Q3Quarterly Meeting

Today’s Topics HR: Efficiency through

Training

Sales: Through the Roof!

Fulfillment: Faster Delivery

CS: Customer Complaints

President’s Message

Although I cannot be

there today, I’m

excited about the

good news and

challenges that

you’ll be hearing

about.

The new facility and

product

announcements will

bring our company

forward and help us

take the #1 market

share spot.

Bonus

Help lower returns on

the

R-4000 and win

$1000

Q:

A:

How many employees does Match Signal have?

780 We just hired our 780th employee last week, in Fulfillment, to handle the new facility.

In fact, some of our employees have been with us since the very beginning… over 20 years ago!

Training Program

Feel more confident in their work Deliver work faster Close more sales Save the company money Bottom Line: More $$ in your

pocket!

New Hierarchy

President

VP of Marketing

Sales and Marketing

Customer Service

Fulfillment Shipping Manufacturing

Q:

A:

How many products does Match Signal ship every day?

Nearly 2,000.

Warehouse Locations

Reno, NV

Ventura, CA

St Paul, MN

Abilene, TX

Greensboro, NC

New: Abilene, TXVentura

15%

Reno45%

St Paul25%

Greensboro15%

Q2 Shipments

Improved Fulfillment Process

Order Placed

Routed to

Nearest Facility

Robot Packing

Human Review

2-3 Day Shipping

Sales

Acoustica

R-1000 R-4000 R-9000 Match Blaster

Z-Series Z-Series Pro

$-

$1,000,000

$2,000,000

$3,000,000

$4,000,000

Quarterly Sales

June’s Revenue: $4 Million 70 Employees’ Annual Salaries

New Product – R-9500 Successor to our Most Popular Product Available in Multiple Colors Noise-Cancelling Ships Q3 Touch-Capacitive Volume SRP $129.99

New Product – R-9500

What a fantastic way to listen to my

favorite music! And, I look awesome

doing so. These are going on my wish

list.

– Rebekah Onsen,

Modern Jazz Journal

“ “

Top Sellers’ Revenue

R-9000• $1,440,000

Z-Series• $810,000

Match Blaster• $730,000

Competitor At-a-Glance

Us Music Makers National Product Selection Phone + Online

Orders Since 1975

West Coast Limited Choices Online Orders Only Since 1989

Customer Service

Returns Total of 154 Increase from Q1: 60 59% of Returns from R-4000

Call VolumeAll

CallsSuppor

tDeliver

yReturns Avg Hold

Hang Ups

Connect %

Acoustica 43 32 2 8 0:15 12 28%

R-1000 57 42 2 11 1:09 17 30%

R-4000 174 80 3 91 1:11 29 30%

R-9000 57 42 2 11 0:31 17 30%

Match Blaster

41 30 4 8 1:39 12 29%

Z-Series 95 71 7 19 1:06 28 29%

Z-Series Pro 33 24 1 6 0:40 9 27%

Conclusion Thank You! Start Training

Today Try the R-9500

Help lower

returns on the R-

4000 and

win $1000