PERFORMANCE MANAGEMENT

PERFORMANCE MANAGEMENT CYCLE

DEMING'S MODEL

Performance management is an ongoing process of communication between a supervisor and an employee that occurs throughout the year, in support of accomplishing the strategic objectives of the organization.

PERFORMANCE MANAGEMENT

PERFORMANCE MANAGEMENT CYCLE

Planning

Monitoring

DevelopingRating

Rewarding

•Planning work in advance so that expectations and goals can be set;•Monitoring progress and performance continually;•Developing the employee's ability to perform through training and work assignments;•Rating periodically to summarize performance and,•Rewarding good performance

DEMING CYCLE The Deming Cycle or PDCA Cycle or Shewhart Cycle

(named Walter Shewhart and further after developed by W.Edwards Deming) is a four stage change management model used by companies for continuous business improvement and incremental problem solving

DEMING MODEL OF PERFORMANCE MANAGEMENT

The goal at this stage is decide what needs to be done and how it best can be done. Achieve this goal by reviewing and studying the current work process and available data. This stage really involves examining the current method or the problem area.

PLAN AN IMPROVEMENT

Implement the improvement or problem solving plan by actually doing it. This is the implementation stage during which the plan which the plan is actually tried out in the operation. The people responsible need to be trained and equipped with he resources necessary to complete the task. This stage itself may involve a mini PDCA cycle as the problems of implementation are discovered and resolved and we begin to see if the implementation of the plan is providing results.

DO THE PLANNED ACTIVITY

The new implemented solution is evaluated to see whether it has resulted in the expected performance improvement. Analyze the new data available and measure the results to see if the implementation of the plan is giving the results that it should.

CHECK THE RESULT

If the implementation was successful standardize and documented the work and new processes. If the change were not successful, learn what we can from the trial, adjust where necessary to overcome problems, and formalize the new knowledge before starting the PDCA cycle over again. In starting over again we take any corrective action that is required; we lock in the positive and good outcomes and then we return to the planning stage and repeat again as necessary.

ACT ON THE RESULTS