You: Your Name

Your Role and Organisation

(HR / Learning / Talent, Executive Education, or Other?

Introductions

Me: Jon Ingham

Previously: International HR Director at EY (UK, CIS)

Also Executive MBA Lecturer

Co-author with Dave Ulrich of ‘Building Better HR Departments’

Author of The Social Organization

Agenda

What we know (25 minutes)•  What have I missed / misunderstood?

How this changes what we do (40 minutes)•  Supporting different groups

Leading the change (25 minutes)•  Leadership / enabling roles

Neuroscience • Relatedness • Empathic resonance • Mentalising • Harmonising

Eg Social Isolation

CacioppoUK Minister

Behavioural Economics

Dan ArielySocial Contracts

Company Research Eg Reward

Reward Lynn StoutPay for performance promotes selfishness and reduces prosocial behaviour

Changing Nature of Work

CEB

Impact of AI

Tamara Erickson

Death of Deference

Edelman

Teaming – and Networking

Amy Edmondson

Social Capital

Ghoshal

Connections

CCL’s Boundary Spanning Leadership ModelManage Boundaries to build safety and respectIronically, the first step to create collaboration is to clarify boundaries

Connections

Computer Guy

Connections

Rob Cross

Relationships

Amy CuddyWarmth - Competence

Conversations

•  Functions – co-ordination•  Project teams – collaboration•  Communities – cultivation•  Networks – co-operation

Horizontal teams Networks

Functions Communities

Task focus,Extrinsic motivation

Human focus,Intrinsic motivation

Internal orientation, Exploitation of existing resources

Externalorientation, Exploration of new opportunities

© Jon Ingham, 2018

Organisation Design

Horizontal teams:•  Project rooms•  Break-out spaces and

meeting rooms•  Team tables•  Team walls.

Networks:•  Spaces for creativity and

cooperative working•  Opportunities for informal

conversation•  Plentiful white boards

Functions:•  Team spaces (not

necessarily desks)•  Access to quiet and small

group areas•  Informal spaces.

Communities:•  Huddle areas•  Relaxed, comfortable

meeting spaces•  Supporting personal

choice in locations

© Jon Ingham, 2018

Workplace Design

HR Processes

•  Recruiting

Organisation Development

•  World Cafe

Zone 3cSocial

learning

Zones 0 & 1

Zone 3bSocial project management

Zone 3dSocial

innovationZone

3a

Soci

alin

trane

t

Horizontal teams

Networks

Simple groupings Communities

© Jon Ingham, 2018

Technology

Analytics

•  Social / Organisation Network Analysis•  Sociometers•  Neural Synchrony

jon@organization.social

linkedin.com/in/joningham

twitter.com/joningham

+44 7904 185134

organization.social

www.koganpage.com/SocialOrganization