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Copyright © Martin Lindstrom 2008

Martin Lindstrom - Small Data - full day content for part 3 of 4 handout

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Page 1: Martin Lindstrom - Small Data - full day content for part 3 of 4 handout

Copyright © Martin Lindstrom 2008

Page 2: Martin Lindstrom - Small Data - full day content for part 3 of 4 handout

Copyright © Martin Lindstrom 2008

Price: $65,100 $67,100 $63,000 $64,200

Engine: 2793cc 2997cc 2967cc 2959cc

Cylinders: 6 6 6 6

Power: 198 bhp @ 218 bhp @ 240 bhp @ 226 bhp @

5500 rmp 5800 rmp 6800 6200 rpm

Transmission: 5 manual 5 auto 5 manual 6 manual

Front suspension: MacPhers Double Double Double

Rare suspension: Double Double Double Double

transverse wishbones wishbones wishbones

Weight: 1440 kg 1720 kg 1628 kg 1510 kg

Max speed: 147 mph 143 mph 146 mph 1510 kg

O-60 MPH: 7.3 secs 8.0 secs 6.8 secs 7.6 secs

Fuel economy: 28.5 mpg 24.8 mpg 22.7 mpg 22.6 mpg

Model A Model B Model C Model D

Source: Car Magazine, April 2015

Page 3: Martin Lindstrom - Small Data - full day content for part 3 of 4 handout

Copyright © Martin Lindstrom 2008

Brands are not built

in a factory – they’re

built in our minds

Copyright © Martin Lindstrom 2010

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Copyright © Martin Lindstrom 2008

UNITE

BELONG

EXPRESS

RECRUIT

Page 5: Martin Lindstrom - Small Data - full day content for part 3 of 4 handout

Copyright © Martin Lindstrom 2008

What’s the secret behind these brands?

Page 6: Martin Lindstrom - Small Data - full day content for part 3 of 4 handout

Copyright © Martin Lindstrom 2008

Hippocampus

Amygdala/Orbitofrontal cortex

Anterior Cingulate

Parietal lobe

Frontal lobe

Ventrolateralfrontal cortex

Long termmemory

Effort

Attention

WorkingMemory

Executive

Emotion

The Cool Spot(Broadmann Area 10)

Amygdala/Orbitofrontal cortexFear

Temporal lobeUnderstanding

Page 7: Martin Lindstrom - Small Data - full day content for part 3 of 4 handout

Copyright © Martin Lindstrom 2008

Holistic Selling Proposition

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Copyright © Martin Lindstrom 2008

We recruited

1,000 Christians…

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Copyright © Martin Lindstrom 2008

Some brands

might help us to

find out…

Page 10: Martin Lindstrom - Small Data - full day content for part 3 of 4 handout

Copyright © Martin Lindstrom 2008

Some brands

might help us to

find out…

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Copyright © Martin Lindstrom 2008

Some brands

might help us to

find out…

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Copyright © Martin Lindstrom 2008

But how come…?

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Copyright © Martin Lindstrom 2008

We decided to

dive into our

subconscious mind –

using spirituality as

our guide…

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Copyright © Martin Lindstrom 2008

First we selected 12

holistic brands…

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Copyright © Martin Lindstrom 2008

…and 12 non

holistic brands…

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Copyright © LINDSTROM company 2005

2042 years 3300-40000 years 3500 years

1387 years 910 years 2500 years

3509 years 2509 years ?

The contrast of

longevity is striking

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Copyright © Martin Lindstrom 2008

And tested them

against the faith

of religion

Page 18: Martin Lindstrom - Small Data - full day content for part 3 of 4 handout

Copyright © Martin Lindstrom 2008

41 percent

correlation between

holistic brands and

religious faith.

