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Reasons for putting together an institutional blog - delivered as part of a workshop we did at Museums and the Web 2008
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why have a blog?
• how is blogging different to “the website”?
• what motivates anyone to have a blog?
• why a museum blog?
• what makes a good blog?
• some examples of different uses
blogging vs. “the website”
• typically “the website” is:
• “official”
• formal
• marketing-driven and branded
• impersonal
• typically, “the blog” is:
• “un-official”
• informal
• away from brand pressures
• personal
sadly..
• it is also the case that:
• “the website is hard to change so I set up a blog”
• “I don’t need to ask the IT department”
• “Our blog is ‘under the radar’ ”
• “We control it and can change what we want”
• these aren’t good reasons for having a blog...
• ...but they are often the reality!
• which is why some people use blogging software as a CMS...
why have a blog at all?
• problems with IT aside...
• we want to communicate
• we have something to say
why a museum blog?
• blogs are great at the niche or long tail
• museums are great at the niche or long tail...
• there is a compelling mystique about museums:
• “why do they collect that and not this?”
• “what made them choose that exhibition?”
• “why is this particular object special?”
• “how do they make their money?”
• museums want to connect with audiences..
• ..and blogs allow you to communicate with your most loyal and enthusiastic visitors
so what makes a “good” blog?
• blog with passion and because you want to!
• have a personality, a defined tone of voice
• find a niche (or at least well-defined) area of interest
• build your community: two-way engagement
• create well written, intelligent posts
• don’t just regurgitate, but find a new angle
• link a lot, and read the links you lunk to
some examples • Brooklyn Museum (http://www.brooklynmuseum.org/community/):
• embracing the audience
• crossing barriers between real and virtual
• entwined with everything they do: “community” is a part of the whole
• personal: the director’s apartment! (http://themoment.blogs.nytimes.com/2008/04/03/now-screening-brooklyn-views-the-home-of-arnold-lehman/)
more..
• Fresh and new(er) – Seb Chan / Powerhouse:(http://www.powerhousemuseum.com/dmsblog/)
• technology focussed..
• a way of showcasing and “launching”
• a “sounding board” for discussion
• strikes a good balance between institutional and personal
more..
• English Cut (not a museum, but a great blog!) (http://www.englishcut.com/archives/000125.html)
• It’s about a tailor!
• It’s “behind the scenes” – all the things you wanted to know but never asked
• Personal, engaging, different
• ...and has caused considerable stir, not to mention traffic (and hence business...!)
more...
• Bowers Museum (http://bowersmuseum.blogspot.com/)
• a way of showcasing the “object of the week”
• gives focus to posts
• ...and a defined “check back in X days”
• ...but not enough commenting or linking!
conclusion
• varieties of different approaches
• personal aspect is what makes these tick
• ..finding out about the people behind the formality
• perhaps that is what people want from museums?!
thanks
• any questions...?