masFlight March 2013 Monthly Performance Report

Monthly Performance ReportU.S. Airlines

Flights during March 2013

Release Date: April 23, 2013© 2013 Marks Systems Inc. All rights reserved.

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Monthly Performance ReportU.S. Carriers, March 2013

Section Contents Slide

Introduction Methodology 5

Glossary of Terms Explanation of aviation terms used 6

Key Metrics March 2013 By Carrier, Rankings 8

Airport Summaries Top 5 Departures, Arrivals 11

Individual Carrier Metrics Summary & detail for individual carriers 13

Contents

To receive this report by email each month, please visit masflight.com

5

Monthly Performance Report: March 2013The masFlight Monthly Performance Report summarizes United States airline performance.

Differences from DOT ASQP (“On-Time”) Reports. We collect flight information for most scheduled carriers, including both “mainline” hub-and-spoke airlines and their regional affiliates. DOT’s on-time data reports differ from ours because:

(1) Some carriers are excluded from DOT reports. Only airline certificates with 1% or greater share of scheduled-service domestic passenger revenue report on-time data to DOT. Many low fare and regional carriers are therefore excluded. Our report captures most of these carriers.

(2) Our report includes international flights by U.S. carriers. DOT includes only domestic flight operations in its report, since carriers do not report international flights.

(3) DOT reports on-time performance by operating carrier, not by marketing carrier. For example, both United and Delta market regional flights that are operated by SkyWest. We report performance by operating carrier (e.g. SkyWest as a discrete entity) and by marketing carrier.

(4) DOT reports focus on on-time arrivals only. We focus on three operational statistics. “D15” performance is the percent of flights that depart the gate within 15 minutes of schedule. “A14” performance is the percent that arrive at the destination gate within 14 minutes of schedule. “CF” (or Completion Factor) is the percent of flights scheduled that arrive at their destination, net of cancellations and non-completed diversions.

Introduction

6

Terms UsedItalicized terms are the key definitions used

Term Definition

CF% (Completion Factor) The percent of flights scheduled that arrive at their destination

D0% Flights that depart from their origin by the scheduled departure time

D15% (On-Time Departures) Flights that depart from their origin within 15 minutes of the scheduled time

A0% Flights that arrive at their destination on or before scheduled arrival time

A14% (On-Time Arrivals) Flights that arrive at their destination within 14 minutes of schedule

Gate Turn Time The “on-gate” time between gate arrival and gate departure for a given aircraft

Scheduled Gate Turn Turn time defined by scheduled arrival to scheduled departure time

Actual Gate Turn Turn time defined by actual arrival to actual departure time

Taxi-Out Time Time from gate departure to runway takeoff

Taxi-In Time Time from runway landing to gate arrival

Ground Delay Program FAA delays for flights at departure airport for flights into a specific facility

Definitions

7

U.S. Airline System Performance MetricsMarch 2013

U.S. Airline Category

Tracked Flights

Departures Arrivals

Completed

CF%On Schedule

D0%On-time

D15%On Schedule

A0%On-time

A14%

All U.S. Airlines 735,039 98.2% 63.0% 82.4% 61.4% 80.4%

Mainline Airlines 253,234 99.1% 64.8% 85.1% 65.2% 83.3%

Low Fare Airlines 160,084 99.1% 52.0% 79.5% 56.9% 79.0%

Regionals 321,721 96.9% 67.1% 81.6% 60.8% 78.9%

All U.S. Airlines include all U.S. carriers tracked by masFlight

Mainline Airlines include American, Alaska, Continental, Delta, Hawaiian, United, and US Airways

Low Fare Airlines include JetBlue, AirTran, Frontier, Spirit and Southwest

Regionals include Pinnacle, Colgan, Trans States, CommutAir, Compass, ASA, GoJet, PSA, American Eagle, Comair, SkyWest, Executive, Piedmont, Horizon, Chautauqua, Shuttle America, ExpressJet, Cape Air (United), Mesaba, Mesa, Republic, Silver, and Air Wisconsin.

Key Metrics

8

All Flights

Key Metrics

U.S. Carrier SummariesMarch 2013

Mainline Only Regional Carriers

(a) Mainline flights marketed by Continental and United are operated by UnitedIncludes flights to, from and within North America only

CF% = Completed Flights (not cancelled or diverted)D15% = On-time Flight DeparturesA14% = On-time Flight Arrivals

Airline Tracked CF% D15% A14%

American 109,956 98.4 83.0 80.9

Alaska 25,319 98.9 90.3 88.3

United 169,382 97.1 77.9 76.4

Delta 164,716 98.2 85.6 83.5

Frontier 7,120 99.3 78.8 74.0

US Airways 98,638 97.8 85.8 81.4

AirTran 18,184 98.9 85.0 78.8

JetBlue 24,287 99.5 75.4 72.2

Hawaiian 6,413 99.9 94.2 90.0

Southwest 99,084 98.9 79.6 81.2

Spirit 7,520 99.5 73.4 69.8

Virgin America 4,349 99.7 89.1 88.4

Tracked CF% D15% A14%

51,157 97.5 83.1 79.8

11,325 98.0 91.0 91.1

110,665 96.3 76.1 73.8

90,080 97.2 84.5 82.0

531 97.4 79.3 67.7

57,963 97.2 84.5 80.4

Tracked CF% D15% A14%

58,799 99.1 83.0 81.8

13,994 99.6 89.8 86.1

58,717 98.7 81.1 81.2

74,636 99.3 86.8 85.4

6,589 99.4 78.8 74.5

40,675 98.8 87.6 82.7

9

Top Ten Airlines by Marketing CarrierMarch 2013

Arrivals at gate within 14 minutes of schedule (A14%)Includes all flights marketed by the carrier: domestic, regional affiliate flying, and international operations.

