Measuring managerial competencies in management program

EJBM-Special Issue: Islamic Management and Business

ISSN 2222-1719 (Paper) ISSN 2222

Vol.5 No.11 2013

Co-published with Center for Research on Islamic Management and Business (CRIMB)

Measuring Managerial Competencies in Management Program

Department of Business Administration, Jubail University College Female branch, P.O Box 10074,

* Corresponding author Email:

Abstract

Global applicants to graduate management schools are increasingly as diverse as the program offerings .Last year,

women made up a progressive record worldwide of those taking the standard

programs. This momentum has also been gaining by leaps and bounds even in Islamic country like Kingdom of

Saudi Arabia. Management colleges have

managerial competency for the competitive advantage

representatives of core dimensions of the five basic managerial competencies

Planning and Administration Competency (c) T

Management Competency in university female students of Eastern province of Saudi Arabia. Students benefit by

having their managerial competencies defined and develop self awareness by self asses

research will be a value addition in Saudi scenario as it will help universities integrate managerial competencies into

the program by developmental exercises which will enhance professional development of students

community needs of advancement. Self

student while they were above average in Communication, Planning and Administration, Teamwork, and

Multicultural Competency.

Keywords: Managerial competency, Pl

1. Introduction

With the advancement of globalization, the number of opportunities for the skilled and competent has grown

tremendously. As a consequence, management programs in world are

acclaimed management personalities of the world have graduated from the best management schools in world. This

itself is testimony to the outstanding teaching and

progressive record worldwide of pursuing management programs(

momentum has been gaining by leaps and bounds even in Saudi Arabia .The Kingdom having strict Islamic values

has brought with it increasing opportunities for women in both education and employment . One of the main

objectives of management program is to contribute to the development and prosperity of Saudi society through

openness to the developed world while observing the princip

that formal training will offer a more efficient and effective means of acquiring the necessary competencies required

to enact managerial roles. (Pfeffer & Fong, 2002). But the university college manag

criticized by various organizational stakeholders as out

most critical competencies are least represented in management curriculum. (Robert S. Rubin and Erich C. Dierd

2009).

A number of scholars have strongly urged management schools to seriously reconsider their current approach to

management education (Bennis &O’Toole, 2005; Ghoshal, 2005; Khurana, 2007; Mintzberg, 2004; Pfeffer & Fong,

2002).Management colleges have therefore been challenged with the task of developing students into outstanding

managers by inculcating a list of core competencies for the competitive advantage

The degree of competency development during the managem

and competencies like planning, result orientation, networking, organizational awareness,

technology in particular. "Managerial competencies " are sets of knowledge, skills, beha

person needs to be effective in a wide range of managerial jobs and various types of organizations(

2008 ) .Competencies can be developed (Richard E. Boyatzis, 2009).This research assessed the students in five

competencies relevant to their needs which include:

Administration Competency (c) Teamwork Competency (d) Multicultural Competency (e) Self

Competency. These competencies are featured throughout text mat

instruments will help them gain insight into the current area of strength and be alerted to areas most needing

amic Management and Business

1719 (Paper) ISSN 2222-2863 (Online)

138 Center for Research on Islamic Management and Business (CRIMB)

http://www.crimbbd.org


Dr. Asha Alexander* Farah A. Al-Moaibed

of Business Administration, Jubail University College Female branch, P.O Box 10074,

City 31961, Kingdom of Saudi Arabia.

Corresponding author Email: [email protected], [email protected]


women made up a progressive record worldwide of those taking the standardized entrance test for management

momentum has also been gaining by leaps and bounds even in Islamic country like Kingdom of

anagement colleges have therefore been challenged with the task of developing students with

ial competency for the competitive advantage. This research aims to measure characteristics that are

representatives of core dimensions of the five basic managerial competencies (a) Communication Competency (b)

Planning and Administration Competency (c) Teamwork Competency (d) Multicultural Competency and (e) Self


having their managerial competencies defined and develop self awareness by self asses


the program by developmental exercises which will enhance professional development of students

ity needs of advancement. Self-Management Competency scores were found to be highest among the


