Quarterly telecommunications observatory 2012 12 ENGLISH version
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Autorità per le garanzie nelle comunicazioni Quarterly Telecommunication Markets Observatory (*) - Updated to 31 December 2012 - (*) – Data provided by operators and elaborated by Agcom.
Quarterly telecommunications observatory 2012 12 ENGLISH version
Quarterly Telecommunications Observatory (updated December 31st, 2012)
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1. Autorit per le garanzie nelle comunicazioniQuarterly
Telecommunication Markets Observatory (*)- Updated to 31 December
2012 -(*) Data provided by operators and elaborated by Agcom.
2. IndexFocus - " Top Five" Incumbent - competitive trends1.
Fixed access lines (total)2. Fixed access lines (new entrants)3.
Retail broadband access lines4. Mobile subscribers customer base
(excl. mvno)5. Mobile subscribers by customer/contract type (excl.
Mvno)6. Mobile broadband7. Mobile virtual operators (MVNO)8. Mobile
telephony: number portability
3. Focus - " Top Five" Incumbent - competitive
trends0,010,020,030,040,050,060,070,0DeutscheTelekomTelefonica
FranceTelecomTelecomItaliaBritishTelecom48,056,046,266,923,744,747,941,452,431,42006
1H12-3,3 - 8,1 -4,8 -14,5
+7,7010203040506070DeutscheTelekomTelefonica
FranceTelecomTelecomItaliaBritishTelecom476758645948555248392006
2011+1 -12 -6 -16 -20Source : Digital Agenda scoreboard,
http://scoreboard.lod2.eu/index.php?page=exportSource: Ofcom,
International Communications Market Report 2012, pag.
248FixedbroadbandlinesMarket shares(%)Fixed voicecall volumesMarket
shares(%) During 2006-1H2012 the difference between themarket
shares of the major European incumbents inthe broadband access tend
to shrink. Telecom Italy is the operator with the highest declinein
market share (-14.5%), followed by Telefonica (-8,1) and France
Telecom -4,8). British Telecom increased by 7.7 pp. Between 2006
and 2011, with the British Telecomexception, Telecom Italia is the
incumbent with thebiggest decrease in the fixed network voice
trafficmarket share (-16%). Telecom Italy market share (48%) is
aligned with DT(up 1%), while is lower than France Telecom (52%)and
Telefonica (55%) shares.
4. 8,0010,0012,0014,0016,0018,0020,0022,0024,004Q10 1Q11 2Q11
3Q11 4Q11 1Q12 2Q12 3Q12 4Q1215,38 15,17 14,99 14,86 14,68 14,48
14,30 14,16 14,007,09 7,28 7,35 7,31 7,42 7,50 7,53 7,51
7,66Telecom Italia fixed access lines OLO access
lines21,6622,4722,10TelecomItalia; 66,4Wind;
13,2Fastweb;7,3VodafoneItalia; 9,7BT Italia; 0,4Tiscali; 1,8Others;
1,21. Fixed access lines (total) (1) (2) 4Q20124Q2011(1) Starting
from present update, fixed network include WiMax lines. Data serie
is in homegenous, consequently the market shares shown are not
entirely consistent with previous updates.(2) Including Telecom
Italia physical access, full unbundling (voice and data), Dsl
Naked, WLR, Wimax and fiber lines.Lines[mln] Compared with December
2011, direct fixed access lines decreased by about450 thousands,
with a slight acceleration compared to the decrease observedin 2011
(-360 thousand accesses). In the last twelve months, Telecom
Italias market share further decreased by1.8% to 64,6%. The market
position of Vodafone Group is stable on annual basis with a
slightincrease (+0,2%) compared to last September. Wind has
consolidated its market share on a yearly basis (+0.3% with a
slightdecline (-0.1%) compared to September. Fastweb increases
market share both on annual (+1,0%) and quarterly(+0,4%)
basis.Source: Agcom evaluation on data provided by
operatorsTelecomItalia; 64,6Wind; 13,5Fastweb;8,3VodafoneItalia;
9,7BT Italia; 0,3Tiscali; 1,8Others; 1,7
5.
Wind39,4%BTItalia1,1%Fastweb21,9%Vodafone28,9%Tiscali5,2%Others3,5%Wind38,3%BTItalia1,0%Fastweb23,6%Vodafone27,3%Tiscali5,1%Others4,7%0,001,002,003,004,005,006,007,008,004Q10
1Q11 2Q11 3Q11 4Q11 1Q12 2Q12 3Q12 4Q120,95 1,01 1,02 0,98 0,96
0,93 0,87 0,83 0,804,78 4,89 4,94 4,92 5,02 5,09 5,15 5,18 5,260,04
0,05 0,06 0,07 0,09 0,11 0,14 0,17 0,191,04 1,05 1,05 1,06 1,09
1,08 1,08 1,06 1,110,28 0,28 0,29 0,270,28 0,28 0,28
0,280,29Wholesale Line Rental Unbundling (voice, voice + data) (1)
WiMax Nakeddsl Fiber7,09 7,42 7,652. Fixed access lines (new
entrants) 4Q20124Q2011Lines[mln](1) Including virtual LLU.Source:
Agcom evaluation on data provided by operators On an annual basis
accesses grew by about 230 thousand accesses (340,000 in2011).
