21
MEETINGS THAT KI LL PROF. TERR I L. GR IF FITH, PHD SANTA CLARA UNIVE RS ITY AUTHOR OF THE PLUG GED-I N MANAGER #AgileCamp

Meetings That Kill -- AgileCamp Sep 2013

Embed Size (px)

DESCRIPTION

Meetings can cause good or bad stress. The difference is whether the meeting is advancing or getting in the way or your work. Learn to use “plugged-in management” approaches to design your meetings with a mix of human, technical and organizational dimensions that support lean startup, UX, and work — and create a better stress environment. From work with Katerina Bezrukova and Chester Spell.

Citation preview

Page 1: Meetings That Kill -- AgileCamp Sep 2013

MEETINGS T

HAT K

ILL

PR

OF.

TERR

I L .

GR

IFF IT

H,

PH

D

SA

NTA

CLA

RA

UN

IVER

SIT

Y

AU

THO

R O

F TH

E PLU

GG

ED- I

N

MA

NA

GER

#AgileCamp

Page 2: Meetings That Kill -- AgileCamp Sep 2013

WHO AM I?

2

Page 3: Meetings That Kill -- AgileCamp Sep 2013
Page 4: Meetings That Kill -- AgileCamp Sep 2013

MY COLLEAGUES

Prof. Katerina Bezrukova, Santa

Clara University

Prof. Chester Spell, Rutgers

University

4#AgileCamp

Page 5: Meetings That Kill -- AgileCamp Sep 2013

IMAGINE

5

Page 6: Meetings That Kill -- AgileCamp Sep 2013

JOYOR

DESPAIR?

6

Page 7: Meetings That Kill -- AgileCamp Sep 2013

ACCELERATION

7

Page 8: Meetings That Kill -- AgileCamp Sep 2013

“Our research inside companies revealed that the best way to motivate people, day in and day out, is by facilitating progress -- even small wins.”

8#AgileCamp

Page 9: Meetings That Kill -- AgileCamp Sep 2013

INTERRUPTION

9

Page 10: Meetings That Kill -- AgileCamp Sep 2013

NEGATIVE EFFECTS OF INTERRUPTIONS

1927 Memory & behavior

1988 Psychological and physical

health

1999 Emotions & well-being

10#AgileCamp

Page 11: Meetings That Kill -- AgileCamp Sep 2013
Page 12: Meetings That Kill -- AgileCamp Sep 2013

Interruption

ACCELERATION

JoyDespair

Performance

#AgileCamp

Page 13: Meetings That Kill -- AgileCamp Sep 2013

ACCELERATION

13

INTERRUPTION

Page 14: Meetings That Kill -- AgileCamp Sep 2013
Page 15: Meetings That Kill -- AgileCamp Sep 2013

THREE PARTS TO WORK

Human

Technical

Organizational

15

THREE PARTS TO A MEETING

#AgileCamp

Page 16: Meetings That Kill -- AgileCamp Sep 2013

HOW BAD IS BAD?

Strength: For example, the status of the people attending, and especially the status of the people calling the meeting: meetings that you cannot decline.

Immediacy/Interruption: The extent to which the meetings are an immediate interruption to progress. “I got nothing done today -- all I did was go to meetings.”

Number: The number of meetings.

16#AgileCamp

Page 17: Meetings That Kill -- AgileCamp Sep 2013

DO YOU N

EED A B

ETTER

MIX?

17

Page 18: Meetings That Kill -- AgileCamp Sep 2013

3 PARTS, 3 STEPS

Stop – Look – Listen

Mix (Negotiate)

Share

18#AgileCamp

Page 19: Meetings That Kill -- AgileCamp Sep 2013

NOT JU

ST TA

LK,

HUMAN & S

TRUCTU

RAL

CHANGE

19

Page 20: Meetings That Kill -- AgileCamp Sep 2013

20

Page 21: Meetings That Kill -- AgileCamp Sep 2013

p. 24