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Ideas, Technologies and Skills at the service of Companies
Agenda
Skills
Contents
Numbers
Npo Sistemi
Solutions
Technologies
Managed Services
For Information Systems
• Secure
• Reliable
• Efficient
Starting from January 2015, Npo
Sistemi is part of the Ricoh Group
Sales Volume
Revenues 2012: € 56.546.000
Revenues 2013: € 59.466.000
Revenues 2014: € 64.238.000
Revenues 2015*: € 76.200.000
* before balance sheet approval
Social Dimension
Organization:
340 people
50 in Sales & Marketing
250 in Services & Solutions
40 in Staff
Offices: Milano, Torino, Padova
Belo Horizonte (BRA)
Values
Reputation
Credibility
Reciprocity
Harmony with
the environment
Spread the
knowledge
Simplify life
and work
Focusing and expertise
Win-win vision, in respect and
advantage of the parts
Reducing environmental impact with
developed technologies
Training activity, internal and external
Technologies for a better life style
Authority and credibility towards internal
and external stakeholders
Ethical Code
Business Area
TECHNOLOGIES & PRODUCTS
Tools and skillsthat activate the
business
MANAGED SERVICES
Managing dailyactivities Office
and ICT
SOFTWARE SOLUTIONS
Business supportingsolutions
IT TRANSFORMATION
Planning and Integration
infrastructuresOffice ICT
We take care of IT daily
activities.
You may concentrate on
your core business
activities
Managed Services
Operations
Service Desk
Outsourcing
Cloud - Datacenter
Managed Printing Services
Service Desk
Service Desk (remote)
• Ticket management
• SW support of PDL, Servers and
Network, Mobility devices
• NOC – Alert monitoring and
management
• Third parties, Suppliers and Partner
management
Cloud & Datacenter
• Housing
• Hosting vServer (IaaS)
• Backup and Disaster Recovery
First partner that
integrates Managed
Services of
datacenter, pdl and
printing
Outsourcing
Npo supports
companies in the
strategic use of
external resources
to run non-core
activities
On site Hardware Desk / Outsourcing
• Desktop, Server, Network Management
• Legacy Hardware Support
• Application Management
• On-site support on It
Infrastructure/Applications
• IMAC - on site and lab massive roll out
Hardware and Software Maintenance
Managed Printing Services
Optimize
documentary
communication and
the efficiency of
print jobs
Roll Out
• Rental HW supply
• Configuration and Imaging
• Hardware Support
Remote services on-site
• Monitoring and managing printer
alert
• On-site services
ITIL or Information Technology
Infrastructure Library®, is the most
recognized approach to IT Service
Management in the world.
ITIL is a best practice at international level,
created for public and private sectors.
Describes how IT resources should be
organized to bring business value by
governing processes, functions and roles
of 'IT Service Management (ITSM)’.
ITIL
Service management methodology
All Npo Service Managers
are ITIL certified
Software Solutions
We understand
your business reality,
processes, rules,
constraint.
We design «tailor made»
solutions to
support your
business
Consultancy
Software Products
Custom Development
Software Solutions
IT Management
Consultancy
Business Intelligence
• Commercial analysis, Credit management
and monitoring
• Marginality analysis, costs, logistic and
production performance
• Cost accounting, budgeting, forecasting
• KPI dashboard
Business Analytics
• Sentiment Analysis
• IOT (Internet of Things)
• IOE (Internet of Everythings)
Digital Marketing
• SEO, SEM, Social Networking
Highest level
expertise and
certifications
supporting
businesses
Software Products
TrainingForge
• It allows you to realize immediate
Audio/Video contents for releasing
and sharing on the Web.
Asset Tracing
• The most simple product to manage
any kind of corporate asset. (assets,
people, structures)
Doc Trace
• The business solution to manage and
trace the flow of documents and
responsibilities among Corporate,
Customers and Subcontractors
We model solutions
for businesses.
Starting from
successful projects
Custom Development
Mobile - App Development
• Digital Catalog
• Sales Force Automation
• Development on iOS, Windows 8,
Android platforms
Sharepoint - BCP (Business
Collaboration Platform)
• Corporate portal: analysis, planning,
development
• Content (enterprise content
management)
We design tailor
made solutions for
any customer
request.
That’s our business
IT Management
From the analisys to the
transformation of datas
into strategic informations
to take advantage of
opportunities, detect
operative problems in
advance, optimize
processes.