Excludes codeshare flights operated by other airlines.

Key Metrics

Rank Airline On-Time Arrival Percentage

1 Hawaiian Airlines 90.0%

2 Virgin America 88.4%

3 Alaska Airlines 88.3%

4 Delta Airlines 83.5%

5 US Airways 81.4%

6 Southwest Airlines 81.2%

7 American Airlines 80.9%

8 AirTran Airways 78.8%

9 United Airlines 76.4%

10 Frontier Airlines 74.0%

10

Top Ten Airlines by Operating CarrierMarch 2013

Arrivals at gate within 14 minutes of schedule (A14%)Includes all flights operated by each carrier, including domestic and international operations to/from North America.

Regional affiliate flying for different airlines is grouped under the regional airline.

Key Metrics

Rank Airline On-Time Arrival Percentage

1 Horizon Air 91.3%

2 Hawaiian Airlines 90.0%

3 Virgin America 88.4%

4 Compass Airlines 87.3%

5 Mesa 86.4%

6 Alaska Airlines 86.1%

7 Delta Airlines 85.4%

8 PSA 83.8%

9 US Airways 82.7%

10 Pinnacle Airlines 82.2%

11

Best Performing Major Airports by Departure PerformanceMarch 2013 (All Flights)

Worst Performing Major Airports by Departure PerformanceMarch 2013 (All Flights)

For definitions, see notes at beginning of presentation.

Best & Worst Airports: Departures

Airport Flights From: CF% D0% D15%

SLC Salt Lake City 99.5% 71.3% 88.4%

SEA Seattle/Tacoma 99.3% 65.8% 88.0%

CLT Charlotte Douglas 98.7% 67.9% 86.0%

PHX Phoenix Sky Harbor 99.5% 62.4% 85.6%

MSP Minneapolis/St. Paul 98.6% 70.8% 85.5%

Airport Flights From: CF% D0% D15%

EWR Newark Liberty 96.5% 52.3% 73.0%

MDW Chicago Midway 97.8% 39.4% 73.9%

FLL Ft. Lauderdale/Hollywood 99.6% 51.5% 74.1%

ORD Chicago O’Hare 96.7% 53.2% 75.3%

DEN Denver 97.4% 48.5% 75.6%

12

Best Performing Major Airports by Arrival PerformanceMarch 2013 (All Flights)

Airport Flights To: A0% A14%

FLL Ft. Lauderdale/Hollywood 46.0% 69.6%

EWR Newark Liberty 56.3% 71.3%

LGA New York LaGuardia 57.3% 74.9%

PHL Philadelphia 57.1% 75.0%

SFO San Francisco 61.1% 76.9%

Worst Performing Major Airports by Arrival PerformanceMarch 2013 (All Flights)

Airport Flights To: A0% A14%

PHX Phoenix Sky Harbor 68.3% 87.3%

SLC Salt Lake City 66.9% 86.9%

SEA Seattle/Tacoma 65.4% 85.2%

IAH George Bush Intercontinental 70.3% 84.4%

CLT Charlotte Douglas 62.3% 84.4%

Best & Worst Airports: Arrivals

For definitions, see notes at beginning of presentation.

13

Hub Performance

Performance by Aircraft Type

Key Market Performance

Airport CF% D0% D15% A0% A14% Taxi-Out

ATL 98.8 64.8 84.4 58.5 82.4 20.0 min

MCO 99.2 66.6 81.8 48.8 73.3 15.9 min

BWI 98.9 64.0 81.8 56.2 77.3 18.5 min

MKE 98.2 78.9 91.2 58.4 80.3 17.7 min

Family CF% D0% D15% A0% A14%

Boeing 717 98.8 70.7 85.2 57.1 79.1

Boeing 737 99.3 69.8 85.8 57.8 79.9

Route CF% D0% D15% A0% A14%

MCO-ATL 100.0 71.1 85.7 43.9 77.5

ATL-MCO 100.0 59.1 82.6 64.9 83.0

ATL-TPA 100.0 64.8 86.0 68.6 86.4

TPA-ATL 100.0 76.6 90.3 62.5 84.3

ATL-FLL 100.0 56.3 79.7 58.0 76.2

FLL-ATL 99.6 66.1 81.2 47.8 72.2

ATL-LGA 96.5 61.4 75.8 60.1 72.6

LGA-ATL 96.5 63.2 79.8 43.0 70.4

ATL-DCA 97.3 68.9 87.6 78.5 90.4

DCA-ATL 97.8 85.4 93.8 59.6 84.8

Individual Carrier Metrics

AirTran Airways Operations PerformanceMarch 2013: 98.9% completed, 85.0% on-time departures, 78.8% on-time arrivals