Managerial competency, Planning and administration, Communication, Teamwork, Multicultural


tremendously. As a consequence, management programs in world are mushrooming at a rapid pace. Some of the well


itself is testimony to the outstanding teaching and training offered at these institutes. Women to

progressive record worldwide of pursuing management programs(Jennifer Lewington 2013,Widget Finn


t increasing opportunities for women in both education and employment . One of the main


openness to the developed world while observing the principles of Islam. The logic behind management programs is


to enact managerial roles. (Pfeffer & Fong, 2002). But the university college manag

various organizational stakeholders as out-of-touch with the real world. Further it has been said that the

most critical competencies are least represented in management curriculum. (Robert S. Rubin and Erich C. Dierd



therefore been challenged with the task of developing students into outstanding

managers by inculcating a list of core competencies for the competitive advantage ( Camuffo, Arnaldo

The degree of competency development during the management program enhances career advancement in general

and competencies like planning, result orientation, networking, organizational awareness,

technology in particular. "Managerial competencies " are sets of knowledge, skills, beha

person needs to be effective in a wide range of managerial jobs and various types of organizations(

) .Competencies can be developed (Richard E. Boyatzis, 2009).This research assessed the students in five

etencies relevant to their needs which include: (a) Communication Competency (b) Planning and

Administration Competency (c) Teamwork Competency (d) Multicultural Competency (e) Self

These competencies are featured throughout text material in the management program .


www.iiste.org

2863 (Online)

Center for Research on Islamic Management and Business (CRIMB)


of Business Administration, Jubail University College Female branch, P.O Box 10074, Jubail Industrial

[email protected]


ized entrance test for management

momentum has also been gaining by leaps and bounds even in Islamic country like Kingdom of

therefore been challenged with the task of developing students with

measure characteristics that are

(a) Communication Competency (b)

eamwork Competency (d) Multicultural Competency and (e) Self-


having their managerial competencies defined and develop self awareness by self assessment inventory. This


the program by developmental exercises which will enhance professional development of students and satisfy

Management Competency scores were found to be highest among the


Communication, Teamwork, Multicultural


mushrooming at a rapid pace. Some of the well


Women too have made up a

2013,Widget Finn 2012).This


t increasing opportunities for women in both education and employment . One of the main


les of Islam. The logic behind management programs is


to enact managerial roles. (Pfeffer & Fong, 2002). But the university college management programs are often

touch with the real world. Further it has been said that the

most critical competencies are least represented in management curriculum. (Robert S. Rubin and Erich C. Dierdorff,



therefore been challenged with the task of developing students into outstanding

Camuffo, Arnaldo etal 2009 ).

ent program enhances career advancement in general

and competencies like planning, result orientation, networking, organizational awareness, system thinking and use of

technology in particular. "Managerial competencies " are sets of knowledge, skills, behaviors and attitudes that a

person needs to be effective in a wide range of managerial jobs and various types of organizations(Hellriegel etal

) .Competencies can be developed (Richard E. Boyatzis, 2009).This research assessed the students in five

(a) Communication Competency (b) Planning and

Administration Competency (c) Teamwork Competency (d) Multicultural Competency (e) Self-Management

erial in the management program .Self-assessment




Vol.5 No.11 2013


improvement. The advisory program of college also counsel students in overcoming the areas of we

2. Literature Review

David McClelland (1973) is credited with initiating the idea of "competency" and implementing it into the human

resource literature (Dubois, 1993). Boyatzis (1982) is credited with popularizing the term in his book “The

Competent Manager” as a combination of a motive, trait, skill aspect of one's self

relevant knowledge. Cooper and Graham (2001) identified fifty seven core competencies while Liles and Mustian

(2004) identified seven core competencies as critical to successful performance of extension workers. According to

Glenn M. McEvoy( 2005) the traits and motives identified as critical to success in an HR career were adaptability,

proactively, respect conscientiousness, quick study cour

categories of skills were cognitive , communication , collaborative , and consulting .