BRANDscan 0248343

//

BRANDscan 038471

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BRAND

senseby Martin Lindstrom

Copyright © Martin Lindstrom 2008

Symbols

Evangelism

Enemy

Sensory appeal

Grandeur

Mystery

A clear vision

Storytelling

Sense of belonging

Rituals

Page 20: Martin Lindstrom - Small Data - full day content for part 3 of 4 handout

BRAND

senseby Martin Lindstrom

Copyright © Martin Lindstrom 2008

A clear vision

Storytelling

Sensory appeal

Symbols

Power from enemies

Mystery

Sense of belonging

Grandeur

Evangelism

Rituals

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BRAND

senseby Martin Lindstrom

Copyright © Martin Lindstrom 2008

Each of the religious

pillars are synergistic

interlinked

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BRAND

senseby Martin Lindstrom

Copyright © Martin Lindstrom 2008

A clear vision

Storytelling

Sensory appeal

Symbols

Power from enemies

Mystery

Sense of belonging

Grandeur

Evangelism

Rituals

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Copyright © Martin Lindstrom

2,098 brain

scans since 2007

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Copyright © Martin Lindstrom

We’re a business and

an end-consumer at

the same time.

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Copyright © Martin Lindstrom

Amazon

Apple

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Copyright © Martin Lindstrom

Taking Apple as a

case. Imagine if their

vision was..

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Copyright © Martin Lindstrom

Apple’s vision

according to Arla“We’re selling user-

friendly and well-

designed computers.”

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Copyright © Martin Lindstrom

Apple would have been

16% of its current size

(including iPad)

($29.12 billion in computer sales)

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Copyright © Martin Lindstrom

I’m not indicating...Three stylish colours

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Copyright © Martin Lindstrom

Or...

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Copyright © Martin Lindstrom

Or...

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Copyright © Martin Lindstrom

What if it were...

We’re selling

user-friendly computers

and portable music

systems

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Copyright © Martin Lindstrom

Apple would have been

28% of its current size

($50.96 billion in sales)

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Copyright © Martin Lindstrom

So, what is Apple in

the year 2014?

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Copyright © Martin Lindstrom

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Copyright © Martin Lindstrom

2014 revenue: US$ 182 billion

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Copyright © Martin Lindstrom

Their vision?

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Copyright © Martin Lindstrom

Man is the creator of

change in this world.

As such, he should

be above systems

and structures, and

not subordinate to

them.Apple 1984

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Copyright © Martin Lindstrom

The better we are at

touching people’s

hearts, the better we are

at creating engagement

— no matter whether

they’re operating

in B2B or B2C.

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Copyright © Martin Lindstrom

Your starting

point needs to be

the emotional

end goal.

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Copyright © Martin Lindstrom

Roller Bearings!

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Copyright © Martin Lindstrom

SKF

We reduce friction

to help you move

the world forward.

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Copyright © Martin Lindstrom

We reducefriction to help you

move the world forward

ex

SKF

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Copyright © Martin Lindstrom

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Copyright © Martin Lindstrom

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Copyright © Martin Lindstrom Virgin ex

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Copyright © Martin Lindstrom

We are a branded

venture capital

company.

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Copyright © Martin Lindstrom

There should be more

tolerance toward other

cultures, languages,

religions, and sexual

practices.

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Copyright © Martin Lindstrom

Be together,

wherever you are.

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BRAND

senseby Martin Lindstrom

Copyright © Martin Lindstrom 2008

We help dreamers

dream.

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Copyright © Martin Lindstrom

Credit Lyonnais (Bank)

You can only be a

partner with someone

you think of

as an equal.

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Copyright © Martin Lindstrom

ERAM (Shoes)

It’s crazy to spend a

lot of money on

fashion that is

always changing.

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Copyright © Martin Lindstrom

IBM

Solutions for a

small planet

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Copyright © Martin Lindstrom

xx

Reveals the point of view that the brand has on

the world in which it stands. Its reason for

being. The reason the company is in business

beyond making money. The vision reflects the

passion of the founders or leaders.

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Copyright © Martin Lindstrom

If I had more time, I

would have written a

shorter letter.

Blaise Pascal

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Copyright © Martin Lindstrom

So what really

defines a powerful

vision?

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Copyright © Martin Lindstrom

1. It lifts your

products or services

to a emotional level.

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Copyright © Martin Lindstrom

We’re selling hope.

L’Oréal

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Copyright © Martin Lindstrom

2. It makes you see

things in

a different light.

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Copyright © Martin Lindstrom

Green Bay Packers (leading USA football team)

Inches make

champions.

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Copyright © Martin Lindstrom

To bring inspiration

and innovation to

every athlete in the

world. If you have a

body, you are an

athlete.

