ORGANIZATIONAL BEHAVIOR ANDDEVELOPMENT

Presented By:Jason Patrick F. Pastrana

Private entity"Private entity" means any entity that

is not a unit of government, including but not limited to a corporation, partnership, company,nonprofit organization or other legal entity or a natural person.

The private sector refers to the part of the economy that is owned and controlled by private individuals and firms.

The main objective of private sector businesses is to earn maximum profits

Examples of Private sector businessesSupermarketsClothing storesBarbershopsPharmaciesBook storesTaxi operatorsDoctors offices

The Public Sector

The public sector refers to operations in the economy that are undertaken by the government.

Unlike the private sector, public sector businesses are primarily concerned with providing services for the benefit of the country.

Services provided by the public sector includeEducationHealthPublic utilities (for example water)Postal servicesRoad Construction and MaintenancePolice services

Government Owned & Controlled Corporation

Presidential Decree No. 2029

A stock or a non-stock corporation whether performing governmental or proprietary functions, which is directly chartered by a special law or, if organized under the general corporation law, is owned or controlled by the government directly or indirectly through a parent corporation or a subsidiary corporation.

Owned and controlled by the state supposed to address market failures and correct imperfections.

Presently 158 GOCC• 84 Chartered

• 74 registered under the SEC

Executive Order No. 64 of 1993

A corporation created by special law or incorporated and organized under the Corporation Code and in which government, directly or indirectly, has ownership of the majority of the capital stock.

Why GOCC are created? And Why?

Grounded on the idea that market failures do exist and government needs to intervene to protect public interest.

The use of corporate vehicle recognized as efficient means to mobilized government assets.

History of GOCC in the Philippines

Mid 50’s and early 60’s GOCC disastrous financial performance

37 GOCC in 1965During president Marcos first 10 years,

GOCC reach up to 120 in 1975303 GOCC in 1984And in 2010 there is 604 GOCC’s in

which 446 are operational water districts.

There is no central agency tasked to monitor and supervise the activities of the government corporate sector or the GOCC’s

Executive Order No. 936

• Authorized the privatization of GOCC’s

• (that resulted to only 158 GOCC’s today.)

Presidential Proclamation No. 50

• Creation of GCMC ( Government Corporate Monitoring Committee.)

Groups of GOCC

Cluster A - Financial institutions

Cluster B - Public Utilities, Industrial, area development, agricultural, trading, promotional

Cluster C – Social, Cultural and Scientific

How do GOCC’s performance impact the government

Section 3 of R.A. 7656 require all GOCC to remit 50% of annual net earning in cash, stock or property dividends to national government. 35.7 billion collected from GOCC in 2009 or 25.3% of

total non-tax revenue

GOCC’s constitutes expenditures, they deemed to be entitled to financial support in form of subsidies, equity infusion & lending. 23.8 billion of financial aid or 1.7% in government

budget in 2009.

Al-Amanah Islamic Investment Bank of the Philippines (ISLAMIC BANK) Bangko Sentral ng Pilipinas (BSP) Bases Conversion Development Authority (BCDA) Cebu Ports Authority (CPA) Clark Development Corporation (CDC) Cottage Industry Technology Center (CITC) Center for International Trade Expositions and Missions (CITEM) Cultural Center of the Philippines (CCP) Development Academy of the Philippines (DAP) Development Bank of the Philippines (DBP) DBP Data Center, Inc. (DCI) Duty Free Philippines Employees' Compensation Commission (ECC) Food Terminal Incorporated (FTI) Fiber Industry Development Authority (FIDA) Government Service Insurance System (GSIS) Home Development Mutual Fund (Pag-IBIG) Home Guaranty Corporation (HGC) John Hay-Poro Point Development Corporation Integrated Bar of the Philippines (IBP) Instructional Materials Corporation (IMC) Laguna Lake Development Authority (LLDA) Land Bank of the Philippines (LBP) Light Rail Transit Autority (LTRA)

