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What We’ll Cover Today
Understanding your market
Analyzing your competitors
Defining target markets
Pricing strategies
Positioning
What We’ll Cover Today
Understanding your market
Analyzing your competitors
Defining target markets
Pricing strategies
Positioning
Questions to ask
Is your market growing or shrinking?
Is there room for one more company?
Will you be bringing something different to
the market?
Conduct primary researchInterview potential customers, vendors, association leaders, related businesses
2006 – How I did it then
Personal knowledge of industry,
competitors and pricing
I knew website sales would continue
to grow in industry
I knew I had an innovative product
I didn’t aim too high
2016 – How I do it now
Industry data through associations
Constant asking/pulsing customers,
prospects, and others
Regular monitoring of competitors
Collaborative learning/sharing with staff
Annual SWOT and strategic planning
What We’ll Cover Today
Understanding your market
Analyzing your competitors
Defining target markets
Pricing strategies
Positioning
Where can you research them?Websites
Press Releases
Social Media
Networking Events
Ask mutual contacts
Competitive analysisYOUR COMPANY COMPETITOR 1 COMPETITOR 2 COMPETITOR 3
Overview
CompetitiveAdvantage
Target markets
Market share
Marketing Strategies
Products/Services
Pricing/Costs
Strengths
Weaknesses
Opportunities
Threats
What We’ll Cover Today
Understanding your market
Analyzing your competitors
Defining target markets
Pricing strategies
Positioning
The more you understand
your different target markets,
the better you can structure
your products, services and
marketing efforts.
Target market examples
Men who like to go fishing
and live in Alabama,
Tennessee, or Georgia
and make at least $60,000
per year
Target market examples
Women between the ages
of 25 and 65 who live
within 30 miles of Decatur,
Alabama
Target market examples
Small businesses with at
least 5 employees and
revenue of at least
$500,000 per year
Understand the value and potential
of each of your Target Markets. Which are the easiest to sell to?
Which are the most profitable?
Prioritize your target markets
1 2 3 4 5
What resources should you put into servicing or
growing each target market?
Should your services be packaged or marketed a bit
differently for different markets?
Define your services &
message for each market
AUDIENCE PRODUCT/SERVICE MESSAGE
General Business Branding, print design, web design, marketing & social media consulting
We can help you be more strategic with your marketing so your business grows
Economic & Community Development Organizations
Web design, retail recruitment guides, presentation materials
We can help your community attract the attention of site selectors and retailers
Existing Customers All services – with a focus on new services
Don’t forget we can help you with a wide range of services
List each
Audience…
…and the
service/product you
want to provide each
…and the
message you
want to tell each
Do this in Excel
AUDIENCE PRODUCT/SERVICE MESSAGE BEST WAY TO REACH
General Business Branding, print design, web design, marketing & social media consulting
We can help you be more strategic with your marketing so you get results
Networking, public speaking, sales reps, referral program, social media
Economic & Community Development Organizations
Web design, retail recruitment guides, presentation materials
We can help your community attract the attention of site selectors and retailers
Industry Tradeshows, sponsorships, referral program, e-newsletters, blog
Existing Customers All services – with a focus on new services
Don’t forget we can help you with a wide range of services
Social media, Direct mail, referral programs, e-newsletters, calls
List each
Audience…
…and the
service/product you
want to provide each
…and the
message you
want to tell each
…and the
best ways to
reach each
Next, determine the best way to reach each market
Research your options
Are there industry associations that allow
networking, tradeshows or advertising?
What local events do women go to and
what local groups do they belong to?
What magazines or newspapers do my
customers read?
What websites do my customers visit?
How do you choose?
What can you afford?
Spread out your visibility over time
What can you consistently deliver? Is a
monthly e-newsletter realistic?
Biggest rule: Have a presence in as
many places as possible within your
budget: a small ad four times is better than
a big ad once
Develop your 12 month plan and budgetDo date/pricing research for print ads, events. Then plug in around those.
Develop your 12 month plan and budgetDo date/pricing research for print ads, events. Then plug in around those.
Build in Structure and
Accountability with Monthly
Marketing Meetings
What happened last month? Did it yield results?
Should we do anything different?
What is coming up? What do we need to
prepare?
Anything anyone is seeing in the industry as an
opportunity or threat?
Any customer feedback on products or services?
What We’ll Cover Today
Understanding your market
Analyzing your competitors
Defining target markets
Pricing strategies
Positioning
Factors to consider
Amount of competition
Typical price ranges for your industry
Cost of your materials or supplies
Lower overhead as a startup could enable
lower penetration pricing to gain market
share, or keep pricing competitive and
build more revenue to finance growth
What goes into cost model
Direct labor Direct Materials
Factory Overhead Sales, General, Admin
What the market will
bear
2006 – How I did it then
I knew most industry pricing
I belonged to an industry that provided
annual pricing surveys by market size and
size of agency
I knew what the market would bear
I used standard pricing out the gate for
design, penetration pricing for web.
2016 – How I do it now
All of the above plus
Direct analysis of all rates and pricing
based on current data
Adjustments based on internal analysis of
profitability by service and industry + what
the market will bear
What We’ll Cover Today
Understanding your market
Analyzing your competitors
Defining target markets
Pricing strategies
Positioning
Define your brand identity. Get
beyond your services list to what
makes you different – an elevator
pitch could capture this.
Focus on talking about WHY
you are a better choice
We can help you grow your business
We can help you streamline operations
We can help you expand your capabilities
We can help you make better products
We have the best customer service
We have the most experience
We have the lowest price (be careful with this)
We are local
Factors to consider
• strengths
• competitor
weaknesses
• innovation
• target market
• price
• Industry trends
• experience
• customer
service
• reliability
• customer
feedback
• sales requests
Rule #1:
Regularly
pulse your
company with
market
research –
PAY
ATTENTION!
RESEARCH
Customer Surveys
Industry Sources
Competitor Research
Internal Data
Google Research
Social Media
Rule #2:
ADAPT
QUICKLY!
RESEARCH
Customer Surveys
Industry Sources
Competitor Research
Internal Data
Google Research
Social Media
• New services
• New products
• New marketing
strategy
• New positioning
statements