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Reference Group

Roles and Responsibilities

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Purpose• Opportunity for Program to present project info • High-level perspective to review, understand,

consider and provide guidance – ‘whole of University’ perspective – specific area (faculty/department) perspective

• Will change over time– Immediate term – solution design vs. strategic

business requirements– Longer term – solution implementation vs. operational

requirements

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RG Activities

• Main activity - attend RG meetings• Additional

– Review documents, minutes, agendas between meetings

– Attend occasional ‘working groups’• Addressing a key project task

– Attend occasional ‘offline meetings’• Addressing a key question or issue

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Responsibilities

• Business Requirements– Review, validate, provide feedback, propose

changes• Service Model

– Review, validate, provide feedback, propose changes

• Risks and Issues– Monitor plans and activities to identify, inform and

review

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Area Engagement and Deployment

• Provide advice, guidance, support and contact information for how best to engage and deploy – Best timing– Key contacts to work with– Communication needs– Change management and personnel

considerations– Training considerations

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Program Representation

• Convey program and project information back into the workplace for

– Discussion, review and feedback• Business requirements• Deployment • Risks and issues

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Program Representation

• Provide visible leadership, promote and support the program with

– senior management, academics and staff, through• pre-arranged project presentations• meetings• newsletters and reports• peer conversations

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Time commitment• RG meeting - one hour, with varying

frequency– Early program phases 3-weekly/monthly– Latter phases – fortnightly

• Read meeting papers, minutes, agenda between meetings - one hour

• Attend working groups as may be required, including pre and post reading – up to three hours per group session.

• Proxy can attend if required

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Comments and discussion

Thank you