Project Management

Professional

Wasim Khalil

Project Manager

EMP ACADEMY

PROJECT COMMUNICATION

MANAGEMENT

Time Management Process

Process Done During

Plan Communication Planning

Manage Communication Executing

Control Communication Monitor and Control

Plan Communication

• How to store, maintain, distribute and retrieve

information, and what will happen to all

project information once the project close.

Plan Communication

Communication occur internally and externally

to the core project team vertically and

horizontally

• Interactive

• Push

• Pull

Communication Method

• Encode

• Transmit

• Decode

• Acknowledge

• Feedback/Response

Communication Model

Communication must be Effective and Efficient

• Effective

Providing information

in the right format

and right time

• Efficient

Provide only the

information needed

Do you do the following?

• Ask people what information need and when.

• Plan how to confirm communication is actually

received and understood.

• Analyze how factors like location, culture,

security, privacy and language will impact the

communication.

Sample of Communication Plan

What needs

to be

communicated

Why Between Whom Responsible

For sending

How When

Project Status

Report

Project

description of

what is

completed,

late and next

activites

PM and CEO PM Email weekly

Is the process of creating, collecting, distributing, storing project information

in according to communication management Plan

Manage Communication

Communication Type

Communication Types When Used

Formal Written Complex Problems, Communication over long

distance, Project Plan, Project Charter , contracts

Formal Verbal Presentation, speeches

Informal written handwritten notes

Informal Verbal Meeting, Conversations

Example for communication type

Situation Communication type

Updating the project management Plan FW

Giving presentation to management FV

Trying to solve a complex issue FW

Informing team about low performance FW

Holding Millstone party IV

Conducting a bidder conference FV

Making a change Control FW

Is the process of monitoring and controlling communication through

the entire project life cycle to ensure the information needs of the

project stakeholder

• Can the Project manager control all communication? No

• Should the project manager try to control communication? Yes

• What percentage of the project manager’s time is spent in

communicating ? 90%

Control Communication