Rapid Organizational Improvement (ROI): Instantly Xray Every For-Profit and Non-Profit Organization

World’sFirstSo-wareforIdealCommunityPainSolving&Design(CPSD)“EliminatePain.AccelerateLearning.”[email protected]&@rodKuhnKing

Thereare

MillionsofOrganizaConsonthePlanet.

Yet,theBusinessModelofEveryOrganizaBon

BelongstoOneofTwoCategories:

*PipeBusinessModel

*PlaEormBusinessModel


InSimpleTerms,aBusinessModelDescribesHowanOrganizaConWorkstoCreate,Deliver,andExchangeValue.

InSomeWays,aBusinessModelisaToolorSystemforViablyEliminaCngthePainofStakeholdersEspeciallyCustomers.

InOtherWords,

ForEveryPainofStakeholders(Customers),ThereareTwoMainTypesofBusinessSystemsorModelsforEliminaBngThatPain


BUSINESSMODELCLASSIFICATIONSYSTEM

(Taxonomy)

PLATFORMBusinessModel

PIPEBusinessModel

2-SIDEDMARKET/ConversaBon

(JobToGetDone)

MULTI-SIDEDMARKET/ConversaBon

(JobToGetDone)


(JobToGetDone)

Pipe DiamondValley

InstantBusinessModelVisualizaConRapidlyVisualize,Understand,Classify,Analyze,andDesign(VUCAD)BusinessModelConversaUons


u  Banksu  Newspaperu  Directoryu  TVu  Radio

u  LemonadeStandu  Encyc.Britannicau  Tradi=onalTaxiu  Tradi=onalHotelu  iPodu  Tradi=onalNike

Pain/Delight(-/+):….....

u  ShoppingMallu  Wikipediau  Uberu  Airbnbu  iPhoneu  Nike+Accelerator

BUSINESSMODELCLASSIFICATIONSYSTEM

(Taxonomy)

PLATFORMBusinessModel

PIPEBusinessModel


(JobToGetDone)

MULTI-SIDEDMARKET/ConversaBon

(JobToGetDone)


(JobToGetDone)

LINEARMODELq  1-SidedConversaUonq  OneMarketq  OneCustomer

Segment(Products)q  OneValueCreatorq  EconomiesofScale

NON-LINEARMODELq  2/3-SidedConversaUonq  Two/MulU-Marketsq  Two/MulU-Customer

Segments(Products)q  One/Two/MulU-ValueCreatorsq  NetworkEffects;API

Pipe DiamondValley

u  ShoppingMallu  Wikipediau  Uberu  Airbnbu  iPhoneu  Nike+Accelerator



u  Banksu  Newspaperu  Directoryu  TVu  Radio

u  LemonadeStandu  Encyc.Britannicau  Tradi=onalTaxiu  Tradi=onalHotelu  iPodu  Tradi=onalNike


However,

ThereisCurrentlyNoSimpleandStandardMethodforRapidlyVisualizingorSketchingEveryBusinessModelonthePlanet.


BusinessModelCanvas

LeanCanvas


9BuildingBlocks(Topics)

9BuildingBlocks(Topics)

ComplexandUme-consumingtolearnaswellasmaster

BUT,Whatif…

ThereWasaSimpleandVisualUniversalLanguageforInstantlyVisualizingandDocumenUngAnyBusinessModel?

C.O.P.S.DiamondASimpleNotaBonSystemforInstantlyVisualizingandDocumenBngEveryBusinessModelonthePlanet

AnInvenBonbyRodKing,PhD

O:OtherParCes

S:Suppliers C:Customers

C.O.P.S.DiamondforInstantlyIllustraCngHowEveryOrganizaCon(PipeorPlaEorm)Worksq  Future(ToDo) q  Present(Doing) q  Past(Done)


P:ProviderPipe/PlaEorm(Resources;P:Processes;Values);Cost;Benefit

C.O.P.S.Diamond(Pipe/PlaYormBusinessModel)

O:OtherParCes







O:OtherParCes


JobToGetDone(JTGD)/Mission:..............................................






O:OtherParCes






WHERE(Context/Environment):.................................................................................................



O:OtherParCes









O:OtherParCes









=BusinessModelStrip(“PipeBusinessModel”)

O:OtherParCes










u  LemonadeStandu  Encyc.Britannicau  Tradi=onalTaxiu  Tradi=onalMotel/Hotelu  iPodu  Tradi=onalNike

O:OtherParCes









O:Output(Offer:Product/Service)



O:OtherParCes










Channels/RelaUonships



O:OtherParCes










Feedback/Exchange(ExperienceorImpact:+/-)