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Copyright © Martin Lindstrom

One can embrace

either a static or a

dynamic way of

seeing the world.

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Copyright © Martin Lindstrom

3. It showcases

the added value

the brand adds

to the world.

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Copyright © Martin Lindstrom

LEGO

A new toy every day.

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Copyright © Martin Lindstrom

Everyone's

Private Driver.

UBER

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Copyright © Martin Lindstrom

4. It sets the bar

high…very high.

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Copyright © Martin Lindstrom

To organize all the

world's information

and make it

universally

accessible and

useful.

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Copyright © Martin Lindstrom

To put a computer

on every desk and in

every home.

Up until 2002

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Copyright © Martin Lindstrom

H O N E S T F E E D B A C K T O :

By Martin Lindstrom.com

Web Digital

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Copyright © Martin Lindstrom

Webdigital

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Copyright © Martin Lindstrom

Webdigital

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Copyright © Martin Lindstrom

Webdigital

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Copyright © Martin Lindstrom

Webdigital

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Copyright © Martin Lindstrom

Webdigital

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Copyright © Martin Lindstrom

A clear vision

Storytelling

Sensory appeal

Symbols

Power from enemies

Mystery

Sense of belonging

Grandeur

Evangelism

Rituals

Page 77: Martin Lindstrom - Small Data - full day content for part 3 of 4 handout

Copyright © Martin Lindstrom

Your starting

point needs to be

the emotional

end goal…

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Copyright © Martin Lindstrom

Stories help people

understand action by

providing a coherent

framework, a unified whole.

Stories bypass reason,

and go directly to

our unconscious.

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Copyright © Martin Lindstrom

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Copyright © Martin Lindstrom

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Copyright © Martin Lindstrom

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Copyright © Martin Lindstrom

Supporting

the claim

Spreading

the wordLiving it

Your

foundational

values

Brand vision

What makes

your brand

different?

Page 83: Martin Lindstrom - Small Data - full day content for part 3 of 4 handout

Copyright © Martin Lindstrom

Alfred Hitchcock’s

second script…

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Copyright © Martin Lindstrom

x

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Copyright © Martin Lindstrom

Theatre of

the stage

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Copyright © Martin Lindstrom

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Copyright © Martin Lindstrom

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Copyright © Martin Lindstrom

Stories make things

come to life

Adjacencies

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Copyright © Martin Lindstrom

Theatre of

the stage

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Copyright © Martin Lindstrom

H O N E S T F E E D B A C K T O :

By Martin Lindstrom.com

DCS

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Copyright © Martin Lindstrom

Dcs plus

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Copyright © Martin Lindstrom

Dcs plus

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Copyright © Martin Lindstrom

Dcs plus

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Copyright © Martin Lindstrom

Dcs plus

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Copyright © Martin Lindstrom

Dcs plus

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Copyright © Martin Lindstrom

Dcs plus

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Copyright © Martin Lindstrom

Dcs plus

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Copyright © Martin Lindstrom

Dcs plus

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Copyright © Martin Lindstrom

Dcs plus

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Copyright © Martin Lindstrom

Powerful storytelling

needs a foundation

Pause button

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Copyright © Martin Lindstrom

Some of the world’s

most powerful

personality brands

own one single word.

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Copyright © Martin Lindstrom

Caring

[insert picture of Oprah]

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Copyright © Martin Lindstrom

Egocentric

[insert picture of Trump]

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Copyright © Martin Lindstrom

A powerful personal

brand can always be

summarized in one

word.

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Copyright © Martin Lindstrom

Mother Teresa

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Copyright © Martin Lindstrom

x

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Copyright © Martin Lindstrom

Princess Diana

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Copyright © Martin Lindstrom

x

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Copyright © Martin Lindstrom

Martin Luther King

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Copyright © Martin Lindstrom

x

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Copyright © Martin Lindstrom

Gandhi

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Copyright © Martin Lindstrom

x

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Copyright © Martin Lindstrom

Steve Jobs

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Copyright © Martin Lindstrom

x

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Copyright © Martin Lindstrom

Walt Disney

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Copyright © Martin Lindstrom

x

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Copyright © Martin Lindstrom

Richard Branson[insert picture of Richard Branson]

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Copyright © Martin Lindstrom

x

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Copyright © Martin Lindstrom

Virgin stands for

innovation, fun and a

sense of competitive

challenge

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Copyright © Martin Lindstrom

A branded language…

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Copyright © Martin Lindstrom

A branded language…

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Copyright © Martin Lindstrom

A branded language…

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Copyright © Martin Lindstrom

H O N E S T F E E D B A C K T O :

By Martin Lindstrom.com

Hotel Senator

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Copyright © Martin Lindstrom

Values can make or

break a brand

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Copyright © Martin Lindstrom

Why do we buy a

Roomba?