Given the growth of the lines Full Ull (1) (+240 thousand on annual
basis) wasoffset by a decline in WLR access by some 160 thousand
lines. On a quarterlybasis, the overall growth of approximately 140
thousand lines. In direct accesses distribution by operator, Wind
positioned in first place (38,3%), isin decline compared both to
last December (-1.1%) and to September (-1,0%). Grows, both on an
annual and quarterly basis, the weight of Fastweb
(respectively+1,7% and + 0,8%). Decrease, in both cases, of
Vodafone market share (correspondingly -1.5% and-0.1%). The growth
of WiMax lines, representing with an increase of 110
thousandaccesses - just under half of the total OLO line increase
on an annual basis, is thebasis of the increase in weight of "other
actors" (+1, 2% on an annual basis). Linkem represents over 50% of
the specific segment, which at y.e. exceed, overall,190 thousands
subs. (2).(2) Including Aria, Linkem, Mandarin e WaveMax
6. 8,009,0010,0011,0012,0013,0014,004Q10 1Q11 2Q11 3Q11 4Q11
1Q12 2Q12 3Q12 4Q1212,77 12,96 13,01 13,04 13,13 13,16 13,15 13,14
13,170,33 0,35 0,37 0,37 0,38 0,41 0,44 0,47 0,51DSL Other
technologies13,1013,51 13,683. Retail broadband access lines
4Q20124Q2011Lines[mln] YoY, broadband lines growth was about +160
thousands. Compared withSeptember, the customer base increased by
some 60 thousands lines (1). Telecom Italias market share (51.4%)
falls (-1.5% compared with the lastyear) to the benefit of Fastweb
(+1,1%) and the smaller companies,represented largerly by WiMax
operators (+0,7%). Compared with December 2011, Vodafone has
experienced a slightsubscribers and market share reduction (-65
thousands and -0,6%,respectively). Avg. download speed increased:
in the last year, lines with nominal speedequal to or greater than
2 Mbit/s increased from 86,5% to 88,5%.(1) Starting to the present
Observatory update, data including also WiMax accesses. Data serie
is in homogeneous termsSource: Agcom evaluation on data provided by
operatorsTelecomItalia52,9%Wind15,9%Fastweb11,8%Tiscali3,7%VodafoneItalia12,5%Others3,2%TelecomItalia51,4%Wind16,3%Fastweb12,9%Tiscali3,6%VodafoneItalia11,9%Others3,9%
7. TelecomItalia34,9%Vodafone32,4%Wind22,7%3
Italia10,0%80,082,084,086,088,090,092,04Q10 1Q11 2Q11 3Q11 4Q11
1Q12 2Q12 3Q12 4Q1290,60 90,89 91,13 91,60 92,39 92,60 92,35 92,56
92,784Q20124Q2011Lines[mln]4. Mobile subscribers customer base
(excl. Mvno, see page 9)Source: Agcom evaluation on data provided
by operators YoY, the customer base has increased of 400 thousands
and of some 200thousands from last september. In 2012, the number
of residential lines decreased (-307 thousands), balanced bya
growth of business lines (about +700 thousands). In the mean time,
the number of prepaid lines decreased of 1,55 million, while
thenumber of postpaid lines increased of about 2 million, showing
that the expansionof postpaid customer base continues (see the
following slide). YoY, Telecom Italias and Vodafones market shares
decreased by 0,2 and 0,7%,H3Gs and Winds market shares grow up
(+0.3% and +0,7%, respectively). Voice traffic (more than 137
billion minutes in 2012) increased by 3,8%. SMS sent(more than 96
billion) increased by some
7,5%.TelecomItalia34,7%Vodafone31,7%Wind23,4%3 Italia10,3%
8.
TI32,7%Vod32,1%Wind26,9%"3"8,4%TI43,0%Vod29,9%Wind8,8%"3"18,3%TI59,2%Vod28,2%Wind5,8%"3"6,8%TI30,9%Vod32,2%Wind26,1%"3"10,8%0,0020,0040,0060,0080,004Q104Q114Q1214,29
15,96 17,9576,32 76,43 74,84Postpaidlines
Prepaidlines0,0020,0040,0060,0080,004Q104Q114Q1210,9211,7112,4179,69
80,68 80,38Business lines Residential lines5. Mobile subscribers by
customer/contract type (excl.
