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THE NONPROFIT BUSINESS PLAN: THE RATIONALE AND ESSENTIAL ELEMENTS Elizabeth B. Bolton, Ph.D. Community Development and Nonprofit Leadership Department of Family, Youth and Community Sciences University of Florida

NPO Business Plans (Elizabeth Bolton, Ph.D.)

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Page 1: NPO Business Plans (Elizabeth Bolton, Ph.D.)

THE NONPROFIT BUSINESS

PLAN: THE RATIONALE AND

ESSENTIAL ELEMENTS

Elizabeth B. Bolton, Ph.D.

Community Development and Nonprofit Leadership

Department of Family, Youth and Community Sciences

University of Florida

Page 2: NPO Business Plans (Elizabeth Bolton, Ph.D.)

BACKGROUND AND RATIONALE

A valuable part of the community

Leadership

Volunteers

Services

Financial Capital

Employment

Social Capital

Page 3: NPO Business Plans (Elizabeth Bolton, Ph.D.)

NONPROFITS AND OTHER ORGANIZED GROUPS MAKE ECONOMIC CONTRIBUTIONS TO COMMUNITIES BY DEVELOPING LEADERS

Page 4: NPO Business Plans (Elizabeth Bolton, Ph.D.)

NONPROFITS MAKE ECONOMIC CONTRIBUTIONS BY TRAINING VOLUNTEERS

Page 5: NPO Business Plans (Elizabeth Bolton, Ph.D.)

NONPROFITS MAKE ECONOMIC CONTRIBUTIONS TO COMMUNITIES BY EXTENDING SERVICES TO TARGET AUDIENCES

Page 6: NPO Business Plans (Elizabeth Bolton, Ph.D.)

NONPROFITS MAKE ECONOMIC CONTRIBUTIONS TO COMMUNITIES BY CONTRIBUTING TO FINANCIAL CAPITAL.

Page 7: NPO Business Plans (Elizabeth Bolton, Ph.D.)

NONPROFITS MAKE ECONOMIC CONTRIBUTIONS TO COMMUNITIES BY PROVIDING EMPLOYMENT.

Page 8: NPO Business Plans (Elizabeth Bolton, Ph.D.)

NONPROFITS MAKE ECONOMIC CONTRIBUTIONS TO COMMUNITIES BY CONTRIBUTING TO SOCIAL CAPITAL.

Page 9: NPO Business Plans (Elizabeth Bolton, Ph.D.)

Facts you need to know:

Page 10: NPO Business Plans (Elizabeth Bolton, Ph.D.)

In Florida there are more than 46,587 nonprofits Bureau of Labor Statistics IRS Exempt Orgs (2005)

Page 11: NPO Business Plans (Elizabeth Bolton, Ph.D.)

In Florida nonprofits directly employ approx. 380,000 people. National Center for Charitable Statistics (2005)

Page 12: NPO Business Plans (Elizabeth Bolton, Ph.D.)

Florida nonprofits generate an additional 250,000 jobs from spending by the organizations and their employees. Phil. And Nonprofit Leadership Center. (2002)

Page 13: NPO Business Plans (Elizabeth Bolton, Ph.D.)

Florida nonprofits are the FOURTH LARGEST Source

of employment among all industry sectors. IRS EOMF (2005)

Page 14: NPO Business Plans (Elizabeth Bolton, Ph.D.)

Florida nonprofits hold assets exceeding $76.2 billion Phil. And Nonprofit Leadership Center. (2002)

Page 15: NPO Business Plans (Elizabeth Bolton, Ph.D.)

Florida nonprofits generate at least $300 million in sales tax. Phil. And Nonprofit Leadership Center. (2005)

Page 16: NPO Business Plans (Elizabeth Bolton, Ph.D.)

Florida nonprofits generate more than

$14.6 billion in wages and

compensation

Phil. And Nonprofit Leadership Center. (2002)

Page 17: NPO Business Plans (Elizabeth Bolton, Ph.D.)

Florida nonprofits generate more than $61Billion in total economic activity.

Phil. And Nonprofit Leadership Center. (2002)

Page 18: NPO Business Plans (Elizabeth Bolton, Ph.D.)

Nonprofit sector in Florida has grown faster than the state’s overall economy. Phil. And Nonprofit Leadership Center. (2002)

Page 19: NPO Business Plans (Elizabeth Bolton, Ph.D.)

