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Albers Communications Group's Director of New Media Gina Pappas outlines the four-step PR planning process businesses should utilize when setting goals for the communication strategies in 2014. www.alberscommunications.com
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TO ACCESS THE AUDIO FOR TODAY’S EVENT, DIAL 1-866-740-1260 AND ENTER CODE 2925553#
PR Planning for a New Year
About Albers Communications Group
• Full-service PR, social media and marketing communications agency
• Specialize in integrated strategies• Represent clients in all 50 states and Canada• Create national and local market exposure
Today’s Presenter
• Gina Pappas, Director of New Media• [email protected] • @GinaPappas
Today’s Topics
• The Importance of Planning• Four-Step Planning Process• Case Study• Interactive Work Session• Questions and Discussion
Goals for Today’s Webinar
• Help you better understand the fundamentals of PR planning
• Illustrate the systematic process of PR planning • Provide an opportunity for you to start your own
planning process• Inspire you to make your communications strategy a
bigger priority
The Importance of Planning
• Having a plan allows you to • Prioritize your communications goals
• Budget for the strategies you develop
• Stay on schedule
• Measure your progress
The Four-Step Process
Put a process behind your strategies to help drive business
Evaluation
Implementation
Planning
Research
Identify Problems You’re Facing
• What business issues are you trying to overcome?• StrategicHealthSolutions, LLC
• Recruitment and brand recognition
• Develop a plan that will work toward solving your problem
Research
• Determine your communications objectives• What problem are you trying to solve?
• Identify your target audience(s)• Who are you trying to reach?
• Consider primary or secondary research• Build a plan based on the research• Figure out how you will define success
• Measure results every step of the way• Measure the actions you want people to take
Planning
• What is a goal?• A goal is what you hope to accomplish through your strategies
• Elements of a SMART goal• Specific• Measurable• Achievable• Relevant• Time-Framed
• Sample goal:• “By the end of the year, our goal is to increase media impressions
by 15%.”
Case Study: SunCo
• Goals• Increase visibility and brand awareness, especially in targeted
ZIP codes• Increase sales among current clients• Earn new clients through an integrated offline and online approach• Engage clients in the digital space
Planning
Implementation
• What is a strategy?• A strategy is the way in which you hope to accomplish your goal
• Sample strategy• Create regular touch points with my target audiences
• What are tactics?• Tactics are the vehicles you use to achieve your strategies
• Sample tactic• Distribute an email newsletter every month that highlights your services
Planning for SunCo Grounds Management
Establish credibility through targeted earned media exposure
Cross-sell services by educating clients
Revamp online presence to support organic SEO
Become experts in topics relevant to the industry
vz
GOALSIncrease Brand Awareness
Increase Sales Among Current Clients
Earn New Clients
Engage in the Digital Space
Implementation for SunCo Grounds Management
Establish credibility through targeted earned media exposure
- Promote seasonal topics- Share relevant “spot” news- Comment on industry trends- Provide an expert opinion
Cross-sell services by educating clients
- Showcase your services on the website
- Establish a regular touch point through email marketing
- Proactively provide relevant content via social media
- Enhance SEO continuously
Drive more people to SunCo’s digital properties
- Audit website for key search words- Insert search-friendly content in
relevant ways- Establish a video platform- Build online buzz through social media
Become experts in topics relevant to the industry
- Leverage the seasonality of your business
- Be available for “spot news” opportunities
- Create videos that showcase your range of expertise
vz
GOALSIncrease Brand Awareness
Increase Sales Among Current Clients
Earn New Clients
Engage in the Digital Space
Implementation
Evaluation
Outcomes for SunCo Grounds Management
Evaluation
• Potential measurements include: • Consistency of message • Number of media impressions created • Share of voice vs. competition • Event attendance• Social media engagement • Website traffic/analytics • Email metrics • Video views
QUESTIONS & DISCUSSION
@alberscg
/AlbersCommunicationsGroup
www.alberscommunications.com