14

AirTran Airways A14% and CF% by Day

Individual Carrier MetricsO

n-Ti

me

Arriv

als

(A14

) Perform

ance

Co

mp

letio

n F

ac

tor %

All Marketed Flights

3/1/1

3

3/2/1

3

3/3/1

3

3/4/1

3

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3

3/6/1

3

3/7/1

3

3/8/1

3

3/9/1

3

3/10/1

3

3/11/1

3

3/12/1

3

3/13/1

3

3/14/1

3

3/15/1

3

3/16/1

3

3/17/1

3

3/18/1

3

3/19/1

3

3/20/1

3

3/21/1

3

3/22/1

3

3/23/1

3

3/24/1

3

3/25/1

3

3/26/1

3

3/27/1

3

3/28/1

3

3/29/1

3

3/30/1

3

3/31/1

330.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

80.0%

82.0%

84.0%

86.0%

88.0%

90.0%

92.0%

94.0%

96.0%

98.0%

100.0%

A14% CF%

15


DFW 99.3 54.6 81.2 69.0 85.3 14.2 min

ORD 96.9 56.1 77.6 68.5 81.4 18.2 min

MIA 99.5 60.4 82.2 71.5 85.1 16.7 min

LAX 99.1 70.2 85.9 66.8 83.7 16.1 min

LGA 96.3 73.1 84.9 63.4 78.2 24.5 min

JFK 98.0 59.3 79.2 65.5 80.8 25.2 min


Boeing 737 99.3 64.1 85.4 65.4 83.9

Boeing 757 99.5 60.7 82.3 61.7 80.0

Boeing 767 98.2 53.2 76.2 57.2 72.0

Boeing 777 99.4 48.9 78.4 50.6 69.8

ATR-72 Prop 95.6 64.4 75.3 42.7 69.0

CRJ-700 98.0 68.5 81.7 61.3 78.6

ERJ-135/140/145 97.4 69.6 83.7 62.4 80.5

MD-80 Series 99.1 60.2 82.5 65.8 83.1

Hub Performance Mainline & Express



DFW-LAX 99.0 35.1 75.8 57.1 78.0LAX-DFW 98.6 64.3 85.1 67.1 85.5DFW-ORD 99.1 43.4 75.2 56.2 78.9ORD-DFW 98.9 48.9 77.2 62.2 80.9SAT-DFW 100.0 77.3 88.9 71.8 88.9DFW-SAT 100.0 51.1 82.7 66.9 85.3AUS-DFW 99.3 75.1 88.2 73.7 88.5DFW-AUS 99.3 46.8 80.2 62.2 80.9DFW-LGA 97.7 54.8 82.3 67.1 82.3LGA-DFW 98.1 74.0 87.2 77.5 87.7



American Airlines Operations Performance March 2013: 98.4% completed, 83.0% on-time departures, 80.9% on-time arrivals

Operator CF% D0% D15% A0% A14%

American 99.2 60.9 83.0 64.0 81.8

American Eagle 97.7 68.8 83.0 63.1 80.2

Chautauqua 92.8 67.5 80.4 46.0 71.8

Skywest 99.6 80.0 90.0 69.3 87.7

ExpressJet 98.6 69.2 83.2 60.1 79.8

Executive 95.6 64.4 75.3 42.7 69.0

16

American Airlines A14% and CF% by Day


n-T

ime

Arr

iva

ls (

A1

4)

Pe

rfo

rma

nc

eC

om

ple

tion

Fa

cto

r %


3/1/1

3

3/2/1

3

3/3/1

3

3/4/1

3

3/5/1

3

3/6/1

3

3/7/1

3

3/8/1

3

3/9/1

3

3/10/1

3

3/11/1

3

3/12/1

3

3/13/1

3

3/14/1

3

3/15/1

3

3/16/1

3

3/17/1

3

3/18/1

3

3/19/1

3

3/20/1

3

3/21/1

3

3/22/1

3

3/23/1

3

3/24/1

3

3/25/1

3

3/26/1

3

3/27/1

3

3/28/1

3

3/29/1

3

3/30/1

3

3/31/1

340.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

80.0%

85.0%

90.0%

95.0%

100.0%

A14% CF%

17

Alaska Airlines Operations PerformanceMarch 2013: 98.9% completed, 90.3% on-time departures, 88.3% on-time arrivals