O:OtherParCes











O:OtherParCes










u  Banksu  Broker/Realtoru  Newspaperu  Directoryu  TVu  Radio

O:OtherParCes










u  Hospitalu  Wikipediau  Uberu  Airbnbu  iPhoneu  Nike+Accelerator

O:OtherParCes










u  Hospitalu  Wikipediau  Uberu  Airbnbu  iPhoneu  Nike+Accelerator

O:OtherParCes







CategoriesofInputs&Outputs(Resources)“P.I.G.S.”UnitsofExchange&ConversaBonP:Product(Intermediate/Final)I:InformaBon(Data;Energy)G:Goods(RawMaterial)S:Service




C.O.P.S.DiamondofaNon-ProfitOrganizaCon

Donors/Sponsors

Partners BeneficiarySegment(s)

SHAREDVALUEMAP(MulB-sidedBusinessModel;PlaYorm;Ecosystem)ofEveryNon-ProfitOrganizaConq  Future(ToDo) q  Present(Doing) q  Past(Done)


Non-ProfitOrg.PlaEorm(Resources;P:

Processes;Values);Cost;Benefit

SHAREDVALUEMAP(“COPSDiamond”orPlaYormBusinessModel)


Donors/Sponsors










Donors/Sponsors











Donors/Sponsors











Donors/Sponsors











Donors/Sponsors











Donors/Sponsors










=PipeBusinessModel


Donors/Sponsors








O:Output(Program:Product/Service)





=PipeBusinessModel


Donors/Sponsors








O:Output(Program:Product/Service)DonaUons($;Non-$)

I:Input




DonorValueProposiUon(Mission)



=PipeBusinessModel


LegendorNotaBonSystemforC.O.P.S.Diamond(SharedValueMap)

UsingtheC.O.P.S.DiamondtoRapidlyVisualizeandDocumentEveryBusinessModelorOrg.q EachedgeorboxofaC.O.P.S.DiamondrepresentsastakeholderorWHO.

q EachlineintheC.O.P.S.Diamondisdescribedasa“businessmodelstrip”thatefficientlyillustratesapipe,linear,orone-sidedbusinessmodelwherevalueiscreated,delivered,and/orexchanged.Conceptually,thebusinessmodelstripisa‘supplychain.’

q  There’saValueCreatoratoneendandaValueRecipientattheotherendofthestrip.

q  Each“businessmodelstrip”canbeexpandedusingabusinessmodelblockvisualizaBontoolsuchasTotalHappinessCanvas,BusinessModelCanvas,orLeanCanvas.

q Eachbusinessmodelstripcontainstwo“outwardpoinCng”or“divergent”arrows.

q Anarrowrepresentsinput,output,orfeedback,thatis,P.I.G.S.:Product;InformaBon;Goods;Service.


C:Customer

O:OtherParBes

P:Provider

S:Supplier

EveryNon-ProfitOrganizaConIs

APlaEorm(2/3-SidedMarket:

ExchangeFacilitator;Matchmaker)

ExampleANon-ProfitOrganizaBoninSierraLeone


SharedValueMapofGminq  Future(ToDo) ü  Present(Doing) q  Past(Done)


q  YoungInnovators/Leaders(SchoolChildren)

q  Schoolsq  CommuniUes






JobToGetDone(JTGD)/Mission:“GlobalMinimumfostersageneraUonofyounginnovatorsandleadersinAfricawhotacklechallengesaffecUngtheircommuniUesthroughcriUcalthinkingandhands-onlearning.”






JobToGetDone(JTGD)/Mission:“GlobalMinimumfostersageneraUonofyounginnovatorsandleadersinAfricawhotacklechallengesaffecUngtheircommuniUesthroughcriUcalthinkingandhands-onlearning.”WHERE(Context/Environment):SierraLeone;Kenya;SouthAfrica

Donors/Sponsors

BeneficiarySegment(s)









Partners(Community/Placement)

www.gmin.org



Donors/Sponsors











www.gmin.org



q  HackatHome


Donors/Sponsors






I:Input









www.gmin.org



q  HackatHome

Donors/Sponsors






I:Input










q  HackatHome

q  ClintonGlobalIniUaUveq  SegalFamilyFoundaUonq  RockefellerFoundaUonq  Autodeskq  TheLemelsonFoundaUonq  TheAllFoundaUonq  InternaUonalDev.InnovaUonNetworkq  iHubq  EdtechEuropeq  CaptainPlanetFoundaUonq  Chilbitronics

www.gmin.org


Donors/Sponsors






O:Output(Program:Tools/Service)

q  HackatHome


q  Schoolsq  CommuniUesDonorValueProposiUon

(Mission)

DonaUons($;Non-$)

q  ClintonGlobalIniUaUveq  SegalFamilyFoundaUonq  RockefellerFoundaUonq  Autodeskq  TheLemelsonFoundaUonq  TheAllFoundaUonq  InternaUonalDev.InnovaUonNetworkq  iHubq  EdtechEuropeq  CaptainPlanetFoundaUonq  Chilbitronics



I:Input



www.gmin.org



AppendixExpandingorBlockDiagrammingaBusinessModelStrip

CommunityHappinessCanvas

=BusinessModelStrip

Theme(+/0/-)

