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Whether you have a "one-person shop" or a team of development professionals, achieving the maximum, sustainable results depends upon a clear understanding of what you need to do to get to the next level of support. This webinar will emphasize that there really are ONLY two ways to increase your (and your program's) success: by increasing the number of people who give and by increasing the average level of support. We'll discuss how to be truly successful - and here's a little preview...you must DO BOTH!
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Sponsored by: A Service
Of:
Progressive Annual Fund Strategies / Pushing Your Program to the Next level
Ron & Sue Rescigno
October 30, 2012
Sponsored by: A Service
Of:
Protecting and Preserving the
Institutional Memories of
Nonprofits Since 1993
www.cjwconsulting.com
(866) 598-0430
Sponsored by: A Service
Of:
www.mission.do
Sponsored by: A Service
Of:
Today’s Speakers
Ron & Sue Rescigno President & Vice President
Rescigno's Marketing Connections
Hosting:
Cheri J Weissman, CJW Consulting & Services, Inc. Assisting with chat questions: Jamie Maloney, Nonprofit Webinars
Progressive Annual Fund Strategies: Advancing Your Program
to the Next Level
Ron and Susan Rescigno
The Path to Success
Put simply, there are essentially
TWO ways to increase your success:
• Method #1 – Increase the number of
people giving
• Method #2 – Increase the average level
of support
Here’s the catch: to be as successful as possible, You Must Do Both.
Increase the Number of Donors
Laying the Groundwork for Your Success
• Major Gift Donors
• Leadership Donors
• Repeat Annual Donors
• First-time Annual Donors
Increase the Number of Donors
Ask More People Expand the number in your
solicitation pool
– reunion committees, student
organizations, parent & alumni
groups, volunteers, regional
campaign committees, acquisition
Ask More Often Face-to-face
Social Media
Expand your circle
Friend of a friend
Ask Smarter • Increase response rates by
finding new, unusual,
different ways to engage
your audiences
Remember, the golden rule of fundraising:
If you don’t ask, you won’t get!
Increase the Number of Donors
You must know the magic numbers or
you’ll get nowhere fast!
1,000 = # of prior year donors
600 = # of prior year donors who also have made
a gift in the current year
60% = Renewal rate based upon 600 prior year
donors who gave in current year – out of 1,000.
Industry Standard = 70% - 85% depending on the
non-profit institution
Increase the Number of Donors
Questions You Should Be Asking
•Who is your most cost-
effective donor?
•Who is most likely to
become a long-time
consistent donor?
•Who is most likely to
increase giving?
•Do you have a leadership
donor pool?
Increase the Number of Donors
Relationship to Institution/Organization
What is the donor’s or prospect’s relationship to
you/your organization? Group them accordingly
Establish hierarchy and dual relationships
Special/Different/Out-of-the-Ordinary/Unique Case
for Support – What’s Yours?
Segments require unique messaging
Unique Objective
Segments should have a specific objective based on
their needs or preferences
Types of Donors
Leadership – increased giving/major gift cultivation
Potential Leadership – increase gifts to Leadership Levels
Renewing Donors – increase gifts by 30% or more
Lapsed Donors – re-activate giving; increasing is secondary in
importance
Long Lapsed/Sybunts – Even if there is a decrease, re-activate giving
Special Event/Phonathon/Memorial-only Donors – Convert! Convert!
Convert! to un-restricted annual donors
Employee Donors – Renew and increase gift; good example of
need for unique messaging
Increase the Number of Donors
Increase the Number of Donors
It’s about Segmenting…not Fragmenting If your appeal does not have a unique message or
objective, it’s probably not a good use of your time or the resources you will spend on it!
Appeal Codes We wholeheartedly endorse tracking – as long as the group
you are tracking is large enough to produce meaningful results.
Segmentation vs. Restricted Giving Build rapport/a “case” based on donor interest. This does
not mean you have to restrict gifts. Your messaging needs to be based upon stated interests.
It is critical that you provide MULTIPLE opportunities to give throughout the year
*As long as each preceding effort has been successful, continue to solicit—with direct mail, you should expect that each successive effort will be half of your preceding effort
Suggested opportunities per year:
Leadership: 3-5 Long-lapsed and Non-donors: 1-2
Potential Leadership: 5-8 Second Gift Appeal: 1-2
Renewals: 5-8 Lapsed Donors: 3-5
Increase the Number of Donors
Increase the Number of Donors
Your Case for Support What does the future hold?
Stress the ‘what if’; it’s almost always more powerful than the ‘what was’ or ‘what is’
The Art of the Story The head is a regulator of facts and figures (go easy)
The heart is where giving comes from
Stories that touch the heart, that compel readers to wonder ‘what if?’, are the stories people give to
Special Offer
Peer-to-Peer is Best “ I gave because…now won’t you?”
Increase the Number of Donors
Focus on the Donor – Not your Non-profit Find out what is important to him/her
Impact of Gift – ‘What if’ you didn’t give or never gave? Not what the money will buy; what it will mean!
Vary the Case for Support Different people give for different reasons. It’s your job to find out what these reasons are and speak to them directly
Increase the Number of Donors
Invest in New Donors to Generate a Future
Return
• Find them through
Direct Mail
Renewals
As you move through the course of the
year, the objective changes:
INCREASING
THE GIFT
RENEWING
THE GIFT
You must Increase giving from renewing donors to balance the “loss” from those who do not renew
Increase the Average Gift
Ask For More Increase expectations
Convince people to give more
Ask Smarter
Identify your most
capable and willing donors –Asking the right people to lead the way can pay big dividends
Have a plan of attack: –Ask the right way, at the right time, with the right message, via the right communication channel)
Don’t Be “Math Shy”
Do the math
Numbers tell a story—
get comfortable with them!
The Story Is in the Numbers
Client A 9,305 donors
$114 Average Gift
Increase Average Gift by $10
=$93,050 / 8.7% increase
Client B 6,406 donors
$226 Average Gift
75,000 Names on list
Increase Response Rate by ½
percentage point
=75,000 x .005
=375 new donors x $226
= $84,750 / 5.9% increase
Increase the Average Gift Amount
Prior Year Results
# of Donors Gift Income Average Gift 1,000 $100,000 $100
Renewal Rate # of Donors Average Gift @70% 700 $143
@65% 650 $154
@60% 600 $167
The Average Gift that you must have in order to
earn another $100,000 “gift income” at different
Renewal Rates:
Increase the Average Gift
If you have a leadership society, establish a “Chair” for communication purposes
Sell the benefits that reinforce your case for giving
– Example: on-campus activities, leadership society, leadership emails
Target mid-range donors and ask for a leadership gift ONLY
Treat them like a leadership donor – communications, invitations, etc. that are appropriate
Quality solicitation materials – matching the significance of the gift
Ask for a specific amount
Increase the Average Gift
Solicit current year donors for a
second gift
• Vary the case for support; think
“special appeal”
• Combined annual giving is what
determines giving society levels
Remember: your best donor is a
current donor
Thank You!
Sponsored by: A Service
Of:
Find listings for our current season of webinars and register at:
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