Performance by Aircraft Type Key Market Performance


Boeing 737 99.6 75.3 90.3 65.8 86.7

B737 Combi 99.1 67.3 82.8 52.6 77.7

CRJ-700 98.9 81.7 89.9 74.8 89.8

Q400 98.0 71.6 91.0 75.1 91.3

Saab 340 95.5 79.0 91.5 61.5 83.5


Alaska 99.6 74.8 89.8 65.0 86.1

Horizon 98.0 71.6 91.0 75.1 91.3

SkyWest 98.9 81.7 89.9 74.8 89.8

PenAir 95.5 79.0 91.5 61.5 83.5


SEA 99.1 69.9 90.0 71.7 89.8 12.4 min

PDX 98.7 76.3 92.0 76.9 92.1 9.3 min

ANC 99.1 77.2 90.2 50.0 78.9 13.9 min


PDX-SEA 98.8 74.0 91.3 80.2 92.8SEA-PDX 98.4 67.3 90.7 73.5 90.5GEG-SEA 96.6 79.6 94.7 78.8 94.5SEA-GEG 96.6 70.6 91.0 75.5 91.8SEA-ANC 98.6 61.8 88.9 38.7 75.2ANC-SEA 98.3 76.2 90.5 69.6 89.7SEA-LAX 100.0 69.1 91.9 62.8 89.1LAX-SEA 99.4 76.7 92.4 61.5 87.7SEA-LAS 99.6 78.2 90.1 73.0 90.9LAS-SEA 99.2 81.7 92.4 76.9 91.6


18

Alaska Airlines A14% and CF% by Day


n-T

ime

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ls (

A1

4)

Pe

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rma

nc

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ple

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Fa

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3/1/1

3

3/2/1

3

3/3/1

3

3/4/1

3

3/5/1

3

3/6/1

3

3/7/1

3

3/8/1

3

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3

3/10/1

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3/11/1

3

3/12/1

3

3/13/1

3

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3

3/15/1

3

3/16/1

3

3/17/1

3

3/18/1

3

3/19/1

3

3/20/1

3

3/21/1

3

3/22/1

3

3/23/1

3

3/24/1

3

3/25/1

3

3/26/1

3

3/27/1

3

3/28/1

3

3/29/1

3

3/30/1

3

3/31/1

340.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

80.0%

85.0%

90.0%

95.0%

100.0%

105.0%

A14% CF%

19


Performance by Aircraft Type Key Market PerformanceFamily CF% D0% D15% A0% A14%

Airbus 319/320 99.3 70.9 86.8 68.3 84.8Airbus 330 99.9 64.0 86.2 64.0 81.9Boeing 737 99.5 71.4 88.7 73.2 88.2Boeing 747 99.2 76.6 86.1 68.2 80.8Boeing 757 99.6 69.0 88.3 69.5 86.9Boeing 767 99.8 67.3 86.0 68.6 85.3Boeing 777 99.6 77.2 91.0 68.4 84.2CRJ Series 97.6 71.8 84.1 65.9 82.0

DC-9-50 99.4 70.5 85.3 66.4 83.7EMB-120 95.0 78.2 88.4 69.6 84.7

EMB-170/175 95.3 68.9 82.6 53.5 75.0ERJ-145 98.9 70.1 86.2 67.2 85.0MD-88 99.1 66.9 83.0 65.9 82.3MD-90 99.3 70.9 86.8 68.3 84.8

Operator CF% D0% D15% A0% A14%Delta 99.3 69.7 86.8 68.6 85.4

Pinnacle 97.6 73.0 85.5 66.2 82.2

ExpressJet 97.8 66.3 79.1 64.3 78.9

SkyWest 98.4 77.9 89.5 68.7 87.1Compass 97.3 81.6 90.1 73.0 87.3

Shuttle America 95.3 68.9 82.6 53.5 75.0Chautauqua 91.9 73.5 86.0 64.9 81.1

GoJet 92.9 69.2 80.0 61.3 76.9


MCO-ATL 99.8 77.8 91.9 71.9 88.3ATL-MCO 99.8 58.4 83.7 67.9 86.8ATL-LGA 98.0 59.0 80.9 71.2 83.4ATL-DCA 95.9 64.2 85.3 72.1 87.1LGA-ATL 97.6 71.8 86.2 63.8 82.9DCA-ATL 95.6 73.7 88.7 61.0 83.9ATL-TPA 99.5 56.6 82.6 65.0 84.3TPA-ATL 99.5 76.5 91.9 73.8 91.6ATL-FLL 99.8 49.3 82.1 54.7 79.4FLL-ATL 99.8 68.4 87.3 62.9 83.8


Delta Air Lines Operations PerformanceMarch 2013: 98.2% completed, 85.6% on-time departures, 83.5% on-time arrivals


