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Seller service order processing- Cataloguing & photoshoot
In this module we will discuss :-
1. What are seller services?
2. How can you process seller service order?
What are seller services?Seller services are the services offered by the service provider to the sellers to support their business
1 What are seller services?
Benefits:
• Decide upon the pin code you want to serve• Closer to the seller thereby better understanding of their needs• Seller will use these services with in minimum days of registration
Service provider SellerServices
Orders tab
2 Overview of orders tab
1 Orders tabHere you can check your all orders
2 Date filterYou can use this filter to view your old orders
3 Search filterYou can use this filter to search orders using their different ids or stagesE.g. Order id, shipped
Tip- You can search multiple values separated by comma in search filter.
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1
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Here you can check all orders
There are six stages of seller service order processing
3 Order processing A Stages in order processing
To acknowledge
Acknowledge the fresh order with in 24 hrs
1
Delivered
Our team will get confirmation from seller & will mark delivered
6
To invoice
Get samples of product from the seller and enter “product received” in AWB number field
2 To pack
Download packaging slip for your reference
3
To request pickup
If the service has been completed then you have to mark shipped
4 Shipped
You have to drop a mail for confirmation on [email protected]
5
How can you process seller service order?Steps to process seller service order
(1/10)
Click on Acknowledge
Click on Orders tab
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1
Order processing B To acknowledge3
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2
Note- To acknowledge the order means you agree to service this order.
How can you process seller service order? (2/10)
Click on Ok to confirm the order
3
Order processing B To acknowledge3
3
Order processing To invoice
(3/10)
Click on To Invoice from the dropdown
Click on Enter AWB5
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C3
How can you process seller service order?
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When you have received samples of products from the seller then you have to follow these steps
Order processing To invoice
(4/10)
C3
How can you process seller service order?
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Courier- Select vendor self from the dropdown
AWB number- Enter productreceived
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Select check box and click on submit
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Here you will download packing slip which is only for your reference, you don’t require to share/send it to anyone
Order processing To pack
(5/10)
D3
How can you process seller service order?
Click on to pack
Click on download packing slip
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Order processing
This is a sample Packing Slip.
(6/10)
a b
Packaging Slip
Retail Invoice
a
b
D To pack3
How can you process seller service order?
Order processing
11 Click on To request pickup from the dropdown
(7/10)
E To request pickup3
How can you process seller service order?
11
Order processing
Click on Mark shipped
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(8/10)
E To request pickup3
How can you process seller service order?
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Note- Maximum time to complete cataloguing/photoshoot service is 30 days.
When you have provided the cataloguing/photoshoot service to the seller then drop a mail to our team for [email protected]
Order processing
(9/10)
F Shipped 3
How can you process seller service order?
Click on Shipped to view the orders that are shipped
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Here you can check all shipped orders
Order processing
(10/10)
G Delivered 3
How can you process seller service order?
Click on Delivered to view the orders that are delivered
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• Our team will confirm to the seller for the service and mark the respective order as delivered• Once order is marked as delivered then your payment will be released
Thank you!For any query please raise a ticket on support
