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chapter 1
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Principles
of
Management
Managers
perform
various Roles !
(Henry Mintzberg)
Roles
1.Inter-personal
2.Informational
3.Decisional
1.Interpersonal Role
Figurehead
Leader
Liasion
Interpersonal Role
Involves developing and maintaining
positive relationship
with others !
2.Informational Role
Monitor
Disseminator
Spokesperson
Informational Role
pertains to receiving and transmitting info
to other org. units.
3.Decisional Role
Entrepreneur
Disturbance Handler
Resource Allocator
Negotiator
Decisional Role
involves making significant decisions
that affect the organization !
Managers
perform
various Functions !
(Peter Drucker)
(Henri Fayol)
Management is a process of carrying
POLCA Functions
to achieve organizational goals
and/or purpose!
So Managers
perform
POLCA Functions !
Good Managers
perform these POLCA functions with
Efficiency and Effectiveness
Efficiency means
The ability to make the best use of available
resources in the process of achieving goals !
Effectiveness means
The ability to choose appropriate goals and
achieve them !