ATL 99.1 63.5 81.7 67.4 84.3 18.8 min

DTW 98.9 69.2 84.8 68.7 85.1 20.2 min

MSP 98.5 72.7 86.1 69.2 85.2 19.5 min

SLC 99.6 76.6 90.4 71.5 89.8 18.4 min

LGA 93.3 67.3 80.2 62.0 77.7 28.7 min

JFK 96.8 69.6 83.7 71.0 83.9 28.5 min

CVG 97.7 74.1 86.5 72.1 86.5 17.8 min

MEM 98.2 76.6 88.6 72.3 87.4 16.9 min

20

Delta Air Lines A14% and CF% by Day


On

-Tim

e A

rriv

als

(A

14

) P

erf

orm

an

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Co

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n F

ac

tor %


3/1/1

3

3/2/1

3

3/3/1

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3/4/1

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3/5/1

3

3/6/1

3

3/7/1

3

3/8/1

3

3/9/1

3

3/10/1

3

3/11/1

3

3/12/1

3

3/13/1

3

3/14/1

3

3/15/1

3

3/16/1

3

3/17/1

3

3/18/1

3

3/19/1

3

3/20/1

3

3/21/1

3

3/22/1

3

3/23/1

3

3/24/1

3

3/25/1

3

3/26/1

3

3/27/1

3

3/28/1

3

3/29/1

3

3/30/1

3

3/31/1

340.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

80.0%

85.0%

90.0%

95.0%

100.0%

A14% CF%

21


Performance by Aircraft Type Key Market Performance


A318/319/320 99.4 54.1 78.8 47.0 74.5

EMB-170/190 97.3 61.7 79.2 42.8 67.6


DEN 99.4 49.4 76.5 50.6 77.4 14.2 min

MCI 99.4 66.9 83.4 44.9 70.9 14.2 min

MKE 98.7 56.4 78.2 37.2 64.1 12.9 min


PHX-DEN 100.0 60.2 80.7 47.6 77.7

DEN-PHX 100.0 51.8 76.5 47.6 71.7LAS-DEN 99.3 57.1 77.1 57.9 80.0DEN-LAS 99.3 39.3 71.4 47.9 69.3SLC-DEN 99.3 57.7 84.7 56.9 81.0DEN-SLC 99.3 46.7 81.0 39.4 76.6

DFW-DEN 98.4 70.2 85.5 55.6 82.3

DEN-DFW 98.4 55.6 78.2 50.0 79.0

LAX-DEN 100.0 40.7 70.3 34.7 68.6

DEN-LAX 100.0 49.2 77.1 37.3 70.3


Frontier 99.4 54.1 78.8 47.0 74.5

Republic 97.4 61.7 79.3 42.7 67.7


Frontier Airlines Operations PerformanceMarch 2013: 99.3% completed, 78.8% on-time departures, 74.0% on-time arrivals

22

Frontier Airlines A14% and CF% by Day


n-T

ime

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iva

ls (

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4)

Pe

rfo

rma

nc

eC

om

ple

tion

Fa

cto

r %


3/1/1

3

3/2/1

3

3/3/1

3

3/4/1

3

3/5/1

3

3/6/1

3

3/7/1

3

3/8/1

3

3/9/1

3

3/10/1

3

3/11/1

3

3/12/1

3

3/13/1

3

3/14/1

3

3/15/1

3

3/16/1

3

3/17/1

3

3/18/1

3

3/19/1

3

3/20/1

3

3/21/1

3

3/22/1

3

3/23/1

3

3/24/1

3

3/25/1

3

3/26/1

3

3/27/1

3

3/28/1

3

3/29/1

3

3/30/1

3

3/31/1

310.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

80.0%

85.0%

90.0%

95.0%

100.0%

A14% CF%

23

Focus City Performance




JFK 99.8 57.0 76.3 54.9 73.5 23.9 min

BOS 99.0 54.6 73.8 54.0 71.7 22.6 min

FLL 99.7 48.4 69.0 41.8 64.0 21.0 min

MCO 99.4 54.5 74.0 52.2 72.8 16.8 min

SJU 99.6 55.2 75.2 57.3 77.5 14.8 min

LGB 99.7 75.7 89.8 69.0 87.0 13.7 min


Airbus A320 99.7 54.7 75.0 52.1 71.8

EMB-190 99.0 61.4 76.3 55.3 73.2


JFK-MCO 99.7 58.9 77.0 51.1 74.1

JFK-FLL 100.0 50.3 73.1 44.2 66.9

FLL-JFK 100.0 46.1 69.5 39.9 65.3

MCO-JFK 99.7 52.3 70.8 52.3 72.4

DCA-BOS 97.6 62.5 76.7 53.5 72.9

BOS-DCA 97.6 64.6 79.5 60.4 77.1

FLL-BOS 99.2 44.3 66.7 46.3 65.4

BOS-FLL 99.2 48.4 69.5 35.0 55.3

MCO-BOS 98.7 53.7 69.3 51.1 71.0

BOS-MCO 98.7 52.6 78.7 53.5 70.4


JetBlue Airways Operations PerformanceMarch 2013: 99.5% completed, 75.4% on-time departures, 72.2% on-time arrivals

24

JetBlue Airways A14% and CF% by Day


n-T

ime

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iva

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A1

4)

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rfo

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nc

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om

ple

tion

Fa

cto

r %


3/1/1

3

3/2/1

3

3/3/1

3

3/4/1

3

3/5/1

3

3/6/1

3

3/7/1

3

3/8/1

3

3/9/1

3

3/10/1

3

3/11/1

3

3/12/1

3

3/13/1

3

3/14/1

3

3/15/1

3

3/16/1

3

3/17/1

3

3/18/1

3

3/19/1

3

3/20/1

3

3/21/1

3

3/22/1

3

3/23/1

3

3/24/1

3

3/25/1

3

3/26/1

3

3/27/1

3

3/28/1

3

3/29/1

3

3/30/1

3

3/31/1

310.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

80.0%

85.0%

90.0%

95.0%

100.0%

A14% CF%

25





DAL-HOU 98.6 51.7 88.9 69.0 89.8

HOU-DAL 98.1 43.6 82.2 52.8 82.3

BUR-OAK 98.8 67.3 90.5 78.8 91.8

OAK-BUR 98.5 54.9 88.7 71.3 91.8

DAL-SAT 99.7 41.4 84.4 63.4 86.4

SAT-DAL 99.5 64.5 87.2 70.2 89.8

LAS-PHX 99.7 41.1 80.4 56.6 84.1

PHX-LAS 100.0 44.2 76.8 53.9 78.4

LAS-SAN 99.4 47.9 77.7 61.2 78.8

SAN-LAS 99.7 45.2 76.6 55.6 79.1


Southwest Airlines Operations PerformanceMarch 2013: 98.9% completed, 79.6% on-time departures, 81.2% on-time arrivals


