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Maximizing the Use of Digital Signage in Public Transportation Chief Marketing Officer DSWA ’10 Singapore, 09 Nov 10

Maximizing the Use of Digital Signage in Public Transportation (Presentation by Bing Kimpo at Digital Signage World Asia - Singapore, 09 Nov 2010)

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Page 1: Maximizing the Use of Digital Signage in Public Transportation (Presentation by Bing Kimpo at Digital Signage World Asia - Singapore, 09 Nov 2010)

Maximizing the Use of

Digital Signage in

Public Transportation

Chief Marketing Officer

DSWA ’10 Singapore, 09 Nov 10

Page 2: Maximizing the Use of Digital Signage in Public Transportation (Presentation by Bing Kimpo at Digital Signage World Asia - Singapore, 09 Nov 2010)

Where I’m Coming From

‣ Philippine OOH Company

‣ Has managed marketing at the MRT for 12 years now

✓Broadcaster and Producer

✓Music Enthusiast

✓Marketing Communications - PR and Advertising

Page 3: Maximizing the Use of Digital Signage in Public Transportation (Presentation by Bing Kimpo at Digital Signage World Asia - Singapore, 09 Nov 2010)

The Assignment

• How to maximize the use of digital signage for public transportation

‣ Critical factors involved in the placement of digital signages

‣ Taking advantage of the large moving traffic

‣ A memorable customer experience

Page 4: Maximizing the Use of Digital Signage in Public Transportation (Presentation by Bing Kimpo at Digital Signage World Asia - Singapore, 09 Nov 2010)

My Agenda: A Point of View

✓Captivating the Captive

✓The Path to Purchase

✓Selling a Solution

Page 5: Maximizing the Use of Digital Signage in Public Transportation (Presentation by Bing Kimpo at Digital Signage World Asia - Singapore, 09 Nov 2010)

A carpenter isn’t buying a drill,

he’s buying a hole.

Page 6: Maximizing the Use of Digital Signage in Public Transportation (Presentation by Bing Kimpo at Digital Signage World Asia - Singapore, 09 Nov 2010)

The Mass Transit Marketplace:

Where Buyers and Sellers

Meet

Interact

Transact

Page 7: Maximizing the Use of Digital Signage in Public Transportation (Presentation by Bing Kimpo at Digital Signage World Asia - Singapore, 09 Nov 2010)

CAPTIVATE the CAPTIVE

✓Content

✓Context

✓Consumer

✓Community

✓Connection

Are you relevant?

Page 8: Maximizing the Use of Digital Signage in Public Transportation (Presentation by Bing Kimpo at Digital Signage World Asia - Singapore, 09 Nov 2010)
Page 9: Maximizing the Use of Digital Signage in Public Transportation (Presentation by Bing Kimpo at Digital Signage World Asia - Singapore, 09 Nov 2010)

CAPTIVATE the CAPTIVE

✓Content

✓Context

✓Consumer

✓Community

✓Connection

Are you responsive to circumstances?

Page 10: Maximizing the Use of Digital Signage in Public Transportation (Presentation by Bing Kimpo at Digital Signage World Asia - Singapore, 09 Nov 2010)

Can people really read this far?

Page 11: Maximizing the Use of Digital Signage in Public Transportation (Presentation by Bing Kimpo at Digital Signage World Asia - Singapore, 09 Nov 2010)

CAPTIVATE the CAPTIVE

✓Content

✓Context

✓Consumer

✓Community

✓Connection

Are you aware that the audience is at the

periphery of sale, on the track to a

transaction?

Page 12: Maximizing the Use of Digital Signage in Public Transportation (Presentation by Bing Kimpo at Digital Signage World Asia - Singapore, 09 Nov 2010)
Page 13: Maximizing the Use of Digital Signage in Public Transportation (Presentation by Bing Kimpo at Digital Signage World Asia - Singapore, 09 Nov 2010)

CAPTIVATE the CAPTIVE

✓Content

✓Context

✓Consumer

✓Community

✓Connection

What is the common bond that binds some of them

together?

Page 14: Maximizing the Use of Digital Signage in Public Transportation (Presentation by Bing Kimpo at Digital Signage World Asia - Singapore, 09 Nov 2010)
Page 15: Maximizing the Use of Digital Signage in Public Transportation (Presentation by Bing Kimpo at Digital Signage World Asia - Singapore, 09 Nov 2010)

CAPTIVATE the CAPTIVE

✓Content

✓Context

✓Consumer

✓Community

✓Connection

How can you make your consumer-

commuter contact last longer?

Page 16: Maximizing the Use of Digital Signage in Public Transportation (Presentation by Bing Kimpo at Digital Signage World Asia - Singapore, 09 Nov 2010)

*photo from Mobile Retail White Paper, Juniper Research

Page 17: Maximizing the Use of Digital Signage in Public Transportation (Presentation by Bing Kimpo at Digital Signage World Asia - Singapore, 09 Nov 2010)

CAPTIVATE the CAPTIVE

✓Content

✓Context

✓Consumer

✓Community

✓Connection

Page 18: Maximizing the Use of Digital Signage in Public Transportation (Presentation by Bing Kimpo at Digital Signage World Asia - Singapore, 09 Nov 2010)

Move the Consumer-Commuter along the Path to Purchase,

the Track to Transactions

Station Entry Train Wait Train Ride Station Exit Mall

Can you seal the deal in 30 minutes?

Page 19: Maximizing the Use of Digital Signage in Public Transportation (Presentation by Bing Kimpo at Digital Signage World Asia - Singapore, 09 Nov 2010)

Sell a Solution, NOT Just a Spot

The 4-Screen Menu

‣ Static Screen

‣ DS Screen

‣ Live Screen

‣ Mobile Screen

Page 20: Maximizing the Use of Digital Signage in Public Transportation (Presentation by Bing Kimpo at Digital Signage World Asia - Singapore, 09 Nov 2010)

My Agenda: A Point of View

✓Captivating the Captive

✓The Path to Purchase

✓Selling a Solution

Page 21: Maximizing the Use of Digital Signage in Public Transportation (Presentation by Bing Kimpo at Digital Signage World Asia - Singapore, 09 Nov 2010)

A carpenter isn’t buying a drill,

he’s buying a hole.

Page 22: Maximizing the Use of Digital Signage in Public Transportation (Presentation by Bing Kimpo at Digital Signage World Asia - Singapore, 09 Nov 2010)

BING KIMPO

[email protected]

(Skype / YM / Twitter / LinkedIn)

Thank you. Salamat po.