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Intro
• Power Hour– Developer / Admin Resource– Promote Successful Implementations
• Ticomix– SugarCRM “Advanced” Partner– 2014 Rising Star– Consulting, Development & Support– www.ticomix.com– @TicomixCRM / @TicomixInc
• Webinar Logistics
About Jeff Bickart• Sugar Developer since version 4.0a• Director of Engineering of a Voice-Enabled CRM startup• Chief Technology Officer, NEPO Systems − SugarCRM
GOLD Partner • CRM Evangelist, Ticomix• Contact Information– @bickart– www.linkedin.com/in/bickart– Blog: sugarcrm-dev.blogspot.com
SugarCRM Development 101
• If This Then That– Building effective workflows using the SugarCRM
Workflow Manager – Learn more about Process Author (i.e., Advanced
Workflows) Sugar’s easy-to-use business process management (BPM) and workflow tool
– Questions and Answers