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www.thetcmgroup.com © 2016
Welcome to the Resolution RӘVOLUTION
18th February 2016David Liddle, Chief Executive of The TCM Group
#ResolutionRedefined
www.thetcmgroup.com © 2016
Noun
A forcible overthrow of a government or social order, in favour of a new system.
A dramatic and wide-reaching change in conditions, attitudes, or operation
Revolution[rev-uh-loo-shuh n]
www.thetcmgroup.com © 2016
• Be radical – there has never been a better time to for a new approach to resolution.
• A whole systems approach
• Empathy is key.
• Actively encourage co-operative problem solving.
• Strong feelings are OK. Work with them.
• Talk and listen.
• The triumvirate working together.
• Ensure your values are enshrined in your HR policies.
• Training your managers and leaders
www.thetcmgroup.com © 2016
Thank you for listening and participating
[email protected]#ResolutionRedefined