Research published over the last 30 years shows us that outstanding leaders, managers, advanced

professionals and people in key jobs from sales to bank tellers, appear to require three clusters of behavioral habits

namely (1) expertise and experience (2) knowledge (3) an assortment of basic cognitive competencies, such as

memory and deductive reasoning. (Bray et al., 1974; Boyatzis, 1982; Kotter, 1982;Campbell et al., 1970; Spencer

and Spencer, 1993; Goleman, 1998; Goleman et al., 2002). Competencies are a behavioral approach to emotional,

social, and cognitive intelligence be it bank executives,

further indicates that these competencies can be developed in adults and there were no significant differences

between male and female leaders in their demonstration of emotional and social inte

M. Hopkins etal 2008). Research studies by Liu Yah Olan (2012) on mid

Chansiri (2009) on public university supporting

investigation on Malaysian extension workers at the department of agriculture, Rubin Pillay (2008), analysis of

hospital managers in South Africa, Kak

Canadian hotel general managers has dep

Corporate recruiters routinely assert that management programs could be more relevant by doing more to inculcate

“soft skills” such as leadership, communication, and interperso

2006).Research also shows that students increasingly harbor negative attitudes toward learning such soft skills

(Rynes et al., 2003). In recognition of the

American Association of Collegiate School of Management also identified competencies in their eligibility

procedures and standard for management accreditation (AACSB International 2006). The Competencies understudy

was at par with them.

Planning & administration competency involves deciding what tasks need to be done, determining how they can be

done, allocating resources to enable them to be done, and then monitoring progress to ensure that they are done.

Teamwork competency requires acc

responsible and whose work is interdependent. Multicultural competency is performing managerial work for an

organization that utilizes human, financial, and material resources from multip

span multiple cultures Self-management competency refers to taking responsibility for your life at work and beyond

(Hellriegel et al 2009). A Muslim manager in any organization is characterized

fearing. He incorporates Islamic principles in management from both moral and spiritual dimensions. The most

crucial principles are knowledge, commanding good and forbidding bad, amanah (trust), justice, shura

(consultation),brotherhood, moral and ethical behavior, responsibility (trustworthiness),

and, motivation (Mohamad Johdi Salleh,2012

possess Islamic management skills to survive in the competitive

become a successful leader (Syed Mohammad Ather, 2007).

The only study on competencies in Saudi Arabia include the possible relationship between Saudi students' first

language Arabic and second language

literature gap on measuring managerial competencies among female management students in Saudi Arabia, so a

small attempt has been made by researchers in this area with the following ob

characteristics that is representatives of core dimensions of the five basic managerial competencies namely

Communication Competency, Planning and Administration Competency, Teamwork Competency, Multicultural

Competency and Self-Management Competency.(2)

Competency, Planning and Administration Competency, Teamwork Competency, Multicultural Competency and





improvement. The advisory program of college also counsel students in overcoming the areas of we



tent Manager” as a combination of a motive, trait, skill aspect of one's self-image or social role, or a body of


etencies as critical to successful performance of extension workers. According to


proactively, respect conscientiousness, quick study courage , integrity, energy level, and self

categories of skills were cognitive , communication , collaborative , and consulting .




ning. (Bray et al., 1974; Boyatzis, 1982; Kotter, 1982;Campbell et al., 1970; Spencer


social, and cognitive intelligence be it bank executives, public school principals, R&D managers or military pilots. It


between male and female leaders in their demonstration of emotional and social intelligence competencies

M. Hopkins etal 2008). Research studies by Liu Yah Olan (2012) on mid-level managers in Sichuan, Wittaya

public university supporting-line administrators in Thailand, Neda Tiraieyari etal (2010)

ation on Malaysian extension workers at the department of agriculture, Rubin Pillay (2008), analysis of

Kak etal (2001) studies on Healthcare Providers and Candace Blayney (2009)

Canadian hotel general managers has depicted that competencies required by employee’s are job and sector specific.


