32
1 OBA Compliance Demystified Simple Solutions for Compliant Campaigns Amy Wilson, Product Manager, Analytics & Insights, PointRoll Bob Bahramipour, VP Business Development, TRUSTe

OBA Compliance Demystified: Easy Solutions for Compliant Campaigns

  • Upload
    adcade

  • View
    1.932

  • Download
    0

Embed Size (px)

DESCRIPTION

It’s on everyone’s mind: OBA compliance. The self-regulatory program launched by the Digital Advertising Alliance (DAA) is designed to restore trust in online advertising in light of concern over increased behavioral targeting, but what does it mean for you, your agency and your next campaign? What are your specific compliance responsibilities? What do you need to do and when? This webinar featuring PointRoll and TRUSTe, a DAA-approved compliance partner and leading online privacy authority, to review the ins and outs of OBA compliance.

Citation preview

Page 1: OBA Compliance Demystified: Easy Solutions for Compliant Campaigns

1

OBA Compliance Demystified Simple Solutions for Compliant Campaigns

Amy Wilson, Product Manager, Analytics & Insights, PointRollBob Bahramipour, VP Business Development, TRUSTe

Page 2: OBA Compliance Demystified: Easy Solutions for Compliant Campaigns

2

This is being recorded and you’ll get a link to the archive ASAP. Promise!

Ask questions using the questions box on the right. We’ll get to ‘em at the end.

Email [email protected] (or your rep) if you have any questions about today’s webinar or want to discuss an upcoming campaign.

A few notes before we get started!

Page 3: OBA Compliance Demystified: Easy Solutions for Compliant Campaigns

3

Customers are our #1 priority

Page 4: OBA Compliance Demystified: Easy Solutions for Compliant Campaigns

4

We’re here to help you comply

Page 5: OBA Compliance Demystified: Easy Solutions for Compliant Campaigns

5

What we’re going to cover today…

1) Am I doing OBA?

2) Who’s who in self-regulation?

3) Does this apply to me?

4) What’s the point?

5) What are my options?

6) How do I become compliant?

7) PointRoll’s role

8) Partnership with TRUSTe

9) About TRUSTed Ads

10) Q&A

@PointRoll @TRUSTe

#pointrollprivacy

Page 6: OBA Compliance Demystified: Easy Solutions for Compliant Campaigns

6

What is the DAA? Does this compliance stuff

apply to me?

Am I going to OBA jail if I don’t do this?

Am I doing behavioral advertising?

Isn’t the government going to regulate this stuff anyway?

How do I get that icon?

Page 7: OBA Compliance Demystified: Easy Solutions for Compliant Campaigns

7

Consumer concerns over privacy are increasing

Page 8: OBA Compliance Demystified: Easy Solutions for Compliant Campaigns

8

Consumers and regulators are concerned

Consumers are wary• 46% of consumers are uncomfortable with behavioral

advertising without notice and choice. 1

The government is floating “Do Not Track” • Various congressman are working on privacy bills with DNT/OBA provisions. The FTC has floated Do Not Track as a possible solution.

Source: Future of Privacy Forum. 2010.

Page 9: OBA Compliance Demystified: Easy Solutions for Compliant Campaigns

9

What is OBA, anyway?

Online Behavioral Advertising (noun)

the collection of information gathered about a user’s visits (over time and across non-affiliated websites) in order to help predict theirpreferences and show them ads that are more likely to be of interest

-Paraphrased from DAA definition

See DAA FAQ for more information.http://tinyurl.com/oba-faq-pdf

Page 10: OBA Compliance Demystified: Easy Solutions for Compliant Campaigns

10

What is behavioral advertising?

OBA is… OBA is not…

Retargeting ads for a client onnon-affiliated sites

Frequency Capping (1st or 3rd Party)

Behavioral/Demographic Targeting Sequencing (1st or 3rd Party)

Conducting Flash/HTTP cookie/pixel tracking across non-

affiliated sites

Contextual Targeting

Page 11: OBA Compliance Demystified: Easy Solutions for Compliant Campaigns

11

There are gray areas

This space is evolving

Page 12: OBA Compliance Demystified: Easy Solutions for Compliant Campaigns

12

Who is responsible?

Brand

AgencyPublisher

Ad Network

DSP

For consumers, the OBA buck stops with the brand

Data Providers

But the DAA holds all involved parties responsible…

Page 13: OBA Compliance Demystified: Easy Solutions for Compliant Campaigns

13

So what are your options?

Option Analysis Verdict

Do nothing

• Expose your company to possible lawsuits and regulatory intervention.

• Risk losing business to compliant competitors.

X

Build your own compliance solution

• Invest significant capital and resources to build custom compliance technology from scratch (icon serving, notice generation, monitoring, reporting, verification, etc.) X

Partner with a DAA-approved

solution provider

• Leverage existing technology/monitoring/reporting platform

• Cost effective

• Readily scalable and flexible

• Account support and self-regulatory guidance

Page 14: OBA Compliance Demystified: Easy Solutions for Compliant Campaigns

14

So what is OBA “compliance” and how do I get compliant?

(…if I need to be)

Page 15: OBA Compliance Demystified: Easy Solutions for Compliant Campaigns

15

How do you comply?

The short answer:

License the DAA icon and useit to provide consumers with accurate OBA notice and choice.

Page 16: OBA Compliance Demystified: Easy Solutions for Compliant Campaigns

16

How do you comply?

