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personal knowledge mastery = sense-making and knowledge-sharing in the connected workplace
Citation preview
Harold Jarche
Personal Knowledge
Mastery
When we work in networks,
one of our main jobs
is getting stuff out of our heads
and sharing with others.
The Network Era
jarche.comRising Phoenix by Joachim Stroh
PKMA set of processes,
individually constructed, to help each of us
make sense of our world and work more effectively.
jarche.com
Personal – according to one’s abilities, interests & motivation - not directed by external forces !
Knowledge – connecting information to experience - know what, know who, know how !
Mastery – getting things done in a disciplined manner - not being managed.
PKM
jarche.com
“Chance favours the connected mind.”
performance improvement =
errors & uncertainty insights
standards controls
documentation reviews rigor
checklists procedures
contradictions creative desperation
connections coincidences
curiosity
+
} PKM
jarche.comSource: Gary Klein, Seeing What Others Don’t (2013)
trigger
activity change the story
that anchors your thinking
outcomechanges in how we UNDERSTAND
act - see - feel - desire
Connections Coincidence
and/or Curiosity: Spot an implication
Add a new anchor
PKM: the connection path:
Source: Gary Klein, Seeing What Others Don’t (2013) jarche.com
trigger
activity change the story
that anchors your thinking
outcomechanges in how we UNDERSTAND
act - see - feel - desire
you come across several new perspectives on a subject
you synthesize these perspectives
into your own narrative and compare with
previous experiences
as others add to your narrative or reflect on it,
you build new understanding
jarche.com
Work & Job
Communities of Practice
Social Networks
structured
informal
goal-oriented & collaborative
opportunity-driven & cooperative
share complex knowledge
solve problems & test new ideas
increase innovation through a diversity of connections
Cooperation: sharing freely
with no quid pro quo
Collaboration: working together
toward a common goal
PKM connects networks, communities & work
jarche.com
Sensewor
k tea
m
Seek
Share
commun
itynetw
ork
PKM: Seek > Sense > Share filter through networks & communities - create individually & with teams
- discern with whom & when to share
jarche.com/pkm
filter
create
discern
Seek
Sense
Share
Seek playfully to connect
!!
Make sense & be empowered
through learning !!
Share to inspire through your work
jarche.comPKM
PKM is not rocket science
“Combinatory play seems to be the essential feature
in productive thought.”
Seekjarche.com/pkm
Seek
Sense
Share
jarche.comPKM
Judgement-based: Naive Expert
Network !
Mechanical: Heuristic
Algorithmic
- Tim Kastelle
“Any man who reads too much and uses his own brain too little falls into lazy habits of thinking.”
Sensejarche.com/pkm
Seek
Sense
Share
jarche.comPKM
Validation Synthesis
Presentation Customization
- Ross Dawson
“Try not to become a man of success, but rather try to become a man of value.”
Sharejarche.com/pkm
Seek
Sense
Share
jarche.comPKM
Find those who share your Passions:
!
Publish Comment Participate
Curation:!Comparing!
Finding related Items!Illustrating - Visualizing!
Evaluating!Crediting and Attributing!
- Robin Good
Adding Value:!Filtering!
Validation!Synthesis!
Presentation!Customization!- Ross Dawson
Helping Seekers:!Answers!
Meta Knowledge!Problem Reformulation!
Validation!Legitimizing!
- Rob Cross & Lee Sproull
Sharing Knowledge:!Put in Order!
Define!Teach!Write!
Reason!- James Mangan
Seek
Sense
Sharejarche.comPKM
Seeking Knowledge:!Ask!
Desire!Read!Listen!
Observe!- James Mangan
Acquiring Knowledge:!Practice!
Get it from Yourself!Walk Around It!
Experiment!- James Mangan
Filters:!Naive!Expert!
Network!Heuristic!
Algorithmic!- Tim Kastelle
High Sharing
Low Sharing
Low!Sense-making
High!Sense-making
PKM Activity Quadrants:!where are you?
Seek > Sense > Share
Seek > Sense
Seek > Share
Seek
jarche.com
“I really believe our own curiosity is our greatest
and most powerful tool for personal growth”
- Maria Popova
brainpickings.org
simple concept
simple framework
but …
a disciplined practice that takes time
PKM
jarche.com/pkm