“soft skills” such as leadership, communication, and interpersonal skills (Eberhardt ,McGee, & Moser, 1997; GMAC,


(Rynes et al., 2003). In recognition of the importance of helping Management students develop

of Collegiate School of Management also identified competencies in their eligibility




Teamwork competency requires accomplishing tasks through small groups of people who are collectively


organization that utilizes human, financial, and material resources from multiple countries and serves markets that

management competency refers to taking responsibility for your life at work and beyond

A Muslim manager in any organization is characterized by being Allah

He incorporates Islamic principles in management from both moral and spiritual dimensions. The most


l and ethical behavior, responsibility (trustworthiness), muhasabah

Mohamad Johdi Salleh,2012 ). The Muslim managers of global business world must not only

possess Islamic management skills to survive in the competitive market but continuously upgrade these skills to

become a successful leader (Syed Mohammad Ather, 2007).


language Arabic and second language English writings (Alnufaie, M., and Grenfell, M. 2012). Thus there exists a


small attempt has been made by researchers in this area with the following objective understudy:(1)To measure



Management Competency.(2)To analyze the Association between


www.iiste.org

2863 (Online)


improvement. The advisory program of college also counsel students in overcoming the areas of weakness.



image or social role, or a body of


etencies as critical to successful performance of extension workers. According to


age , integrity, energy level, and self-esteem and the four




ning. (Bray et al., 1974; Boyatzis, 1982; Kotter, 1982;Campbell et al., 1970; Spencer


, R&D managers or military pilots. It


lligence competencies (Margaret

level managers in Sichuan, Wittaya

Neda Tiraieyari etal (2010)

ation on Malaysian extension workers at the department of agriculture, Rubin Pillay (2008), analysis of

Healthcare Providers and Candace Blayney (2009) on

icted that competencies required by employee’s are job and sector specific.


nal skills (Eberhardt ,McGee, & Moser, 1997; GMAC,


of helping Management students develop competencies the

of Collegiate School of Management also identified competencies in their eligibility




omplishing tasks through small groups of people who are collectively


le countries and serves markets that

management competency refers to taking responsibility for your life at work and beyond

by being Allah-conscious and Allah-

He incorporates Islamic principles in management from both moral and spiritual dimensions. The most


muhasabah (accountability),

The Muslim managers of global business world must not only

market but continuously upgrade these skills to


writings (Alnufaie, M., and Grenfell, M. 2012). Thus there exists a


jective understudy:(1)To measure



To analyze the Association between Communication




Vol.5 No.11 2013


Self-Management Competency.

3.Research Methodology

The data were collected by self-

University Colleges in the Eastern province of Kingdom of Saudi Arabia.

academic years plus one academic year for the preparatory p

university college are typically known as the freshman, sophomore, junior and senior .

prepared in English. A two-sided two pages self

characteristics that are representative of the core dimensions of the five managerial competencies

questionnaire was to determine the current level of student’s attainment in these

five managerial competencies under study are shown in Figure .1. In total, there were thirty

were grouped into categories based on the five management competencies.

clarifying the nature and the purpose of the study.

To ensure full understanding of the questions and to get more accurate results the questionnaire was fully explained

to the students in their classes. The respondents were required to indicate on a five

each statement that applied best to them .

managerial competency. Participants were invited to participate on a voluntary basis; the non

convenience sample was selected as direct access to students was available yielding high response rate. From 125

questionnaires distributed, 102 responses were received. The responses obtained were analyzed using SPSS

(Statistical Package for Social Science) software for window for r

The scores of managerial Competencies for the female students were calculated as per Hellriegel etal (2008).The

average score for each competency was multiplied by 20 to obtain a total score out of 1

interpret these scores which include:

competency, 40-59 means the student is generally weak in this competency but is performing satisfactory or b

a few characteristics, 60-74 means the student is about average in this competency and above average or better on

some characteristics, 75-89 means the student is above average in this competency and outstanding on a number of

characteristics, and 90-100 means the student is outstanding in this competency. The dimension of strategic

competency was not found feasible so was not included in the study.

4. Results and Discussion

A pilot study was conducted to determine the usability of the instr

validity of the instrument. The reliability information is depicted in Figure. 2.

coefficient is to1.0 the greater the internal consistency of the items in the scale. George an

the following rules of thumb: “_ > .9

Poor, and_ < .5 – Unacceptable”. All Cronbach’s alpha values listed in figure .2. are greater than 0.6 .which sh

the the test conducted was reliable and valid.Figure.3. summarizes descriptive analysis in terms of mean and standard

deviation. The sample size was 102.The overall mean for managerial competencies was 3.79.The mean score

measurement less than 3.39 is described as low, 3.40

under study, mean of communication was highest while that of planning and administration was least. Figure. 4.

