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Using social science to increase activity Richard Millington www.feverbee.com [email protected] @RichMillington

Richard Millington expert session for Community Managers Nederland

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Presentation by Richard Millingon (15 february 2013)

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Page 1: Richard Millington expert session for Community Managers Nederland

Using social science

to increase activity

Richard Millingtonwww.feverbee.com

[email protected]@RichMillington

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The big migration

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The blueprint

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Emotional connectio

nFulfilmentof needsInfluence

Membership

Sense of community

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Membership

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Raise the boundary to being an accepted member

Encourage more personal investments

Rituals/traditions

Use common symbols throughout the community

Action Points

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Influence

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Provide opportunities for members to have influence

Amplify the influence members do have

Action Points

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Satisfying Needs

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Emotional connection

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Initiate and highlight the most ‘hardcore’ discussions

Encourage self-disclosure discussions

Allow non-essential/off-topic discussions

Action Points

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http://en.wikipedia.org/wiki/Talk:Star_Trek_Into_Darkness

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People join a community for one reason, but they participate for another

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Information Needs

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Social Needs

Ego

Validation

Efficacy

Self-esteem

Making Friends

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Shift the balance towards

self-disclosure discussions

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When people join your community,

socialise them

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Social Identity Theory

People participate more in groups that appear successful

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Richard Millingtonwww.feverbee.com

[email protected]

@RichMillington

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Questions?