Livelihood Corporation (LIVECOR) Local Water Utilities Administration (LWUA) Lung Center of the Philippines (LCP) Mactan-Cebu International Airport Authority (MCIAA) Manila International Airport Authority (MIAA) Masaganang Sakahan, Inc. Metropolitan Waterworks and Sewerage System (MWSS) Metro Manila Transit Corporation (MMTC) National Agribusiness Corporation (NABC) National Dairy Authority (NDA) National Development Company (NDC) NDC Maritime Leasing Corporation (NLMC) National Electrification Administration (NEA) National Food Authority (NFA) National Home Mortgage Finance Corporation (NHMFC) National Housing Authority (NHA) National Irrigation Administration (NIA) National Livelihood Support Fund (NLSF) National Kidney and Transplant Institute (NKTI) National Power Corporation (NAPOCOR) National Tobacco Administration (NTA) National Transmission Corporation (TRANSCO) North Luzon Railways Corporation (NorthRail) Northern Foods Corporation (NFC)

Natural Resources Development Corporation (NRDC) Occupational Safety and Health Center (OSHC) Overseas Workers Welfare Administration (OWWA) People's Credit and Finance Corporation (PCFC) PEA Tollway Corporation (PEATC) Philippine Aerospace Development Corporation (PADC) Philippine Amusement and Gaming Corporation (PAGCOR) Philippine Center for Economic Development (PCED) Philippine Charity Sweepstakes Office (PCSO) Philippine Coconut Authority (PCA) Philippine Convention and Visitors Corporation (PCVC) Philippine Crop Insurance Corporation (PCIC) Philippine Deposit Insurance Corporation (PDIC) Philippine Economic Zone Authority (PEZA) Philippine Export-Import Credit Agency (PHILEXIM) Philippine Health Insurance Corporation (PHILHEALTH) Philippine Heart Center (PHC) Philippine International Convention Center (PICC) Philippine International Trading Corporation (PITC) Philippine Institute for Development Studies (PIDS) Philippine Institute of Traditional and Alternative Health Care (PITAHC) Philippine National Oil Company (PNOC) PNOC Alternative Fuels Corporation (PNOC AFC) PNOC Energy Development Corporation (PNOC EDC) PNOC Exploration Corporation (PNOC EC)

PNOC Development and Management Corporation (PDMC) PNOC PNOC Shipping and Transport Corporation (PNOC STC) Philippine National Railways (PNR) Philippine Ports Authority (PPA) Philippine Postal Corporation (PHILPOST) Philippine Postal Savings Bank, Inc. (PPSB) Philippine Retirement Authority (PRA) Philippine Reclamation Authority (formerly Philippine Estates Authority) Philippine Rice Research Institute (PRRI) Poro Point Management Corporation (PPMC) Power Sector Assets and Liabilities Management Corporation (PSALM) Philippine Tourism Authority (PTrA) Quedan Rural Credit and Guarantee Corporation (QUEDANCOR) Radio Philippine Network, Inc. (RPN) Small Business Guarantee and Finance Corporation (SBGFC) Social Housing Finance Corporation (SHFC) Social Security System (SSS) Subic Bay Metropolitan Authority (SBMA) Sugar Regulatory Administration (SRA) Technology and Livelihood Resource Center (TLRC) Trade and Investment Development Corporation of the Philippines (TIDCORP) Zamboanga City Special Economic Zone Authority (Zamboanga Freeport Authority)

The GOCC act of 2011 establishes the framework for reforms in the public corporate sector. It is designed to reform the government corporate sector, improve corporate governance of GOCCs, and exact from them efficient and effective public service.

TEMPERAMENT;WHY YOU ACT THE WAY YOU

DO

What is Temperament

• They are our patterns of behaviour… the ways we usually respond to situations

• According to Psychologists, the innate aspects of an individuals personality such as introversion or extroversion is termed Temperament.

• It is also defined as a persons nature, ones usual way of thinking or acting

• They are instinctive or natural behaviours, rather than learned behaviours

The Temperament Types

Four types of temperament have been identified

• CHOLERIC

• PHLEGMATIC

• SANGUINE

• MENLANCHOLIC

• (SUPINE) – Introvert/Extrovert

Philippine Temperament

UNDERSTANDING FILIPINO BEHAVIOR   Filipinos are great at using facial

expression and body language to tip off others on what is really going on their minds. 