Mvno)ResidentialLines[mln]BusinessPrepaid PostpaidMarket share by
contracts 4Q2012 (%)Market share by customers 4Q2012 (%)Customer
type Contract typeContract type 80, 6% of active lines about the
"prepaid (82,7%, in December 2011). In two years, mainly due to
growth of smartphones and tablets, postpaid lines grew by
3,7millions and, correspondingly, the "prepaid" declined slightly
less than 1,5 million lines. In the prepaid market Telecom Italy
and Vodafone are both just under 33% while Wind isclose to 27%, an
increase of about 1% compared to 2011. In the "postpaid" segment
Telecom Italy has confirmed market leader with 43%, but wasdown by
2.4%, compared to December 2011 and by 5% vs end of 2010.Source:
Agcom evaluation on data provided by
operators(31,5)(32,9)(25,2)(10,4)
(7,2)(5,9)(28,9)(58,0)(32,7)(32,6)(25,8)(8,9)(45,4)(15,0)(31,6)(8,1)(the
corresponding values for December 2011 are shown in
brackets)Customer type The business customers (12,4 million in
December) grew by about 700,000 lines on annualbasis, while at the
same time the residential segment (80,4 million of sim at year
end)declined by about 300,000 lines. The business customers weight
increased by 0.7% (from 12,7 to 13,4% of the totalcustomer base).
The first operator in the residential segment is Vodafone with
32.2% (32.9% in 2011),followed by Telecom and Wind. Telecom Italy,
with 59.2% (58.0 in 2011), is widely leader in business
segment.
9. 010.00020.00030.00040.00050.00060.0004Q11 4Q12192.254
251.202+30,7%6. Mobile broadband (1)Sim data traffic (*1000)
Connect card (internet key) (*1000)Data traffic from the b.y.
(terabyte) In December, SIMs with broadband data traffic exceeded
31,5millions (+17% compared with Dec. 2011). The dedicated "connect
card" (the keys) reached about 8,6millions (+27,5% compared with
end 2011). YoY, data traffic has grown by 30.7%.(1) As a result of
a change in the methodologies used in data management by operators,
the values are not consistent with the corresponding data in
previous Observatory updates . Starting from present update, data
included alsoMvno mobile
broadband,.05.00010.00015.00020.00025.00030.00035.0004Q11
4Q1226.97831.557+17,0%01.0002.0003.0004.0005.0006.0007.0008.0009.0004Q11
4Q126.7398.590+27,5%
10. 1,001,502,002,503,003,504,004Q10 1Q11 2Q11 3Q11 4Q11 1Q12
2Q12 3Q12 4Q123,06 3,26 3,46 3,62 3,653,95 4,31 4,40 4,507. Mobile
virtual operators (MVNO)Lines[*000]4Q20124Q2011 The growth of MVNO
subscribers continues (+850 thousands in2012), total lines reached
4,5 millions (about 4.6% of the totalcustomer base). Poste Mobiles
market share is about 55% due to the integration ofmobile and
postal services. It is worth noting Noverca performance,its
customer base increased, during 2012, from 20 thousand to
130thousands subscribers. YoY, voice traffic and SMSs sent has
increased by about 29% and60%,
respectively.PosteMobile55,7%Fastweb14,8%Coop
Italia7,7%DailyTelecom6,4%ErgMobile6,9%Others8,5%PosteMobile55,3%Fastweb15,0%Coop
Italia7,2%DailyTelecom5,0%ErgMobile7,1%Others10,4%(1) Starting from
the present update, are included also Bip Mobile and Green ICN
data
11. 0,05,010,015,020,025,030,035,040,045,050,04T10 1T11 2T11
3T11 4T11 1T12 2T12 3T12 4T1228,8 30,9 32,8 34,7 37,1 39,643,1
46,249,98. Mobile telephony: number portability4Q12 - Lines as
donor (in the quarter)Lines[mln] In 3Q2012, the number of ported
mobile lines reached, cumulatively, some 50millions. Mobile virtual
operators were able to gain more than 1.3m net adds in the numberof
lines, a slight decrease compared to September On annual basis, the
net balance donating-recipient" is negative for Telecom Italy(-490
thousand sim) and Vodafone (-420 thousand) and is positive for Wind
(+185thousand), MVNOs (+278 thousand) but especially for H3G (+446
thousand) Correspondingly, on a quarterly basis the indicator
improves only for Telecom Italy(from -353 to -118 thousand). H3G
and Wind maintain, albeit reduced, a positivebalance. Vodafone
worsens its position (already negative in September) while forthe
first time the value is negative also for mvno.4Q12 - Lines as
recipient (in the
quarter)H3G7,6%TelecomItalia29,1%Vodafone31,8%Wind25,8%Mvno5,8%H3G12,3%TelecomItalia25,8%Vodafone29,3%Wind28,1%Mvno4,5%