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Five Behaviors of TeamsDysfunction to Cohesion
Created by Pat Lencioni
Presented by Jim Alstott
© Jim Alstott 2016
Will Andrew Luck ever make the
Super Bowl?
© Jim Alstott 2016
GoalAs a result of participating, you will be able to influence your teams toward being more cohesive, productive, and fun.
© Jim Alstott 2016
A Look at TeamsMany aspects of building teamsFocus varies on getting:
Top performers Right PeopleSmart People Right ProcessesVision
Pat Lencioni looks at Values
A Look at Us
• Teams consist of people• People’s personalities are
different• Differences define team culture• Knowing this builds cohesive
teams• DiSC is one way to view
personalities
Which one are you?
Dominance Influence
SteadinessConscientiousness
Get it Done Get it Together
Get AlongGet it Right
What? Who?
How?Why?
Which One are You?
Five Behaviors of TeamsDysfunction to Cohesion
© Jim Alstott 2016
Amazon Best Sellers Rank:
#1 in Books > Business & Money > Management & Leadership > Management Science
#1 in Books > Business & Money > Human Resources > Human Resources & Personnel Management
#1 in Books > Textbooks > Business & Finance > Management
© Jim Alstott 2016
“Not finance. Not strategy. Not technology. It is teamwork that remains the ultimate competitive advantage, both because it is so powerful and so rare.”
Patrick Lencioni
© Jim Alstott 2016
The Five Behaviors of a Cohesive Team™ Framework
Predictive
Types of TrustVulnerability based
© Jim Alstott 2016
Characteristics of a Dysfunctional Team
Unhealthy competition
Lack of TrustFinger-pointing
Pessimism Few Opportunities to LearnPoor Results!
© Jim Alstott 2016
Characteristics of a Cohesive Team
Trust Goal-Focused
Learning Environment
Results!
Healthy Conflict Transparency
© Jim Alstott 2016
When team members are genuinely transparent and honest with one another, they are able to build vulnerability-based trust.
TRUSTThe Foundation
© Jim Alstott 2016
The Five Behaviors of a Cohesive Team™ Framework
Conflict ContinuumArtificial Harmony
Mean-SpiritedAttacks
© Jim Alstott 2016
When there is trust, team members are able to engage in unfiltered, constructive debate of ideas.
CONFLICTThe Healthy Kind
© Jim Alstott 2016
Convince or be Convinced
“You go to a meeting and you can disagree all you want, but at the end of that meeting you will commit and walk out of the room on the same page.”
Patrick Lencioni on Intel’s philosophy
© Jim Alstott 2016
When team members are able to offer opinions and debate ideas, they will be more likely to commit to decisions.
COMMITMENT
Not Consensus
© Jim Alstott 2016
Obstacles that Prevent Accountability
It’s not my place to criticize anybody”
Every time I say something, he shuts down.
It’s my manager’s job to do that. Not mine!
I can’t be bothered with that! I have my own stuff to worry about.
© Jim Alstott 2016
When everyone is committed to a clear plan of action, they will be more willing to hold one another accountable
ACCOUNTABILITYPeer-to-Peer
© Jim Alstott 2016
Teams That Focus on Collective Results
Minimize individualistic behaviors
Members willingly sacrifice for the team
Bothered by losses to competitorsCelebrate Success!
Members point out each other’s contributions
© Jim Alstott 2016
For a team to excel, all members must be willing to put the team’s goals ahead of any individual goals.
RESULTSCollective
© Jim Alstott 2016
Team Assessment
© Jim Alstott 2016
Thank You
© Jim Alstott 2016