Indicates the correlation between all managerial compe

that there is a strong relationship between all variables.

correlation between variables and the Sig (2

relationship between communication competency and planning and administration (r = .841, P < 0.001) .There is

also significant relationship between self management and other competencies under study namely comm

(r = .737, P < 0.001), planning and administration (r = .820, P < 0.001), team work (r = .755, P < 0.001) and

multicultural (r = .710, P < 0.001). Thus all managerial competencies are related to each other.

Figure.5. depicts the scores of Managerial competencies for university college female management students.

Communication Competency which includes

negotiation had score of 70. Planning and Administration Competency wit

analysis, and problem solving, planning and organizing projects and time management had score of 72.

Competency with dimensions designing and managing team dynamics had score of 73.3 and

Competency with dimensions cultural knowledge, openness and sensitivity had score of 64.8. All these scores fall





cted by self-administered questionnaires distributed to female management students of

University Colleges in the Eastern province of Kingdom of Saudi Arabia. The duration of each program is four

academic years plus one academic year for the preparatory program. The four years spent as

university college are typically known as the freshman, sophomore, junior and senior .

sided two pages self-assessment questionnaire was designed that l

characteristics that are representative of the core dimensions of the five managerial competencies

questionnaire was to determine the current level of student’s attainment in these competencies.

anagerial competencies under study are shown in Figure .1. In total, there were thirty

were grouped into categories based on the five management competencies. Each questionnaire included a cover letter

purpose of the study.


to the students in their classes. The respondents were required to indicate on a five-point

each statement that applied best to them .Each of the statements describes a level of attainment on a dimension of a

managerial competency. Participants were invited to participate on a voluntary basis; the non

ted as direct access to students was available yielding high response rate. From 125


(Statistical Package for Social Science) software for window for reliability and descriptive statistics and correlations.


average score for each competency was multiplied by 20 to obtain a total score out of 100 and a scale was given to

interpret these scores which include: 20-39 means the student has little relevant experience and are quite weak in this

means the student is generally weak in this competency but is performing satisfactory or b

means the student is about average in this competency and above average or better on

means the student is above average in this competency and outstanding on a number of

means the student is outstanding in this competency. The dimension of strategic

competency was not found feasible so was not included in the study.

A pilot study was conducted to determine the usability of the instrument. The findings demonstrate the reliability and

validity of the instrument. The reliability information is depicted in Figure. 2. The closer Cronbach’s alpha

coefficient is to1.0 the greater the internal consistency of the items in the scale. George an

the following rules of thumb: “_ > .9 – Excellent, _ > .8 – Good, _ > .7 – Acceptable, _ > .6

All Cronbach’s alpha values listed in figure .2. are greater than 0.6 .which sh



described as low, 3.40-3.79 as moderate and 3.80 as high. Of all the competencies

study, mean of communication was highest while that of planning and administration was least. Figure. 4.

Indicates the correlation between all managerial competencies under study. Here Pearson’s r is close to 1.

that there is a strong relationship between all variables. .Pearson’s r is positive (+) this means there a positive

correlation between variables and the Sig (2-Tailed) value is 0.000. This means that there is significant positive


also significant relationship between self management and other competencies under study namely comm



s of Managerial competencies for university college female management students.

Communication Competency which includes dimensions informal communication, formal communication, and

negotiation had score of 70. Planning and Administration Competency with dimensions Information gathering,

analysis, and problem solving, planning and organizing projects and time management had score of 72.

designing and managing team dynamics had score of 73.3 and

cultural knowledge, openness and sensitivity had score of 64.8. All these scores fall

www.iiste.org

2863 (Online)


administered questionnaires distributed to female management students of

The duration of each program is four

The four years spent as an undergraduate at a

university college are typically known as the freshman, sophomore, junior and senior .The questionnaire was

assessment questionnaire was designed that listed a number of

characteristics that are representative of the core dimensions of the five managerial competencies. The focus of this

competencies. The dimensions of

anagerial competencies under study are shown in Figure .1. In total, there were thirty-nine questions that

Each questionnaire included a cover letter


point rating scale provided for

Each of the statements describes a level of attainment on a dimension of a

managerial competency. Participants were invited to participate on a voluntary basis; the non-probability

ted as direct access to students was available yielding high response rate. From 125


eliability and descriptive statistics and correlations.