Operations
Tools and solutions to manage IT
operations
• Cloud Optimizer
• Operations Analytics
• Service Anywhere – Intelligence
applied to Service Management
Application
Tools and solutions to simplify the
management of applications
Through these stages: requirements
analisys, architectural project,
development, testing, release management
Technological
specialization
to support innovation.
390 certifications
give you the serenity
of the best choice
IT Transformation
IT Transformation
Datacenter transformation
Continuity
Connect & Collaborate
Datacenter
Technological Renewal• Assessment on converged infrastructures (server,
storage, networking)
• Software updating, both Operating System and
Middleware
Cloud journey• Workload verification of the Virtual Machine
• Identification of the right Cloud model: Private, Hybrid,
Public
Virtualization• Software Defined Datacenter (server, storage,
networking)
• Desktop and Applications Virtualization
• Virtual environment management
Datacenter Consultancy• Implementation / Adaptation Server Room
Security• IT infrastructure Renewal
• PDL and Perimetral Security
We are the reference
partner for the
technological progress.
The IT infrastructure is
the nervous system of
the modern
organizations: it makes it
more efficient
Continuity
Business Continuity, Disaster
Recovery, Storage and Backup
• ICT Infrastructures Design
• High Data Reliability
• Infrastructure Redundancy
• Copy and Availability of geographic
data
Fonte: Survey Forrester – The state of Business Continuity preparedness - 2014
Cases of necessity of
BC/DR are much more
frequent than you can
even imagine. More
than 50% of the
respondents needed it
in the last 5 years
Disaster Recovery in Cloud
• Verifies the workload of the Virtual
Machine
• Identification RPO and RTO
• Identification of the right model of
Cloud
Connect & Collaborate
Video-Communication
• Video-Conference Systems
• Interactive WhiteBoard
• Projectors
Meeting Room
• Services aimed at optimizing the
efficiency of the workplace and the
use of space in the company,
through the automation of specific
activities
• Meeting Room Confirmation
Virtual Meeting Room
Specialists in
designing
communication and
collaboration as-a-
service solutions in a
unified environment
• PRINCE2 ® (PRojects IN Controlled
Environment) is a method for an
effective and efficient project
management
• It’s a standard approach to the
organization, management and control of
all kind of projects.
PRINCE2 method focuses its project
plan on the achievement of results, and
not simply on the planning of activities to
be implemented. It also provides a
common language within the project.
All Npo Project Manager are
PRINCE2 ® certified
Project Management Methodology
Technology
is a business
enabler
Tools and Information
to meet the challanges
of businesses
Technologies and Products
Technologies and Products
IT Products
Licensing
Visual Communication
Peripherals
IT Products
30.000 products.
Only one supplier
for Products,
Services, Solutions
and Education.
Licensing
• Licensing Agreement and SAM –
Software Asset Management
Great experience in
advicing companies
the most appropriate
licensing models
Visual Communication
Innovative
solutions,
mobility vision
for a unified
environment
Help enterprises
to enhance
quality and to
reduce costs to
guarantee
communication
among
employees,
partners and
customers.ProjectorPJ X3340 / PJ WX3340 / PJ WX3340N
Interactive Whiteboard D5510
Vertical ProjectorsPJ WX4141 / PJ WX4141N / PJ WX4141NI
Videoconference P3500Videoconference P3500M
Wireless system. Clickshare CSESpeaker BOSE FREESPACE
DS40F recessed
HD Scaling presentationSwitcher & Extender
Mixer – digital amplifierBose® FreeSpace® DXA 2120
Peripherals
Small and Medium
EnterpriseLarge
Enterprise
Production
printing
Printers
Mono from 28 to 75 ppm
Color from 16 to 50 ppm
All-In-One
Mono from 16 to 90 ppm
Color from 20 to 75 ppm
Digital Press
From 75 to 135 ppm
-> 124 meters/min
(1.000 pages A4 min)
Share # 1
worldwide
More than 80
models.
A complete range of
printers for who
demands quality at
all circumstances
World’s best selling
All-In-One
Expertise
390 Tech. Certifications
242 HPE and HP Inc.
79 Microsoft
14 VMware
12 Lenovo
43 Altri vendor
31 Process Certifications
24 ITIL
7 Prince2
Iso 9001:2008 – Process Quality
www.nposistemi.it