Full time equivalent volunteer workers

= 250,000

Phil. And Nonprofit Leadership Center. (2002)

Page 20: NPO Business Plans (Elizabeth Bolton, Ph.D.)

“Florida’s nonprofit sector is an economic powerhouse, generating and expending billions of dollars and employing a significant proportion of Floridians. However, this sector remains relatively smaller in Florida than its counterparts across the country.” (p. 4) Salamon, L.M., Geller, S.L. and Sokolowski. S.W. (2008). Florida’s Nonprofit Sector: An Economic Force. Nonprofit Economic Data Bulletin Number 29. Baltimore, Md: Center for Civil Studies, John Hopkins University.

Page 21: NPO Business Plans (Elizabeth Bolton, Ph.D.)

THE BUSINESS PLAN

• Leaders/Board/Governance

• Organizing Documents

• Strategic Plans

• Financial Management

• Marketing

• Public Relations

• Fund Raising Plan

• Volunteers

• Programs/Services/Products

• Lobbying Plan

• Ethics Plan

• Risk Management Plan

Page 22: NPO Business Plans (Elizabeth Bolton, Ph.D.)

THE CONCEPT UNDERLYING THE

ORGANIZATION

Problem/Issue

Who is impacted

Dimensions of the problem

What will happen if problem is not addressed

Outcomes

What is missing/needs to be done differently

Why is this NPO needed

Page 23: NPO Business Plans (Elizabeth Bolton, Ph.D.)

CONTROLLING DOCUMENTS

EIN

Bylaws

Articles of Incorporation

IRS Letter of Exemption

Consumer’s Certificate of Exemption

Uniform Business Report

Solicitations of Contributions Registration

Page 24: NPO Business Plans (Elizabeth Bolton, Ph.D.)

GOVERNANCE/LEADERSHIP

Board of Directors

Size

Officers w/position descriptions

Org. Chart

Committees – Standing, Ad Hoc

Executive Director

Board Assessment Plan

Page 25: NPO Business Plans (Elizabeth Bolton, Ph.D.)

THE STRATEGIC PLAN

• Environmental Analysis

• External Threats and Opportunities

• Internal Strengths and Weaknesses

• Mission

• Vision

• Goals

• Objectives

• Service to be provided

• Who will provide the service

Page 26: NPO Business Plans (Elizabeth Bolton, Ph.D.)

FINANCIALS

Budget

Balance Sheet

Income Statement

Statement of Cash Flow

990

Page 27: NPO Business Plans (Elizabeth Bolton, Ph.D.)

MARKETING

Analysis

Target Audiences

Goals and Objectives

Analyze target audiences and competition

Develop market strategies

Price, Product, Place, Promotion

Evaluation and Monitoring

Page 28: NPO Business Plans (Elizabeth Bolton, Ph.D.)

PUBLIC RELATIONS

Goals and Objectives

Vision and Mission

Values

Critical Elements

Research, message, materials, work plan

Media/endorsements/Internal com.

Crisis control

Page 29: NPO Business Plans (Elizabeth Bolton, Ph.D.)

VOLUNTEER MANAGEMENT

Recruitment

Orientation

Training

Supervision

Evaluation

Recognition

Page 30: NPO Business Plans (Elizabeth Bolton, Ph.D.)

FUND RAISING

Financial Goals

Special Relationships

Case for Support

Fund Raising Model

Strategies

Stewardship

Page 31: NPO Business Plans (Elizabeth Bolton, Ph.D.)

CODE OF ETHICS

Values

Statements of Ethical Conduct

Conflict of Interest Statement

Page 32: NPO Business Plans (Elizabeth Bolton, Ph.D.)

LOBBYING

Legislative advocacy

Election H

Prepare Board of Directors

Know legislative process

Develop data

Develop policy agenda

Page 33: NPO Business Plans (Elizabeth Bolton, Ph.D.)

RISK MANAGEMENT

Volunteer elements and mitigation strategies

Financial elements and mitigation strategies

Employer/employer elements – mitigation

Insurance

Who is responsible?

Page 34: NPO Business Plans (Elizabeth Bolton, Ph.D.)

GETTING TO WHERE YOU WANT TO BE:

LOCAL RESOURCES

NCNCF Workshops

Newsletters

Networking

Membership

Dept. Family, Youth and Community Sciences Certificate in Executive Leadership in NPO (Distance Ed)

BS and MS

Interns

Alachua County Government Alachua County Library – Foundation Directors

E civis