00 and a scale was given to

means the student has little relevant experience and are quite weak in this

means the student is generally weak in this competency but is performing satisfactory or better on

means the student is about average in this competency and above average or better on

means the student is above average in this competency and outstanding on a number of

means the student is outstanding in this competency. The dimension of strategic

ument. The findings demonstrate the reliability and

The closer Cronbach’s alpha

coefficient is to1.0 the greater the internal consistency of the items in the scale. George and Mallery (2003) provide

Acceptable, _ > .6 – Questionable, _ > .5 –

All Cronbach’s alpha values listed in figure .2. are greater than 0.6 .which shows



3.79 as moderate and 3.80 as high. Of all the competencies

study, mean of communication was highest while that of planning and administration was least. Figure. 4.

Here Pearson’s r is close to 1.This means

.Pearson’s r is positive (+) this means there a positive

eans that there is significant positive


also significant relationship between self management and other competencies under study namely communication



s of Managerial competencies for university college female management students.

dimensions informal communication, formal communication, and

h dimensions Information gathering,

analysis, and problem solving, planning and organizing projects and time management had score of 72. Teamwork

designing and managing team dynamics had score of 73.3 and Multicultural

cultural knowledge, openness and sensitivity had score of 64.8. All these scores fall



Vol.5 No.11 2013


between (60 to 74) category. This shows that the students are average in the competency namely communication,

planning and administration, teamwork and m

Management competency covered

balancing work and life issue and self

which fall in (75-89) category. This means that the students are above average in this competency and outstanding

on a number of characteristics. Students can compare their development stages for each of the competencies u

study, with the Principles of Islamic management. The most important one includes whether the ultimate goal of

their life is harmoniously linked with the worldly aims,the religious value of work is integrated in the work

performed, the Islamic ethical values are internalized , self criticism is exercised periodically both at individually

and at all levels and Time is well invested or wasted. Thus the students benefit by having their competencies defined

and clarified to foster early success in the

openness to growth and development.

5. Conclusion

For two decades management schools have claimed they want to attract more women, but

the numbers enrolling remain disappoin

showed a positive trend so are the Saudi women entering into management program. The management program in

University College is committed to Islamic principles and work values. All Mana

are a crucial vantage point for undergraduate management

correlated .The students are above average in four of the competencies which are Communication Competency,

Planning and Administration, Teamwork, and Multicultural Competency. The students obtained slightly higher scores

in Self-Management Competency. Besides learning about their current strength and development needs, students

gain an appreciation for the importance

recommended that universities should deliberate more effort to develop these managerial competencies in students

for succeeding in today’s global organization.

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four dimensions: integrity and ethical conduct, personal drive and resilience,

balancing work and life issue and self-awareness. The average scores in Self-Management Competency is 75.43

89) category. This means that the students are above average in this competency and outstanding

on a number of characteristics. Students can compare their development stages for each of the competencies u

of Islamic management. The most important one includes whether the ultimate goal of


al values are internalized , self criticism is exercised periodically both at individually


and clarified to foster early success in their career and implement a balanced approach between traditional values and

openness to growth and development.


the numbers enrolling remain disappointing. In 2011, statistics with regard to women in


University College is committed to Islamic principles and work values. All Managerial Competencies under study

are a crucial vantage point for undergraduate management students. All these competencies are positively


g and Administration, Teamwork, and Multicultural Competency. The students obtained slightly higher scores

Management Competency. Besides learning about their current strength and development needs, students

gain an appreciation for the importance of continual self assessment throughout their career. It is therefore


for succeeding in today’s global organization.