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Copyright © Martin Lindstrom

Single Free time RecreationEfficiencyBusy Symbols

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Copyright © Martin Lindstrom

At first nothing

stood out

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Copyright © Martin Lindstrom

But as we searched

his home unusual

Small Data began to

appear everywhere

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Copyright © Martin Lindstrom

But as we searched

his home unusual

Small Data began to

appear everywhere

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Copyright © Martin Lindstrom

…and even the

bathroom contained

some unusual Small

Dat

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Copyright © Martin Lindstrom

A aquarium(can you see the tiny detail?)

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Copyright © Martin Lindstrom

A bobby hat

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Copyright © Martin Lindstrom

…and a dog!

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Copyright © Martin Lindstrom

A real wartime

U.S. flag

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Copyright © Martin Lindstrom

… and then we

bumped into some

toys

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Copyright © Martin Lindstrom

… and then we

bumped into some

toys

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Copyright © Martin Lindstrom

Single Sensitive PartnerHumanBusy Symbols

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Copyright © Martin Lindstrom

Entering online

communities we began

to notice thousands of

personalized Roombas

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Copyright © Martin Lindstrom

Why are such minor sound details so

powerful?

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Copyright © Martin Lindstrom

X

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Copyright © Martin Lindstrom

Welcome to the new

world of mirror

neurons

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Copyright © Martin Lindstrom

…which explains why a Roomba isn't

just an “it” but either a “he” or a

“she”… Stats on gender split

90%

Male

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Copyright © Martin Lindstrom

…and even

explains why 8 out

of 10 has given it a

name.

Furry

The Cleaner

Cool Carl

Whitie

Hurricane

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Copyright © Martin Lindstrom

We’re hardwired to “humanize”

everything around us – even a car!

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Copyright © Martin Lindstrom

The Mini Cooper registered in

subjects’ brains as an adorable

face. It was a gleaming little

person, Bambi on four wheels, or

Pikachu with an exhaust pipe. You

just wanted to pinch its little fat

metallic cheeks, then drive it away

[insert fMRI pic]

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Copyright © Martin Lindstrom

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Copyright © Martin Lindstrom

MINI case

We’re 7 billion people on planet

Earth – yet all of us believe that we’re

very special

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Copyright © Martin Lindstrom

It all comes down to the usage of subtle symbols

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Copyright © Martin Lindstrom

And to use this insight when creating the proposition and

telling a story

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Copyright © Martin Lindstrom

I’m a fan

1.My favourite

sports team

2.Sense of belonging

and Pepsi – when?

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Copyright © Martin Lindstrom

Just like Innocent:

Don’t look at my

bottom

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Copyright © Martin Lindstrom

And that was where the problem

was…

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Copyright © Martin Lindstrom

Single Sensitive CutenessHumanBusy Symbols

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Copyright © Martin Lindstrom

H O N E S T F E E D B A C K T O :

By Martin Lindstrom.com

Lindab

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Copyright © Martin Lindstrom

Lindab

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Copyright © Martin Lindstrom

Lindab

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Copyright © Martin Lindstrom

Lindab

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Copyright © Martin Lindstrom

Lindab

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Copyright © Martin Lindstrom

Lindab

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Copyright © Martin Lindstrom

Lindab

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Copyright © Martin Lindstrom

Lindab

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Copyright © Martin Lindstrom

Lindab

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Copyright © Martin Lindstrom

BIGdata

smallDATA

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Copyright © Martin Lindstrom

A clear vision

Storytelling

Sensory appeal

Symbols

Power from enemies

Mystery

Sense of belonging

Grandeur

Evangelism

Rituals

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Copyright © Martin Lindstrom

Thanks to our phones we are

never altogether present and never completely alone

Martin Lindstrom