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DO YOU KNOW
THE STORY !
THE END OF A BATTLE IS NOTHING BUT RUIN
For there are no true victors in war
The results are ………….
DR. William Edwards Deming
• AN AMERICAN ENGINEER, STATISTICIAN, PROFESSOR, AUTHOR, LECTURER, AND MANAGEMENT
CONSULTANT.
1950-1960Japanese post war economic miracle
DR.DEMINGTHE MAN BEHIND THE MIRACLE
“statistical product quality administration”
The seminal speech of Dr.Deming in 1950 at the Hakone convention center Tokyo , Japan.
Best known for his work in japan post WWII with the leaders of Japanese industry .
Advocated quality would reduce expenses while increasing productivity and market share .
System of profound knowledge
Appreciating a system
Understanding variation
Psychology
Epistemology, the theory of knowledge
Deming's famous 14 Points for Management
In his book “OUT OF CRISIS” Deming prescribed 14 points for management and they have become the holy grail of “QUALITY MANAGEMENT”
Constancy of purpose , the philosophy of continual improvement ,cease dependence on inspection to achieve quality ,training on the job, eliminate work standards ,abolishment of merit rating are some of the important points
1984 #5 Deadly diseases
Lack of constancy of purpose
Emphasis on short-term profits
Evaluation by performance, merit rating, or annual review of performance
Mobility of management
Running a company on visible figures alone
Walter A. Shewhart
1927 Deming was introduced to Shewhart in the Bell telephone laboratories.
The originator of the concepts of statistical control of processes and the related technical tool of the control chart.
Shewhart's idea of common and special causes of variation led directly inspired Deming's theory of management.
Deming saw that these ideas could be applied not only to manufacturing processes, but also to the processes by which enterprises are led and managed
Thank you all for being such a great audience