Nervous twitching of the noseA frownGestures of the handShrugging the shouldersLooking the other wayCrossing the arms

A Pinoy YES means:He does not know.He is annoyed.He wants to impress.He wants to end the conversation.He half understood the instruction or

what is being said.He is not sure of himself.He knows better than the one

speaking to him.He doesn’t know what to do; it’s a

shame to admit a weakness. So “yes” na lang.

FOUR CONCEPTS IN UNDERSTANDINGFILIPINO BEHAVIOR

1. Amor Propio or Self Esteemillustrates the need of the Filipino to

be treated as a person, not as an object.

used to indicate acceptance of any fate rather than to be criticized.

with this Pinoy characteristic, it is quite difficult to admit mistakes that one may have committed.

2. Hiya or Shameclose to a feeling of inferiority, shyness

and embarrassment or alienation.experienced in the presence of superior

status when one is a failure of lower status.

3. Utang na Loob or Debt of Gratituterefers to a feeling of obligation or of

indebtedness which develops when one has done a favour for another.

those debts are not settled by money.unlike the loans of money where interest

is fixed, these transactions do not involve the concept of interest. 

4. Pakikisama or Getting Along Together

the Filipinos’ desire for smooth interpersonal relations.

“The best way to avoid conflict is to make someone feel good.”

INDIVIDUAL AND GROUP PERSONALITY

According to Ernesto A. Franco in his book, “Pinoy Management”, the Filipino treats responsibility in terms of signals or instructions from the boss or leader.

The Filipino’s authoritarian-centered orientation is a throwback of the tribal psychological roots traced to the early traditions.

Gang Mentality – the leader is strengthened by the support of his group, seeks assistance from them when needed and is ready to help when his informal group desires.

SOME PRACTICAL MANAGERIALSTRATEGIES

Kailangan may no. 2 (there is a need for no. 2)

Tsismis Machine (Grapevine Machine)Kailangan may Hatchet Man (there is

a need for Hatchet Man)Be an Expert on TimingLumayo sa Madalas Matalo (Avoid

Losers)

THE CYBERKIDSCyberkids – uses computer

technology to perform their jobs on a faster pace.

Transition People - who were born before the computer were in wide spread.

DIFFERENCES BETWEEN FOREIGNERSAND FILIPINOS AT WORK

How Filipino see Westerners? - They see the vision as belonging to

leader who shoves the goals down which limits autonomy.

- The Filipino leader first talks to everyone then they develop a vision.

How Westerners see Filipinos? -“trying to please anyone”How Filipino see Westerners? - Insensitive to feeling to the feelings

of people. -“pushy” styleHow Westerners see Filipinos? - Confusing, not getting to the point, I

don’t have time for this. - Filipino boss is less forgiving to

foreigners.

Foreign Temperament

Sanguine:Brazilian, Argentinean

Choleric:American, Russian

Phlegmatic:Canadian, German

Melancholic:Japanese, Filipinos

Satisfaction with Life Index

1. Denmark2. Switzerland3. Austria4. Iceland5. The Bahamas6. Finland (not technically Scandinavian but usually included)7. Sweden8. Bhutan9. Brunei10. Canada

INTERNAL ENVIRONMENT

The internal environment is the environment that has a direct impact on the business. Here there are some internal factors which are generally controllable because the company has control over these factors. It can alter or modify such factors as its personnel, physical facilities, and organization and functional means, like marketing, to suit the environment.

Factors that are frequently considered part of the internal environment include the organizations vision & mission statement, leadership style, and its organizational Culture.

EXTERNAL ENVIRONMENT

It refers to the environment that has an indirect influence on the business. The factors are

uncontrollable by the business. There are two types of external environment:

1. The Micro environment is also known as the

task environment and operating environment because the micro environmental forces have a direct bearing on the operations of the firm. (Suppliers, Customer, Marketing Intermediaries, Financers and Public)

 

Macro Environment

Macro environment is also known as General environment and remote environment. Macro factors are generally more uncontrollable than micro environment factors. When the macro factors become uncontrollable , the success of company depends upon its adaptability to the environment.

(PESTEL)