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and above average or better on some characteristics. Self-

four dimensions: integrity and ethical conduct, personal drive and resilience,

Management Competency is 75.43

89) category. This means that the students are above average in this competency and outstanding

on a number of characteristics. Students can compare their development stages for each of the competencies under

of Islamic management. The most important one includes whether the ultimate goal of


al values are internalized , self criticism is exercised periodically both at individually


and implement a balanced approach between traditional values and


ting. In 2011, statistics with regard to women in management school


gerial Competencies under study

. All these competencies are positively


g and Administration, Teamwork, and Multicultural Competency. The students obtained slightly higher scores

Management Competency. Besides learning about their current strength and development needs, students

of continual self assessment throughout their career. It is therefore


ational. ( 2006). Accreditation. Retrieved from www.aacsb.edu/accreditation, March 7.


Access Learning Journal, 3(4),


: A Long Term AT&T Study of

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Figure.1. Dimensions of Managerial Competencies

• Communication-informal communicat

• Teamwork-Designing teams properly, creating a supportive team environment, and managing team

dynamics appropriately.

• Self-Management-Integrity and ethical conduct; Personal drive & resilience; Balancing work and l

issues; Self-awareness and development.

• Planning and administration

organizing projects; time management; and budgeting and financial management.

• Multicultural-Cultural knowledge and un

Figure.2.

Reliability

Statistics

Communication

Competency

Cronbach's

Alpha

.799

Figure. 3.

Descriptive

Statistics

Communication

competency

Mean

3.9059

Standard

Deviation

.43745





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24)

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The Social Sciences, 4: 128-132.

Figure.1. Dimensions of Managerial Competencies

informal communication, formal communication and negotiations

Designing teams properly, creating a supportive team environment, and managing team

Integrity and ethical conduct; Personal drive & resilience; Balancing work and l

awareness and development.

Planning and administration-Information gathering, analysis, and problem solving; planning and


Cultural knowledge and understanding; Cultural openness and Understanding.

Planning and

administration

competency

Team work

competency

Multicultural

competency

.760 .678 .705

Planning and

administration

competency

Team work

competency

Multicultural

competency

3.1637 3.5889 3.5461

.30662 .33826 .3971

www.iiste.org

2863 (Online)


, (2008). Managerial competencies of hospital managers in South Africa: a survey of managers in the

-health.com/content/6/1/4


Education, 2: 269–283.


based management. Academy of Management


Managerial Leadership: An Islamic Perspective, IIUC

management school, Telegraph.

ard, (2009). Core Competency of Public Universities Supporting-Line

ion, formal communication and negotiations

Designing teams properly, creating a supportive team environment, and managing team

Integrity and ethical conduct; Personal drive & resilience; Balancing work and life

Information gathering, analysis, and problem solving; planning and


derstanding; Cultural openness and Understanding.

Multicultural

competency

Self

competency

.705 .775

Multicultural

competency

Self

competency

3.5461 3.7779

.39719 .39026



Vol.5 No.11 2013


Figure .4. Correlations

Communication

Competency

Communication

Competency

1

Planning and

administration

Competency

.841**

.000

Teamwork

Competency

.520**

.000

Multicultural

Competency

.556**

.000

Self

management

Competency

.737**

.000





Figure .4. Correlations

Communication

Competency

Planning and

administration

Competency

Teamwork

Competency

Multi

Cultural

competency

.841**

.520**

.556**

.000 .000 .000

1

.659**

.587**

.000 .000

.659**

1

.639**

.000 .000

.587**

.639**

1

.000 .000

.820**

.755**

.710**

.000 .000 .000

www.iiste.org

2863 (Online)


Multi

Cultural

competency

Self Management

Competency

.737**

.000

.820**

.000

.755**

.000

.710**

.000

1



Vol.5 No.11 2013


Figure .5. Scores of Managerial Competencies for students

59.78

70.34

…

80.9

0.00

10.00

20.00

30.00

40.00

50.00

60.00

70.00

80.00

90.00

100.00

SD below Mean





Figure .5. Scores of Managerial Competencies for students

60.2560.54

51.99

72.09 73.31

64.80

83.92 86.07

77.61

SD below Mean Mean SD above Mean

www.iiste.org

2863 (Online)


64.75

75.4377.61

86.11