The longer answer…1. Provide notice of OBA activities in your company privacy policy

2. Provide notice of your OBA activities through your ads

3. Provide an opt-out choice mechanism through your ads

4. Maintain data security on any OBA data collected/used

5. Get consumer consent prior to making material changes to your OBA practices

6. Don't collect sensitive information for OBA purposes (e.g. children under 13)

(And for an even longer answer… go to http://tinyurl.com/oba-responsibilities)

The Advertising Option Icon

Page 17: OBA Compliance Demystified: Easy Solutions for Compliant Campaigns

17

How do you comply?

Tools you’ll need…

Icon & Notice GenerationYou need to ensure that privacy icons and notices do not conflict with creative and that privacy notices are accurate.

Opt-out ManagementYou need to verify that consumer opt-outs are honored and remain persistent.

Compliance ReportingYou need to be able to document compliance for DAA authorities, regulators and partners.

Page 18: OBA Compliance Demystified: Easy Solutions for Compliant Campaigns

18

Where does PointRoll fit in?

AdChoices icon where it needs to be.

Page 19: OBA Compliance Demystified: Easy Solutions for Compliant Campaigns

19

TRUSTed Ads

TRUSTed Ads is a scalable, cost-effective technology platform that allows companies to self-regulate their OBA practices in compliance with DAA standards.

It’s DAA-approved

It now serves billions of impressions

It’s used by major advertisers, ad networks,

and publishers

Page 20: OBA Compliance Demystified: Easy Solutions for Compliant Campaigns

20

TRUSTed Ads implementation example

1.A simple TRUSTe ad tag inserts the DAA icon 2.If clicked the icon launches privacy notice inside the ad3.Consumers who want to can then navigate to

truste.com to opt-out

Page 21: OBA Compliance Demystified: Easy Solutions for Compliant Campaigns

21

Where does PointRoll fit in, again?

AdChoices icon where it needs to be.

Page 22: OBA Compliance Demystified: Easy Solutions for Compliant Campaigns

22

2 Integration

Points

ConsumerExperience

PlatformTools

TRUSTed Ads is an end-to-end solution

TraffickingConsole

ComplianceReporting

OperationalReporting

OBA Database

Page 23: OBA Compliance Demystified: Easy Solutions for Compliant Campaigns

23

What next?Steps to running a

compliant campaign

Page 24: OBA Compliance Demystified: Easy Solutions for Compliant Campaigns

24

Next Steps with PointRoll & TRUSTe

1. License the icon from the DAAa) see: http://www.aboutads.info/participants/icon/

2. Ask your PointRoll rep to set-up a meeting with TRUSTe to determine:

a) campaign launch details

b) ad icon integration

c) interstitial notice design

d) ad preference manager design

3. Sync with your agenciesa) Coordinate creatives that will require space for ad icon/notice

b) Obtain a solid understanding of media and behavioral activities on

Page 25: OBA Compliance Demystified: Easy Solutions for Compliant Campaigns

25

Next Steps with PointRoll & TRUSTe

3. Sync with your agenciesa) Creative: Delineate creatives that will require space for ad icon/notice

b) Media: Obtain a solid understanding of media and behavioral activities for the placements on your media plan.

4. Sync with your PointRoll repc) Review placements on the media plan requiring the AdChoices icon

d) Verify that PointRoll has campaign ID for compliance implementation

5. Test and launch campaign

Congrats, you’re now compliant!

Page 26: OBA Compliance Demystified: Easy Solutions for Compliant Campaigns

26

Thanks for attending!

Beyond Pre-Roll: The True Value of VideoTelling Your Brand Story Through Engaging InStream Video Display Ads

Join us for our next webinar:

Register here: tinyurl.com/PointRollVidWebinar

Page 27: OBA Compliance Demystified: Easy Solutions for Compliant Campaigns

27

Questions?!

For more info email [email protected] or

visit http://link.pointroll.com/oba

Page 28: OBA Compliance Demystified: Easy Solutions for Compliant Campaigns

28

For more info email [email protected] or

visit http://link.pointroll.com/oba

Thank you!

Page 29: OBA Compliance Demystified: Easy Solutions for Compliant Campaigns

29

Appendix

Page 30: OBA Compliance Demystified: Easy Solutions for Compliant Campaigns

30

The OBA self-regulatory movement has arrived2009: Self-regulatory principles issued

2010: congressional hearings & new privacy bills

2010: Digital Advertising Alliance (DAA) forms

2010: the DAA unveils the Advertising Option Icon + OBA Self-Regulatory Program

2010: public awareness soars as a result of investigative journalism

2010: FTC releases a comprehensive privacy report

2011: self-reg enforcement begins

Page 31: OBA Compliance Demystified: Easy Solutions for Compliant Campaigns

31

Who is the Digital Advertising Alliance (DAA) ?

enforcement arms

The Digital Advertising Alliance (DAA), composed of seven major ad industry organizations, has created aSelf-Regulatory Program for Online Behavioral Advertising.

Page 32: OBA Compliance Demystified: Easy Solutions for Compliant Campaigns

32

#1 consumer privacy brand

TRUSTe’s privacy seal is on thousands of websites; 82% of consumers trust the seal when they see it1

DAA-Approved:

TRUSTed Ads has been evaluated and endorsed by the Digital Advertising Alliance

Deepest regulatory experience TRUSTe was the only OBA compliance provider recognized in the FTC’s 2010 Privacy Report and has

over a decade of experience working with regulators on Capitol Hill

World-class technology TRUSTed Ads is built by Yahoo!, DoubleClick, and Verisign veterans and has scaled to billions of

impressions

Browser-level protection TRUSTe works with all major browser providers to ensure that its clients are not blocked; selected by

IE9 as partner for Tracking Protection Lists

A Proven companyTRUSTe has more than 14 years operating experience and over 3,000 clients

TRUSTe is a preferred OBA compliance vendor

1. Quarterly TNS study