MDW 97.9 33.0 71.2 55.6 80.9 12.3 min

LAS 99.7 41.7 77.4 62.6 83.7 12.6 min

BWI 98.9 43.8 78.4 62.3 84.6 12.5 min

PHX 99.6 37.2 78.2 61.8 83.8 11.2 min

DEN 96.9 27.4 66.8 54.5 78.8 14.2 min

DAL 99.4 44.5 84.7 62.3 84.9 10.4 min


733 99.0 44.0 78.2 55.0 79.6

735 99.3 56.8 88.5 67.2 89.3

737 98.5 46.1 79.4 58.6 81.2

738 99.4 42.2 80.9 56.6 81.1

26

Southwest Airlines A14% and CF% by Day


n-T

ime

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iva

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A1

4)

Pe

rfo

rma

nc

eC

om

ple

tion

Fa

cto

r %


3/1/1

3

3/2/1

3

3/3/1

3

3/4/1

3

3/5/1

3

3/6/1

3

3/7/1

3

3/8/1

3

3/9/1

3

3/10/1

3

3/11/1

3

3/12/1

3

3/13/1

3

3/14/1

3

3/15/1

3

3/16/1

3

3/17/1

3

3/18/1

3

3/19/1

3

3/20/1

3

3/21/1

3

3/22/1

3

3/23/1

3

3/24/1

3

3/25/1

3

3/26/1

3

3/27/1

3

3/28/1

3

3/29/1

3

3/30/1

3

3/31/1

340.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

80.0%

85.0%

90.0%

95.0%

100.0%

A14% CF%

27





FLL-LGA 99.2 44.4 54.8 38.7 56.5

LGA-FLL 99.2 57.3 67.7 47.6 59.7

LAS-DTW 100.0 63.4 80.6 59.8 78.2

FLL-ATL 100.0 46.2 60.2 37.6 59.1

DTW-LAS 100.0 63.4 79.6 58.1 72.0

ATL-FLL 100.0 68.8 76.3 53.8 75.3

DFW-LAS 100.0 45.7 68.5 47.8 68.5

LAS-DFW 100.0 62.0 75.0 68.6 77.9

DTW-FLL 100.0 75.0 81.9 54.2 70.8

FLL-DTW 100.0 44.4 63.9 37.5 58.3


Spirit Airlines Operations PerformanceMarch 2013: 99.5% completed, 73.4% on-time departures, 69.8% on-time arrivals


FLL 99.6 47.6 67.8 46.6 66.6 20.9 min

ORD 99.5 51.4 67.6 48.4 65.6 19.4 min

DTW 100.0 69.1 80.6 58.7 73.6 15.4 min


319 99.6 61.3 75.9 55.1 72.7

320 98.6 53.0 69.6 47.8 65.7

321 100.0 54.8 71.8 43.5 64.1

28

Spirit Airlines A14% and CF% by Day


n-T

ime

Arr

iva

ls (

A1

4)

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rfo

rma

nc

e


Co

mp

letio

n F

ac

tor %

3/1/1

3

3/2/1

3

3/3/1

3

3/4/1

3

3/5/1

3

3/6/1

3

3/7/1

3

3/8/1

3

3/9/1

3

3/10/1

3

3/11/1

3

3/12/1

3

3/13/1

3

3/14/1

3

3/15/1

3

3/16/1

3

3/17/1

3

3/18/1

3

3/19/1

3

3/20/1

3

3/21/1

3

3/22/1

3

3/23/1

3

3/24/1

3

3/25/1

3

3/26/1

3

3/27/1

3

3/28/1

3

3/29/1

3

3/30/1

3

3/31/1

340.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

80.0%

82.0%

84.0%

86.0%

88.0%

90.0%

92.0%

94.0%

96.0%

98.0%

100.0%

A14% CF%

29



Key Market PerformanceRoute CF% D0% D15% A0% A14%

EWR-ORD 95.7 61.8 81.5 69.7 82.5ORD-CLE 95.0 48.5 71.4 49.0 70.4ORD-EWR 94.6 39.7 67.6 55.6 70.3CLE-ORD 95.4 66.2 79.9 58.4 77.2LGA-ORD 94.0 67.6 83.0 71.4 82.0ORD-LGA 93.9 51.5 72.1 53.3 68.5IAH-ORD 98.5 44.8 79.0 49.8 76.8SFO-ORD 98.2 58.5 81.4 64.9 83.0DCA-ORD 92.8 68.7 81.7 68.1 81.2ORD-DCA 93.6 58.5 78.6 60.7 77.7


