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Tools of Engagement
Paint 2.0
Technically speaking
ü Channel Management ü Transparency ü Idea4on ü Mobility
91 PERCENT
Americans within arms reach of their mobile phone 24/7 Morgan Stanley
80% of ciAzen-‐contacts are "InformaAon Inquiries"
Back Offices Channels Citizens
Citizens Businesses Channels Front Office Back Office
Is the purpose of transparency to
show what is right or what is
wrong?
Engaging Plans
Numberhood
• Access data for the important local issues in your area
• Visualise and describe more than 80 indicators across 10 themes
• Compare trends and current position against regional and national data
@SidBurgess
@WalkableOKC