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O2 UK• 24 Million UK customers base ,
was the largest until Orange/T-
Mobile merged
• Priority Moments -
discounts/freebies for being an O2
customer
• O2 Guru Free technical help even
if you are not on O2!
7
• Entrepreneur, started his own business aged 23
• Opened first O2 Franchise shop in 2006, business has tripled in the last 2 years
• 2013 Mobile Industry Best Franchisee Winner.
• Top 1000 SME Companies to inspire Britain - London Stock Exchange
Zak Patel - Talk Direct Founder
13
Talk Direct ,
O2 Franchise Stores
Leeds Merrion
Castleford Xscape
Junction32
Leeds
Crossgates
Headingley
Skipton Keighley
Sheffield
Division St.
Castleford
Bridlington
Scarborough
Sheffield
Crystal Peaks
Rotherham Worksop
Dewsbury
14
• We have one of the best conversion rate in the country
• Retail footfall is on a decline -10% (Customer shopping habits, online etc)
• Be creative using the national brand to drive footfall into our stores
#Project A - Retail Footfall
17
#Project B - B2B Meeting
Room
• Targeting B2B customer
• 12 seaters with whiteboard
• Free use of Wifi, printer, coffee and O2 Guru service !
#Project B - Free Meeting Room
25
• Twitter @marklskelton
• 1 in 25 are blind (visually
impaired) at some point
• 2 in 3 are unemployed
• 12.5k blind in Leeds
• 3 fingers, voiceovers,
changing colours, zoom text
• talk-direct.com
Mark Skelton - Project iCare
27
A. Footfall
B. Meeting Room
C. Accessibility
Which projects are you
going for ?
28 talk-direct.com