United Airlines Operations PerformanceMarch 2013: 97.1% completed, 77.9% on-time departures, 76.4% on-time arrivals

Airport CF% D0% D15% A0% A14% Taxi-OutIAH 99.3 54.5 80.1 71.0 84.8 16.6 minORD 96.2 48.7 71.9 59.4 76.4 17.8 minEWR 96.2 47.9 70.3 56.8 71.5 21.7 minDEN 96.8 52.3 76.8 59.3 78.3 17.7 minSFO 98.3 59.7 78.5 63.2 77.6 17.4 minIAD 94.9 55.0 77.1 61.8 79.5 18.3 minLAX 98.5 59.4 82.2 59.5 80.2 17.1 minCLE 97.9 64.0 80.9 55.2 75.9 16.5 min


A319/320 98.4 65.2 83.3 71.6 84.1Boeing 737 99.0 48.8 80.4 64.5 81.9Boeing 747 97.7 45.3 72.6 47.8 67.2Boeing 757 99.0 55.1 81.3 62.0 80.0Boeing 767 97.8 46.4 74.4 52.1 71.4Boeing 777 98.8 52.2 80.1 56.7 74.2Boeing 787* 99.4 42.9 77.8 49.8 76.0ATR-72 Prop 99.4 87.9 93.5 86.5 91.5CRJ-200/700 96.7 61.9 79.2 57.5 77.0Dash-8-200 94.5 59.7 73.9 50.2 69.1

EMB-120 96.5 63.7 78.5 61.0 77.6EMB-170 94.9 59.4 77.8 54.6 74.4ERJ-145 96.3 55.4 73.4 53.6 71.4Saab 340 97.0 69.5 77.7 52.0 72.3

Operator CF% D0% D15% A0% A14%United 98.7 54.8 81.1 65.0 81.2

ExpressJet 96.2 55.0 72.7 53.7 71.0Skywest 97.1 62.0 79.1 58.1 77.4

Shuttle America 94.9 59.4 77.8 54.6 74.4

CommutAir 94.7 68.3 77.6 56.6 73.5GoJet 95.7 62.3 77.9 54.8 74.1

Trans States 96.1 63.7 81.5 60.4 79.0Silver Airways 97.0 69.5 77.7 52.0 72.3

Mesa 95.0 66.9 82.6 68.1 82.1Republic 94.1 46.3 68.0 40.3 62.3

Chautauqua 96.7 57.5 77.9 40.6 69.5Cape Air 99.4 87.9 93.5 86.5 91.5

* Flights where the 787 was scheduled to operate. Includes aircraft substitutions following the grounding of the fleet

30

United Airlines A14% and CF% by Day


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ple

tion

Fa

cto

r %


3/1/1

3

3/2/1

3

3/3/1

3

3/4/1

3

3/5/1

3

3/6/1

3

3/7/1

3

3/8/1

3

3/9/1

3

3/10/1

3

3/11/1

3

3/12/1

3

3/13/1

3

3/14/1

3

3/15/1

3

3/16/1

3

3/17/1

3

3/18/1

3

3/19/1

3

3/20/1

3

3/21/1

3

3/22/1

3

3/23/1

3

3/24/1

3

3/25/1

3

3/26/1

3

3/27/1

3

3/28/1

3

3/29/1

3

3/30/1

3

3/31/1

340.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

80.0%

85.0%

90.0%

95.0%

100.0%

A14% CF%

31


Performance by Aircraft Type Key Market PerformanceFamily CF% D0% D15% A0% A14%

Airbus A319/320/321 98.9 72.0 88.4 61.8 83.6

Airbus A330 99.0 60.0 75.2 56.5 71.4

Boeing 737 99.5 67.4 87.3 57.8 82.2

Boeing 757 99.2 65.8 83.9 57.3 76.8

Boeing 767 99.7 62.8 79.3 58.3 74.1

CRJ Series 97.5 72.1 85.4 62.7 82.3

Dash 8-100/300 96.2 65.6 82.2 56.8 77.8

EMB-170/175/190 97.0 72.5 84.5 58.9 78.9

ERJ-145 96.1 72.5 85.6 51.4 76.5


BOS-PHL 93.3 80.0 87.8 66.8 80.4

PHL-BOS 93.8 68.4 80.1 62.9 76.6

DCA-LGA 92.5 76.6 89.5 60.0 78.9

LGA-DCA 91.7 77.5 87.5 61.5 82.0

DCA-BOS 93.8 76.8 87.4 61.6 78.2

BOS-DCA 93.6 82.6 89.7 68.1 86.0

PHL-LGA 94.4 56.4 71.7 41.2 61.5

LGA-PHL 92.9 66.3 78.9 47.1 65.2

LGA-CLT 97.9 72.8 86.4 65.1 81.3

BOS-LGA 92.7 85.6 90.9 68.3 82.7


US Airways Operations PerformanceMarch 2013: 97.8% completed, 85.8% on-time departures, 81.4% on-time arrivals