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34


CommunityHappinessCanvas(CHC)…forEliminaBng[Pain]RapidlyRemoveObstaclestoAchievingGoals,Dreams,andVisions

TOTALDESIGNTHINKING(TDT)PLATFORMTHEMEforHandMapping CommunityHappinessCanvas:Topics

(Pain-Plan-Do-Review(PPDR)Cycle;Ecosystem)

PAINSOLVINGQUESTION(PSQ)1.PAIN(P)2.PLAN(P)3.DO(D)4.REVIEW(R)

PAINSOLVINGQUESTION(PSQ):HowMightWeEliminatePain(HMWEP)of“X”?1.PAIN(Collect;Empathize;Define)1.1Problem/Challenge/Pain1.2Customers/Stakeholders1.3OtherSoluCons2.PLAN(ToDo:Ideas;Ideate)2.1ProposedSoluBon2.2PlanofAcBon2.3Resources3.DO(Doing:Build/Prototype;Measure;Test)4.REVIEW(Done:Learn;InnovaBonAccounBng)4.1Budget:COST(STRUCTURE)4.2MoBvaBon:BENEFITS–REVENUE(STREAMS)

WHO

WHY

HO

W

WHA

T

Theme(+/0/-)

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34


Gmin’sBeneficiaryHappinessCanvas(BHC)…forEliminaBng[Pain]RapidlyRemoveObstaclestoAchievingGoals,Dreams,andVisions

TOTALDESIGNTHINKING(TDT)PLATFORMTHEMEforHandMapping BENEFICIARYHappinessCanvas:Topics



PAINSOLVINGQUESTION(PSQ):HowMightWeEliminatePain(HMWEP)of“Beneficiaries”?1.PAIN(Collect;Empathize;Define)1.1Problem/Challenge/Pain1.2Customers/Stakeholders1.3OtherSoluCons2.PLAN(ToDo:Ideas;Ideate)2.1ProposedSoluBon2.2PlanofAcBon2.3Resources3.DO(Doing:Build/Prototype;Measure;Test)4.REVIEW(Done:Learn;InnovaBonAccounBng)4.1Budget:COST(STRUCTURE)4.2MoBvaBon:BENEFITS–REVENUE(STREAMS)

WHO

WHY

HO

W

WHA

T

Theme(+/0/-)

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34


Gmin’sDonorHappinessCanvas(DHC)…forEliminaBng[Pain]RapidlyRemoveObstaclestoAchievingGoals,Dreams,andVisions

TOTALDESIGNTHINKING(TDT)PLATFORMTHEMEforHandMapping DONORHappinessCanvas:Topics



PAINSOLVINGQUESTION(PSQ):HowMightWeEliminatePain(HMWEP)of“Donors”?1.PAIN(Collect;Empathize;Define)1.1Problem/Challenge/Pain1.2Customers/Stakeholders1.3OtherSoluCons2.PLAN(ToDo:Ideas;Ideate)2.1ProposedSoluBon2.2PlanofAcBon2.3Resources3.DO(Doing:Build/Prototype;Measure;Test)4.REVIEW(Done:Learn;InnovaBonAccounBng)4.1Budget:COST(STRUCTURE)4.2MoBvaBon:BENEFITS–REVENUE(STREAMS)

WHO

WHY

HO

W

WHA

T

Theme(+/0/-)

12

34


Gmin’sPartnerHappinessCanvas(PHC)…forEliminaBng[Pain]RapidlyRemoveObstaclestoAchievingGoals,Dreams,andVisions

TOTALDESIGNTHINKING(TDT)PLATFORMTHEMEforHandMapping PARTNERHappinessCanvas:Topics



PAINSOLVINGQUESTION(PSQ):HowMightWeEliminatePain(HMWEP)of“Partners”?1.PAIN(Collect;Empathize;Define)1.1Problem/Challenge/Pain1.2Customers/Stakeholders1.3OtherSoluCons2.PLAN(ToDo:Ideas;Ideate)2.1ProposedSoluBon2.2PlanofAcBon2.3Resources3.DO(Doing:Build/Prototype;Measure;Test)4.REVIEW(Done:Learn;InnovaBonAccounBng)4.1Budget:COST(STRUCTURE)4.2MoBvaBon:BENEFITS–REVENUE(STREAMS)

WHO

WHY

HO

W

WHA

T

ToRapidlyAchieveYourGoals,Dreams,andVisionsUnderCondi=onsofGreatUncertainty,UsetheCOMMUNITYHappinessCanvas

ForConsulBng,Coaching,Seminars,andWorkshopTrainingonUsingtheTooloftheCOMMUNITYHappinessCanvas,

Contact…

Dr.RodKingInventorofTotal(Plagorm)DesignThinking&TotalHappinessCanvas

[email protected]

Twiper:@rodkuhnking