18
Agenda Online Presence Management and Local Listings www.dacgroup.com

Presence Management for Restaurants and Food Related Entities

Embed Size (px)

DESCRIPTION

We help restaurants and food-related chains appear comprehensively and accurately for local and relevant online searches on all devices such as mobile phones, tablets,desktops and GPS units, ensuring your customers and prospects have a flawless user experience until they enter your doors.

Citation preview

Page 1: Presence Management for Restaurants and Food Related Entities

Agenda

Online Presence Management and

Local Listings

www.dacgroup.com

Page 2: Presence Management for Restaurants and Food Related Entities

Adam is at the playground with his 2 year old daughter…

…when his phone rings. It’s his wife...

“Can you pick up lunch on the way home so we don’t have to cook?”

Page 3: Presence Management for Restaurants and Food Related Entities

…when his phone rings. It’s his wife...

“Can you pick up lunch on the way home so we don’t have to cook?” “Can you pick up

lunch on the way home so we don’t have to cook?”

Adam is at the playground with his 2 year old daughter…

Page 4: Presence Management for Restaurants and Food Related Entities

…when his phone rings. It’s his wife...

“Can you pick up lunch on the way home so we don’t have to cook?” “Can you pick up

lunch on the way home so we don’t have to cook?”

Adam wants to try something new, so he opens up his maps app and searches for “take out” close by…

Adam is at the playground with his 2 year old daughter…

Page 5: Presence Management for Restaurants and Food Related Entities

…when his phone rings. It’s his wife...

“Can you pick up lunch on the way home so we don’t have to cook?” “Can you pick up

lunch on the way home so we don’t have to cook?”

Adam wants to try something new, so he opens up his maps app and searches for “take out” close by…

Adam is at the playground with his 2 year old daughter…

WILL YOU APPEAR?

Page 6: Presence Management for Restaurants and Food Related Entities

From a recent Google Study…

Page 7: Presence Management for Restaurants and Food Related Entities

The challenge…

How do you maintain consistent, accurate information across a regional or national chain of restaurants?

How do you consistently rank high for every location in unbranded local search results on all devices?

Page 8: Presence Management for Restaurants and Food Related Entities

Building the Base: The Maps Channel

Page 9: Presence Management for Restaurants and Food Related Entities

Get your information right…everywhere!

Page 10: Presence Management for Restaurants and Food Related Entities

Local U.S. Search Volume

• Google Technologist Ed Parsons sites that 1 in 3 searches have local intent November, 2012 – Blumenthals.com

• Analysts predict that mobile will overtake PC for local search by 2015 April, 2012 – searchengineland.com via BIA/Kelsey

67%

33%GoogleOther

Over 4 Billion Monthly Local Searches

Page 11: Presence Management for Restaurants and Food Related Entities

Get your information right…everywhere!

Page 12: Presence Management for Restaurants and Food Related Entities

We have been in business for over 40 years and have been a full-service digital marketing solutions agency since 1997

Our heritage is in directional marketing and Yellow Pages advertising which has extended into the digital discipline of Local Listings Management and Presence Management

DAC Group

Page 13: Presence Management for Restaurants and Food Related Entities

Unmatched ability to affect the accuracy and consistency of online listings through direct management of relevant search properties and strong relationships with data aggregators◦ Direct management of properties such as Yelp, Foursquare, CitySearch, etc.

◦ Considered a top level authority by core data providers such as Acxiom, InfoGroup, Neustar/LocalEze and Nokia Navteq

Differentiating Factors

Page 14: Presence Management for Restaurants and Food Related Entities

Most comprehensive reporting platform in the industry for local listings◦ We also have the ability to employ comprehensive reputation review and

management

Ability to clean up stray and duplicate listings◦ These commonly arise as a result of locations opening and closing or through

the acquisition of other businesses

Ability to handle “nested” locations◦ Locations within a location such as in a mall or airport

Differentiating Factors

Page 15: Presence Management for Restaurants and Food Related Entities

No other agency can improve the accuracy, consistency, pervasiveness and rankings of your restaurant listings online like DAC Group

We currently manage over 100,000 listings and our approach is entrusted by top-tier brands such as:

Key Strength

Page 16: Presence Management for Restaurants and Food Related Entities

Case Study

Client: National automotive franchise with 800+ locations & $250M in revenue

Challenge: Unmanaged listings, inconsistent information online, no central direction & poor local presence

Strategy: Client’s annual investment per location was $199. DAC Group applied our full Local Listings Management process

Page 17: Presence Management for Restaurants and Food Related Entities

Case Study

Results:

clicks and direction requests doubled in 6 months (22K 46K)

Incremental sales per location: $72,000

Profit ROI delivered by this local search-based marketing initiative was 70:1

(Industry average for search-based marketing programs is 7:1, so DAC Group delivered 10x industry average results)

Page 18: Presence Management for Restaurants and Food Related Entities

Adam PickerDigital Specialist, DAC Group

[email protected]

Making our clients appear comprehensively and correctly is what DAC Group does best. We have over 100,000 individual listings under management. We patiently and diligently wade through reams of data, eliminating incorrect or out of date information while promoting the rich and relevant content to provide local businesses with a highly accurate and visible presence within this critical channel. We don’t stop there.

We understand that as the channels converge online our efforts must multiply to keep our partners ahead of the curve. SEO, mobile and social all play a part in our local listings management service; from building citations and references to bolster organic rankings in the local channel, through to robust local reputation management programs that focus on user ratings and reviews. We analyze and report on all the key performance indicators through our proprietary DiMITRI™ dashboard, drilling down to understand the performance at the individual location or rolling up to encompass a national or international footprint.