CLT 98.8 67.7 86.2 62.8 85.3 18.8 min

PHL 97.3 65.0 80.0 56.7 74.9 18.7 min

PHX 99.5 75.1 89.9 74.5 91.2 18.5 min

DCA 95.9 68.4 84.4 59.2 81.0 23.1 min


US Airways 98.8 71.2 87.6 61.4 82.7Air Wisconsin 96.6 66.3 80.0 57.3 76.0

Piedmont 96.2 65.6 82.2 56.8 77.8Republic 97.2 71.2 83.8 56.4 78.0

PSA 98.0 70.2 86.7 62.0 83.8Mesa 98.4 79.9 90.5 68.6 88.3

Skywest 98.5 89.0 94.9 78.2 93.6Chautauqua 95.5 70.6 84.4 48.9 74.3Trans States 98.3 79.5 90.2 60.8 84.7

32

US Airways A14% and CF% by Day


n-T

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ple

tion

Fa

cto

r %


3/1/1

3

3/2/1

3

3/3/1

3

3/4/1

3

3/5/1

3

3/6/1

3

3/7/1

3

3/8/1

3

3/9/1

3

3/10/1

3

3/11/1

3

3/12/1

3

3/13/1

3

3/14/1

3

3/15/1

3

3/16/1

3

3/17/1

3

3/18/1

3

3/19/1

3

3/20/1

3

3/21/1

3

3/22/1

3

3/23/1

3

3/24/1

3

3/25/1

3

3/26/1

3

3/27/1

3

3/28/1

3

3/29/1

3

3/30/1

3

3/31/1

340.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

70.0%

75.0%

80.0%

85.0%

90.0%

95.0%

100.0%

A14% CF%

33





SFO 99.7 77.7 91.4 70.5 84.2 12.6 min

LAX 99.9 65.2 89.0 71.1 90.8 11.0 min

JFK 100.0 50.8 82.1 62.6 86.0 22.3 min

BOS 100.0 57.7 88.5 64.3 84.5 19.9 min


SFO-LAX 100.0 79.2 93.8 83.6 93.4

LAX-SFO 100.0 64.0 81.8 73.3 83.6

LAS-SFO 100.0 69.7 82.2 75.6 84.2

SFO-LAS 100.0 80.9 87.6 78.9 90.9

JFK-LAX 100.0 52.3 82.1 71.5 90.1

LAX-JFK 100.0 63.4 91.8 56.4 80.7

SAN-SFO 100.0 70.1 82.8 73.1 82.1

SFO-SAN 100.0 73.9 91.0 84.3 91.0

JFK-SFO 100.0 43.9 78.9 74.6 86.8

SFO-JFK 100.0 70.0 93.6 70.3 91.9


Virgin America Operations PerformanceMarch 2013: 99.7% completed, 89.1% on-time departures, 88.4% on-time arrivals


319 99.8 74.8 88.8 72.5 87.3

320 99.7 69.1 89.0 71.6 88.5

34

Virgin America A14% and CF% by Day


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rma

nc

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om

ple

tion

Fa

cto

r %


3/1/1

3

3/2/1

3

3/3/1

3

3/4/1

3

3/5/1

3

3/6/1

3

3/7/1

3

3/8/1

3

3/9/1

3

3/10/1

3

3/11/1

3

3/12/1

3

3/13/1

3

3/14/1

3

3/15/1

3

3/16/1

3

3/17/1

3

3/18/1

3

3/19/1

3

3/20/1

3

3/21/1

3

3/22/1

3

3/23/1

3

3/24/1

3

3/25/1

3

3/26/1

3

3/27/1

3

3/28/1

3

3/29/1

3

3/30/1

3

3/31/1

340.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

80.0%

82.0%

84.0%

86.0%

88.0%

90.0%

92.0%

94.0%

96.0%

98.0%

100.0%

A14% CF%

35

Notes

Methodology. masFlight operations data is collected from various operational and schedule providers and matched using proprietary algorithms. Data sources include flight, schedule and aircraft position data obtained from airlines, purchased from third-party commercial vendors, and collected from real-time information feeds from the Federal Aviation Administration, NOAA and other government sources.

Legal Terms of Use. You may not sell, sublicense, transfer, reverse engineer, distribute or otherwise alter any part of masFlight Daily Reports without prior approval from Marks Systems Inc. You may not utilize masFlight data for any aviation, commercial, operational, law enforcement, or judicial activity that relies on the accuracy, availability, or validity of the data or summaries provided, including for any passenger rights claims actions such as those under DOT Part 259 or EU Regulation 261/2004.

masFlight is a registered trademark of Marks Systems Inc.

Copyright 2013 Marks Systems Inc., masflight.com, All Rights Reserved

For more information, please contact:

Edmund Otubuah

Director of Aviation Products

[email protected]

Methodology

36

masFlight, a Marks Systems product, is an analytics platform focused on aviation operations. We integrate multiple data sources to create reliable, end-to-end records for 82,000+ global flight operations daily.

About masFlight and Marks Systems

masFlight data can be used to gain insight to aviation operations questions through improved competitive environment context and transparency.

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Business

masFlight March 2013 Monthly Performance Report