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How Your Managers Want to Learn 1How Your Managers Want to Learn
How Your ManagersWant to Learn
Oliver Craddock,
Mind Tools Deputy
CEO
Presenting
Today’s Webinar
How Your Managers Want to Learn
How Your Managers Want to Learn
In This Session…
1. The Opportunity
2. How Do Managers Learn Now?
3. How Do They Want to Learn?
4. What Does This Mean for L&D?
5. Four Key Takeaways
6. Questions
How Your Managers Want to Learn
How Your Managers Want to Learn
Why Listen to Us?
How Your Managers Want to Learn
More than 25 million
learners around the
world use Mind Tools’
resources every
year
We partner with
some of the biggest
organisations
in the world
We conducted two
global surveys
of more than 1,600
managers, in 2016
and 2017
Specialists in
management and
leadership
development
How Your Managers Want to Learn
Managers: The Opportunity
How Your Managers Want to Learn
How Your Managers Want to Learn
The Opportunity – Managers Really Want to
Learn
Source: Mind Tools survey, 2016/17 & Degreed “Bring Your Own Learning”,
2015
How Your Managers Want to Learn
The Opportunity – Managers Are Spending 8+
Hours Each Month on Self-Directed Learning
How Your Managers Want to Learn
Good News – This Learning Benefits the Organisation
of managers’ self-directed
learning is focused on their
organisation’s goals
of managers surveyed said self-
directed learning had a strong
impact on business performance
How Your Managers Want to Learn
How Do Managers Learn Now?
How Your Managers Want to Learn
Degreed, How the Workforce Learns in 2016.
How Managers Learn – Online is a Huge Part of the
Mix
How Your Managers Want to Learn
Managers Learn Through Search and Recommendation
How Your Managers Want to Learn
How Managers Learn – Mostly in Their Own Time
How Your Managers Want to Learn
How Do They Want to Learn?
How Your Managers Want to Learn
How Do They Want to Learn? – They Want Control.
How Your Managers Want to Learn
How Do They Want to Learn? – With Information
That Is Easy to Access, and Tailored Towards
Them.
How Your Managers Want to Learn
Are You Enabling Your Learners to Access
This Range of Formats?
How Your Managers Want to Learn
What Does This Mean for L&D?
How Your Managers Want to Learn
“Employees at all levels expect
dynamic, self-directed,
continuous learning
opportunities from their
employers”
Global Human Capital Trends 2016 (Deloitte University Press)
How Your Managers Want to Learn
High Impact Organisations – Have Made the Transition
Corporate Learning Factbook – Bersin by Deloitte, 2015
(-20%)Less training
via ILT, vILT and
e-learning
+30%More learning
via on-the-job
experiences
+13%
More learning
via collaboration
and coaching
+90%More learning
via on-demand
resources
How Your Managers Want to Learn
How Your Managers Want to Learn
Stop Wasting Your Learning Investments – CEB
What Are We Trying to Avoid? — Beware Scrap
Learning
We will all benefit from a cultural shift from
learning participation to learning productivity.
$5mPer 1,000
Employees
11%Scrap
Learning
How Your Managers Want to Learn
How Your Managers Want to Learn
Stop Wasting Your Learning Investments – CEB
A Productive Learning Culture = Better Business
Results
3.2%Increase in
profits
1.2%Increase in
revenue
12%Increase in
productivit
y
How Your Managers Want to Learn
How Your Managers Want to Learn
4 Key Takeaways
What Can You Do to Meet Your
Learners’ Expectations?
How Your Managers Want to Learn
• Understand their behaviors and expectations.
• Find out their pain points and build a learner
persona.
• On-demand digital resources.
• Take learning to where they spend their time.
1. Treat Them As Your Customer
How Your Managers Want to Learn
• Evolve from teacher to facilitator, from control to
curation.
• Empower your managers to learn what they
need.
• Trust that what they’re learning will support your
organisation’s goals.
2. Manage Less and Empower More
How Your Managers Want to Learn
3. Make Learning Relevant and Personal
• Don’t rely on Google searches to deliver quality
information.
• Offer well-researched, respected resources.
• Tailored to their individual needs and goals.
How Your Managers Want to Learn
4. Recognise and Value All Learning
• Learning is an environment and a culture.
• Make them feel that their learning is valued.
• Recognise and reward them for their
commitment to learning.
How Your Managers Want to Learn
So What is Mind Tools Corporate?
How Your Managers Want to Learn
How Your Managers Want to Learn
What is Mind Tools
Corporate?
How Your Managers Want to Learn
High quality &
engaging on-demand
resources
Experience engaging
25 million learners
every year
Insight, challenge and
expertise as an input
to your learning
strategy
What does that really
mean?
Experience from
engaging 25 million
learners every year in
our content whether
they be individuals or
within organizations
High quality &
engaging on-
demand
resources to
develop the
leadership, and
management
skills of your
people
Quality
Content
Proven Consumer
Style Experience
Engagement
Expertise+ +
How Your Managers Want to Learn
How Your Managers Want to Learn
Any Questions?
How Your Managers Want to Learn
Free White Paper
“5 Key Expectations of
Today’s Consumer Learner”
Download Your Copy:https://corporate.mindtools.co
m/
How Your Managers Want to Learn
Get in touch today for more information on
how Mind Tools’ corporate solution can help
you to engage your busy managers with
learning!
How Your Managers Want to Learn
0800 464 0892
mindtools.com/corporate
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