Types Model, an approach he has developed to design, document and manage Content Types across a SharePoint platform and the solutions implemented upon it. The Content Types Model illustrates and describes the relationships, context, and purpose of all Content Types through the layers of an Enterprise SharePoint Platform.Here are the example Visio diagrams, the workflow and the PowerPoint presentation for anyone to review, leverage and hopefully get value from.

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Page 1: Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011

N E W Z E A L A N DSHAREPOINTCONFERENCEM A R C H 1 6 + 1 7 2 0 1 1

Page 2: Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011

CONTENT TYPES MODELMark Orange

Page 3: Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011
Page 4: Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011

Session Agenda

• Content• Content Types• Content Types Columns• Content Types Model

Page 5: Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011

SharePoint Service Applications

SharePoint - Platform

Search Service

Excel Calc Service

BusinessConnection Service

User Profiles

SharePoint Foundation

ContentConfig Workflow

SharePoint Server Client AppsProject Server

2010

Project Web Access

FAST 2010

FAST Search Service

Sandboxed Code Service Usage & Health Logging

Word Conversion Service

PowerPoint Broadcast Service

Web Analytics Service

Visio Graphics Service

Access Service

InfoPath Service Managed Metadata

PerformancePoint

Browsers (IE, Fire Fox)

InfoPath

Project

RSS Viewers

SharePoint Designer

OneNote

SharePoint Workspace

Office Client

Outlook

Visio

Office Web App Service

3rd PartyServices..

Access

Page 6: Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011

SharePoint - Platform

Content

Content

Page 7: Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011

Lists & Libraries

SharePoint - Platform

Content

Colu

mn

Colu

mn

Colu

mn

Colu

mn

Colu

mn

Colu

mn

Page 8: Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011

Content Type

SharePoint - Platform

Content

Colu

mn

Colu

mn

Colu

mn

Colu

mn

Colu

mn

Colu

mn

Page 9: Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011

Content Types

The fundamental building blocks for managing information and data within SharePoint

Page 10: Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011

What vs. Where

Page 11: Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011

Content Types

• Client Code

• Business Unit

Document Base

• Effective Date• Lawyer• Client Code• Business Unit

Contract

• Review Date• Category• Client Code• Business Unit

Policy

• Theme• Author• Client Code• Business Unit

Presentation

• Security Clearance

• Security Clearance

• Security Clearance

• Security Clearance

Page 12: Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011

Office A• Contracts

• Policies

• Presentations

Office B• Contracts

• Policies

• Presentations

Office C• Contracts

• Policies

• Presentations

General Manager General Manager General Manager

Content Types

Page 13: Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011

Office A• Contracts

• Policies

• Presentations

Office B• Contracts

• Policies

• Presentations

Office C• Contracts

• Policies

• Presentations

Legal Team

HR

Marketing

Content Types

Page 14: Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011

Office A• Contracts

• Policies

• Presentations

Office B• Contracts

• Policies

• Presentations

Office C• Contracts

• Policies

• Presentations

Document Library Document Library Document Library

Content Type

Content Type

Content Type

Content Types

Page 15: Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011
Page 16: Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011

Content Types apply rules and behaviors based on

what an item is

Lists and libraries apply rules and behaviors based on

where an item is

Content Types

Page 17: Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011

Policies

Workflows

Columns

Page 18: Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011

The Columns in a Content Type define the different content

elements and metadata needed to manage that type of information.

Columns need a purpose!

Columns

Page 19: Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011

Column Purposes • Content

Information to be displayed to end users.

• Metadata RecordInformation captured at a specific point in time that records an important immutable value.

• Metadata FindabilityInformation to allow the discovery, sorting, filtering, and grouping of items.

• Metadata Activity Information to support an activity, process or function.

Page 20: Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011

• Heading• Date• Source• Body• Category• Date Created• Date Modified

Content Type: Article Web Page

Article Web Page

• Content• Record• Findability• Activity

Page 21: Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011

• Title • Description• Owner• Due Date

Content Type: Project Task

• Stage• Sprint

Project Task Base

Project Task Agile Project Task Waterfall

• Content• Record• Findability• Activity

Page 22: Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011

• Name• Title • Client Full

Name

Content Type: Client Document

• Client Full Name Record

• Contract Date

Document Client Base

Document Client Contract Document Client Identity

• Content• Record• Findability• Activity

Page 23: Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011

COTENT TYPESMODEL

Page 24: Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011

Content Types Model

PURPOSE: The Content Types Model illustrates and describes the relationships, context, and

purpose of all Content Types through the layers of an Enterprise SharePoint Platform.

