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The Impact of Human Capital Human Capital Strategy As a Business Differen<ator
Men$on: @PHXStrategy Hashtag: #PHXstartupweek #ChaseBasecamp #yesphx
3 Cri$cal Success Factors
1. The Plan -‐ A rigorous and constantly examined growth strategy 2. The People -‐ A sophis$cated, smart and strategically relevant human capital strategy 3. The Market -‐ A robust, analy$cal, on $me and on demand-‐inbound marke$ng strategy for today!
Survive or Thrive
• MISSING ANY OF ONE OF THESE THREE AREAS CAN CAUSE YOUR STRATEGY TO GO FROM THRIVE TO SURVIVE: – Part 1 -‐ GROWTH STRATEGY
• LOSING FOCUS OF YOUR ‘NORTH STAR” – Part 2 -‐ HUMAN CAPITAL POTENTIAL AND ORGANIZATIONAL ALIGNMENT • WAITING TOO LONG AND INVESTING TOO LITTLE
– Part 3 -‐ MARKETING & ANALYTICS • UNDERVALUING THE IMPACT AND DOING TOO LITTLE
Human Capital Planning
Value Proposi$on
The best strategy can fail at implementa7on without a human capital strategy suppor7ng it
Paradigms Blocking People from Achieving Strategic Ini<a<ves
• People are smart and people are busy
• All our people are always working at their highest poten7al
• People are our most important asset
The Current Global Business Trends 2014
• 27% of CEO’s say they lose sleep over human capital
– Fortune • According to PE surveys – 85% of their <me is spent on people issues. There is
a crisis in leadership – crea<ng organiza<onal permafrost
– Phoenix Strategic Performance
• 60% of employees are disengaged
– Towers Watson – Global Employment Study 2014
• 50% of Small Businesses Fail within the first 5 years
– Geri Stengel – Ventureneer • On the Values – Produc<vity Matrix -‐ Too much <me , over 60%, is spent
tolera<ng either low or disengaged performers
– Jana Ma`hews – Kaufman Ins$tute 7
Value Proposi<on
– Assess people on current and trending competency criteria
– Forecast current and future people poten<al and capacity to pace with strategic business objec$ves
– Unlock people’s performance poten<al
– Mi<gate people risk
– Close the performance accountability loop
Managing Human Capital Poten$al
• 3-‐Filter Funnel Assessment Diagnos7c
• Organiza$onal Agility Assessment Repor7ng, Analy7cs & Gap Analysis
• Workforce Planning, Development & Governance
Implementa7on
Filter Funnel Assessment – Diagnos$c
• Filter Funnel Organiza<onal Assessment Model Diagnos<c – Filter 1 – RoleFit © – Filter 2 -‐ Competency Assessment – Filter 3 -‐ PeopleFit©
RoleFit©
Funnel Filter 1: RoleFit©
©©©©
Strategy Role Clarity Leader Role
Knowledge Role
Competency Assessment
Funnel Filter 2: Competency Assessment Strategy Phoenix Factors Knowledgeable Accountable and Engaged to Deliver Confident
People Style
Funnel Filter 3: PeopleFit©– DISC Profile Strategy DiSC® D – Dominant I – Influencer S – Steadiness C – Conscien<ous
Organiza$onal Agility Assessment Results
• Organiza<onal Agility Assessment Results Repor<ng, Analy<cs and Gap Analysis
• Heat Map
• Phoenix Competency Gap Analysis
• Organiza<onal Agility Report • Business Resiliency Gap Analysis
Inves$ng in People Development
Inves$ng in people is no longer a nice to do. It is a must do, a strategic impera$ve that is:
– Strategically aligned to business goals – Targeted, high quality, relevant, immediately applicable and accountable to change
Why is investment in the upskilling and development of human capital no longer an op<on but a strategic impera<ve?
– When the consequences of not doing it are compromising your ROI, strategic goals, compe$$ve advantage and organiza$onal agility
– When having skilled employees are the table stakes needed for your organiza$on to stay in play
Phoenix Strategic Performance System Assessment Recommenda$ons
Delivering Human Capital Value – Current people analysis
– Gap analysis and workforce planning
– Targeted and aligned employee development plans
– Targeted and aligned learning and development
– A governance process to ensure accountability and sustainability
Regarding Human Capital Planning
“A Goal Without a Plan Is Just a Wish”
Antoine de Saint-‐Exupery Wishing does not make it so……..so • Set Your Inten;ons Clearly • Visualize the Outcome You Desire with UCer Certainty • Be Brave! • Track Your Progress • Plan, Plan & Plan Some More
Good luck!
Ques$ons?
Joanne Flynn Phoenix Strategic Performance
www.phoenixstrategicperformance.com
Making Human Capital a Strategic Ini;a;ve
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Follow me @PHXStrategy