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C H R I S L E M A
The problem with our fears? Our imagination creates larger
consequences than reality.
C H R I S L E M A
• We don’t know enough.
• The project won’t end.
• We won’t get more work.
• We’ll get sued.
• The client will keep calling.
• They’ll be fired.
• They’ll miss the deadline.
• The project will fail.
• The project won’t end.
• They’ll run out of money.
C H R I S L E M A
Our natural response, in the face of fear, is to protect
ourselves – so we collaborate less and regulate more.
C H R I S L E M A
Every client has a client.Instead of coding to spec,
our goal should be todelight our client’s clients.
C H R I S L E M A
Over the 8 year period where the Yellow Pages lost more than a third of its entries, they were still being pitched to small businesses. Hard.
C H R I S L E M A
True courage isn’t the absence of fear. It’s being honest with yourself, even
when it’s difficult, and moving forward despite fear.
C H R I S L E M A
Ask great questions.Expand your horizons.Be a constant learner.Educate your clients.Delight their clients.