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Table of Contents
1. Why do projects fail?
2. Project managers versus project administrators
3. A real case example
4. Why is project management underestimated?
5. How can we convince people?
6. Conclusions
7. Questions and answers
7/9/2014 Benefits of Project Management 2
Table of Contents
1. Why do projects fail?
2. Project managers versus project administrators
3. A real case example
4. Why is project management underestimated?
5. How can we convince people?
6. Conclusions
7. Questions and answers
7/9/2014 Benefits of Project Management 3
Project Success Rates(Standish Chaos Report 2009)
Challenged: Delivered late
or/and overbudget44%
Failed: Canceled prior to
completion24%
Successful:Delivered on time
and on budget32%
7/9/2014 Benefits of Project Management 4
Why do projects fail?Lack of User Input 12.8%
Incomplete Requirements & Specifications 12.3%
Changing Requirements & Specifications 11.8%
Lack of Executive Support 7.5%
Lack of Resources 6.4%
Unrealistic Expectations 5.9%
Unclear Objectives 5.3%
Unrealistic Time Frames 4.3%
New Technology 3.7%
Technology Incompetence 7.0%
7/9/2014 Benefits of Project Management 5
Project Management Issuesversus Technical Issues
Project management issues 89.3%
Technical issues 10.7%
7/9/2014 Benefits of Project Management 6
Table of Contents
1. Why do projects fail?
2. Project managers versus project administrators
3. A real case example
4. Why is project management underestimated?
5. How can we convince people?
6. Conclusions
7. Questions and answers
7/9/2014 Benefits of Project Management 7
Project Manager’s View(PMBOK standard)
Project Management
Processes
Initiation
Planning
Execution
Monitoring and
Controlling
Closing
7/9/2014 Benefits of Project Management 8
Project Administrator’s View
Project Management
Processes
Initiation
Planning
Execution
Monitoring and
Controlling
Closing
7/9/2014 Benefits of Project Management 9
Which tasks are not done by a projectadministrator?
• Initiation: Analysis of the situation, goal definition, stakeholder management, requirements gathering.
• Planning:Scope definition, team building, resources selection, preparation of Work Breakdown Structure (WBS).
• Executing:Direct execution, manage team, perform quality assurance.
• Control: measureproject variables, identify corrective actions, manage change requests, manage customer expectations.
• Closing:Finalize all activities, share the lessons learned.
7/9/2014 Benefits of Project Management 10
Table of Contents
1. Why do projects fail?
2. Project managers versus project administrators
3. A real case example
4. Why is project management underestimated?
5. How can we convince people?
6. Conclusions
7. Questions and answers
7/9/2014 Benefits of Project Management 11
A real case, the setup
• Creation of a new web site with a content management system (CMS)
• Plan: 300’000 CHF, 3 months
• Team:- Customer representative- Team leader- 4 developers- No project manager (to save on costs)
7/9/2014 Benefits of Project Management 12
A real case, the result
• Partial success: - product delivered- over budget: 500’000 CHF (+200’000 CHF)- late: 5 months (+2 months)- customer and developers frustrated
7/9/2014 Benefits of Project Management 13
A real case, what happened (1)
• Missing analysis of the situation- Technology discontinued
• Incomplete goal definition- new goals were added during development
• Missing stakeholder management- Unexpected team changes- Missing information
• Missing proper requirements gathering- Only high level documentation- Requirements per email- loss of information
7/9/2014 Benefits of Project Management 14
A real case, what happened (2)
• Missing scope definition- Continuous changes- Developer and customer frustrated- Loss in trust
• Missing change management- Disagreements (bug, change or planned?)
• Missing management of customer expectations- The system is too slow
• Missing “lessons learned”- documentation- sharing of experiences
7/9/2014 Benefits of Project Management 15
Table of Contents
1. Why do projects fail?
2. Project managers versus project administrators
3. A real case example
4. Why is project management underestimated?
5. How can we convince people?
6. Conclusions
7. Questions and answers
7/9/2014 Benefits of Project Management 16
Top reasons why Project Management is underestimated
• The project is too small and easy!Don't check only technical complexity. The project situation and the environment can be very complex.
• A project manager is too expensive!A failed project is more expensive.
• Our team leader is a software guru who can take care of the project!Project management requires many soft skills.
• A project manager wastes everybody's time with meetings and documentation!A qualified and experienced project manager reduces the amount of meetings and useless documentation.
• We want to start immediately, we have no time for management!Did you ever hear the joke: Sorry I'm too busy to be efficient?
7/9/2014 Benefits of Project Management 17
Table of Contents
1. Why do projects fail?
2. Project managers versus project administrators
3. A real case example
4. Why is project management underestimated?
5. How can we convince people?
6. Conclusions
7. Questions and answers
7/9/2014 Benefits of Project Management 18
How do we promote Project Management?
• Present the results of the Standish Chaos Report.
• Request that all projects are managed bycertified project managers.
• Show a quick comparison of project costs asshown in the next slide.
7/9/2014 Benefits of Project Management 19
Project cost example
• Plan A: 1 Project manager at 50%, 4 developers 100% for 5 months (1000 CHF per day)
Cost: 100 days*(500 + 4*1000)CHF = 450’000 CHF
• Plan B:4 developers 100% for 5 months. (Risk of 2 months delay)
Cost: 100 days*(4*1000)CHF = 400’000 (no delay)Cost: 140 days*(4*1000)CHF = 560’000 (2 months delay)
7/9/2014 Benefits of Project Management 20
Table of Contents
1. Why do projects fail?
2. Project managers versus project administrators
3. A real case example
4. Why is project management underestimated?
5. How can we convince people?
6. Conclusions
7. Questions and answers
7/9/2014 Benefits of Project Management 21
Conclusions
Advantages of Project Management:
• Reduces costs and risks.
• Makes sure that what is developed is what the customer needs.
• Increases the happiness of customers, developers and users.
7/9/2014 Benefits of Project Management 22
Table of Contents
1. Why do projects fail?
2. Project managers versus project administrators
3. A real case example
4. Why is project management underestimated?
5. How can we convince people?
6. Conclusions
7. Questions and answers
7/9/2014 Benefits of Project Management 23