www.thetcmgroup.com © 2016

   

www.thetcmgroup.com © 2016

#ResolutionRedefined• Filming.

• Voxpops: The impact of TCM on your organisation.

• Open mic sessions.

• Free copy of TCM Model Resolution Policy for all attendees.

• Enjoy!

Welcome to the conference

   

www.thetcmgroup.com © 2016

TCM empowers people and organisations to adopt new approaches to dispute and complaints resolution; workplace relations; human resources and leadership development. Our emphasis is on protecting relationships whilst securing lasting and sustainable outcomes. We work in partnership with our customers to develop the core values, systems, processes and behaviours which encourage co-operative problem solving, open dialogue and stakeholder engagement. We develop and apply insightful teaching and consultancy methods which are accessible to all. We are inspired by approaches such as positive psychology, principled negotiation and emotional intelligence as we believe that the positive and constructive resolution of business challenges is more effective than the traditional, adversarial and often divisive approaches that currently exist.

   

www.thetcmgroup.com © 2016

Our values define us

Loyalty

Innovation Excellence

Integrity

Courage Collaboration

   

www.thetcmgroup.com © 2016

1. Professional mediation and investigation services.

2. Setting up mediation schemes like Royal Mail, Lloyds Bank and Islington Council.

3. Accredited mediator training.4. Resolution audits.5. Management and leadership

training. Leaders 20:20.

What services does TCM offer?

   

www.thetcmgroup.com © 2016