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Presentation by Ms. Dejana Vratnica Radovic, Municipality of Podgorica, Montenegro at the third International Conference e-Society.Mk: Project ‘Millenium’, December 1, 2007, Skopje Macedonia
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Project ‘Millenium’
Third International Conference e-Third International Conference e-Society.mkSociety.mk
November 2007, Skopje, MacedoniaNovember 2007, Skopje, Macedonia
Ms. Dejana VratnicaMs. Dejana VratnicaIT Center of Municipality of Podgorica, IT Center of Municipality of Podgorica,
MontenegroMontenegro
www.e-society.org.mk
1.The e-City of Podgorica - Vision1.The e-City of Podgorica - Vision
2. Strategy and Activities2. Strategy and Activities
3. Current status of Project3. Current status of Project
4. Problems4. Problems
Contents
Introducing the highest ICT solutions in all business processes, and as a leading city, providing the best practice for other local government units among Montenegro and further
Enhance the life quality of people by establishing new public service environmentThus, by 2009, Podgorica will become one of the top IT developed city in Montenegro.
Vision Mission
The e-City of Podgorica - Vision
2. Strategy and activities
Provision of infrastructure
Education
Improving operational
efficiency
Improving transparency
Implementing new public
services
conducted through several phases
conducted through several phases
during three-year period during three-year period
Implementation will be:Implementation will be:
using Microsoft technology using Microsoft technology
3.1 Infrastructure(1/2) A series of
infrastructure development was planned and executed.All local administration offices separated in 9 locations are networkedHigh speed fiber optical network are provided for majority of locationsAll departments are computerized and connected to internet
3.1 Infrastructure(2/2)
Private network
AD
Internet
ISA 2006
DMZ
MS Exchange
3.2 Education
Our staff take e-learning, IT training courses or seminars
IT specialistsIT specialists Microsoft Certified training, Microsoft Certified training, e-learninge-learning
CIO, IT managerCIO, IT manager Seminars, e-learning Seminars, e-learning
StaffStaff IT training, Workshops IT training, Workshops
CreationCreation
Document Management system
DistributionDistribution
StorageStorage
DisposalDisposal
Reference
Operation
Reference
Storage
Networks and databases enable us to start with implementation of Document Management system
Networks and databases enable us to start with implementation of Document Management system
3.3 Business process efficiency(1/2)
3.3 Business process efficiency(2/2)
Data and information sharing using servers
Standardization of administration procedures
Automating business processes
•Reduced workload of manually transferring documents between people.
•Provided easy document sharing and search functions.
•Reduced storage space and cost.
Activities Current status Goal
Achieving paperles
s and efficient business processe
s
Achieving paperles
s and efficient business processe
s
Business processes are being changed…Business processes are being changed…
3.4 Transparency improvement
http://www.podgorica.cg.yu
• Official Web site has been set up
• Public information are disclosed
• Citizen can obtain various information at any time
3.5 New public services
SMS SMS ServiceService
Web PortalWeb PortalCall CenterCall CenterInfo kiosk Info kiosk
Two-way Two-way serviceservice
4. Problems
•Staff’s resistance to new business process
•Shortage in IT specialists
•Delay in the provision of PKI
•Delay in legislation
Message
Strong leadership with clear vision and target
Thank you for your attention!Thank you for your attention!