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Enterprise Social Collaboration: From NAB to Change Agents Worldwide Simon Terry @simongterry

Microsoft Enterprise Social: From NAB to Change Agents Worldwide Sydney 250314 (with narration)

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A presentation with narration from the Microsoft Enterprise Social event in Sydney on 25 March 2014 on experiences with Yammer and Enterprise Social Collaboration at NAB, Sidekicker.com.au and Change Agents Worldwide. The presentation includes the Connect>Share>Solve>Innovate model of maturity and highlights the role of an ESN as infrastructure for culture, particularly the development of a more responsive culture in organisations in line with the Responsive Organisation Manifesto. If you are interested in learning more or want help developing a more responsive culture in your organisation, please get in contact.

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  • 1. Enterprise Social Collaboration: From NAB to Change Agents Worldwide Simon Terry @simongterry

2. Evolution of A Responsive Culture Connect Share Solve Innovate Who? What? How? Why dont we? Value Trust Empowerment Agility Your Yammer Network is critical infrastructure for a responsive culture 3. Connecting 4. Finding People Across Silos Not all communication happens in Yammer Source: NAB Connect 5. Sharing Information on Work Working Out Loud Answering Queries Clarifying Strategy Share 6. Improving Customer Experience Source: NAB Solve 7. Solve Kaizen is about changing the way things are. If you assume that things are all right the way they are, you cant do kaizen. So change something! - Taiichi Ohno Photo: Toyota Manufacturing Corporation 8. Engaging an Advisory Board Source: sidekicker.com.au Innovate 9. Managing Client Projects Responsively Innovate 10. Innovate The entrepreneur always searches for change, responds to it, and exploits it as an opp - Peter Drucker 11. 5 Mindsets of Social Collaboration Source: http://simonterry.tumblr.com/post/75026842782/ 12. Getting Started 1. Connect Champions & Communities 2. Encourage Working Out Loud 3. Ask People to Solve Problems & Experiment 4. Track Progress to Strategic Goals 13. Questions? Connect Share Solve Innovate Who? What? How? Why dont we?