Page 25: Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011

Content Types Model

VALUE:The model is an important information asset for

the design and the on-going operational management of Content Types, and ultimately all information within a SharePoint platform.

Page 26: Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011

The Model: Layers

Site Layer

Solution Layer

Platform Layer

System Layer

Page 27: Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011

Site Layer

Solution Layer

Platform Layer

System Layer

Page 28: Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011

The Model: Layers

Site Layer

Solution Layer

Platform Layer

System Layer

Page 29: Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011

The Model: Layers

System Layer

Page 30: Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011

The System LayerOwned and managed by: Microsoft

The generic foundation Content Types that are created by the Microsoft development team that builds the SharePoint product.

These are the Content Types that are automatically provisioned when SharePoint is installed in any organisation.

Page 31: Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011

The Model: Layers

Site Layer

Solution Layer

Platform Layer

System Layer

Page 32: Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011

The Model: Layers

Platform Layer

Page 33: Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011

The Platform LayerOwned and managed by: Architecture and Governance

The global Content Types that are created for the enterprise and are consumed by solutions that are built on the platform.

As existing solutions evolve and new solutions are created new global Content Types will be identified as part of the solution design that need to be provisioned and managed as part of the Platform Layer.

Page 34: Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011

The Model: Layers

Site Layer

Solution Layer

Platform Layer

System Layer

Page 35: Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011

The Model: Layers

Solution Layer

Page 36: Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011

The Solution LayerOwned and managed by: Architecture and Governance

The Content Types that are created for specific business solutions that are deployed on the platform.

These solutions are usually developed by a Project team and then handed over to the operations team on completion.

Page 37: Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011

The Solution LayerOwned and managed by: Architecture and Governance

A critical part of the solution design process is to identify Content Types within a solution that will:

• reuse existing Solution Layer Content Types

• be new solution specific Content Types

• extend Platform Layer Content Types

• be new Platform Layer Content Types

Page 38: Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011

Is there an existing or similar asset

already?

Is it in the Content Types model?

Is it an exact match you can use?

Does it exist in another system or

repository?

Use it Extend existing Content Type

Is this the correct long term place for

these assets?

Is there a suitable Content Type

branch to extend?

Put it thereShould this type of

asset move into SP2010?

Find another repository

Extend existing Content Type and

Columns

Is there a system level content type

that is suitable?

Is your information asset “one off”, ad-

hoc or informal?

Use system Content Type and column

Create solution or platform level Content

type and column

YesNo

YesNo

No

YesNo

NoYes

Yes

No

YesNo

Yes

YesNo

Yes

No

Create one

Solution Design Flow

Page 39: Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011

The Model: Layers

Site Layer

Solution Layer

Platform Layer

System Layer

Page 40: Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011

The Model: Layers

Site Layer

Page 41: Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011

The Site LayerOwned and managed by: Ops team and Site Owners

The Content Types that are provisioned and configured for a specific SharePoint Site Collection and/or SharePoint Site that is being used by business users on the SharePoint platform.

Page 42: Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011

The Site LayerOwned and managed by: Ops team and Site Owners

Sites are the end user experience of the SharePoint platform and the solutions delivered upon it.

A critical part of provisioning a site is understanding, communicating, and managing the type of site it is and the type of Content it manages within the organisation.

Page 43: Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011

CT Hub

Portal Part 1

Portal Part 2

Portal Part 3

Portal Part 4

Content Type Hub

The role of the Content Type hub is to provide centralised management of globalContent Types.

In particular parent Content Types.

Platform Layer

Page 44: Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011

THE MODEL

IN ACTION

Page 45: Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011

Thanks!

[email protected]

www.knowledgecue.com/Blog

Page 46: Mark Orange - SharePoint 2010 Content Types Model - SPC NZ 2011

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