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Staying Ahead of the Higher Education Curve
Allan Christie
General Manager, ANZ
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Outline of Presentation
Introduction
About me
The ‘new’ Blackboard
Staying Ahead of the Higher Education Curve
Questions
Introduction
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Three major takeaways:
• My approach to eLearning
o Who I am and what I stand for
• The ‘new’ Blackboard
o Investment in International
• Staying Ahead of the Curve
o Understanding the macro environment
o Adoption – investment in services is critical to success
I have been using educational technology in T&L for a long time!
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Allan Christie, GM ANZ
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Allan Christie, GM ANZ
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Allan Christie, GM ANZ
• 20 years on the ascilite Executive
• Post-graduate research “evaluation of educational technologies in teaching & learning”
• Excellence in Teaching Award – UniSA
• 1998 – Founder and MD of NetSpot Pty Ltd
• 2012 – acquired by Blackboard Inc.
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Allan Christie, GM ANZ
• Christie tenets of eLearning:– Technology seduces such like a Medusa while we turn to stone
pedagogically.
– Analytics – data is not knowledge – asking the right questions and interpretation is critical. Action fuelled by insight is essential to helping students succeed.
– Education is inherently complex – one size doesn’t fit all.
– Implementation and evaluation followed by actions are critical to success.
– It’s not the technology but its adoption that counts.
The ‘new’ Blackboard
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The ‘new’ Blackboard
• A better company with
• better people and
• better products.
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The ‘new’ Blackboard – a better company
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The ‘new’ Blackboard – a better company
Market focused restructure
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The ‘new’ Blackboard – better people
• Not just sales and marketing but also operational including:– consulting,
– development,
– support,
– helpdesk, and
– managed hosting.
• About 80 staff employed in region
• Local leadership
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The ‘new’ Blackboard – better people
Application Support
Mike Bogle@edugnome
Very impressed with the speed and politeness of the support
responses I've been seeing from the @NetSpot support reps.
#kudos
12:29pm · 24 Mar 14 · Twitter for Mac
Approx. 60 active tickets in queue –
same time last year there were
approx. 300 active tickets!
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The ‘new’ Blackboard – better people
Investment in Client Adoption
Cost: Free
Mark Bailye, Client Success Manager
Education
BEd (MidSecSch), BA, Dip IT (Software Application)
Areas
K-12, VET, Higher Education, Medical Education & Corporate
Expertise
Academic change management
Analysis of learning & development
Curriculum & instructional design innovation
Educational pedagogy
Functional support
Process improvement
Project management
Strategic VLE implementation
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The ‘new’ Blackboard – better products and services
Give your community access to all
aspects of the educational
experience and campus services on
their mobile devices.
Make life on and off-campus more
secure, convenient and prosperous
for everyone.
Make teaching more effective, and
learning more exciting – and
beyond the traditional walls.
Reach you entire community in
seconds with personalised
messages, updates and alerts.
Offer a more social, interactive
learning experience that keeps
everyone engaged.
Get quick, self-service access to
accurate information so you can
make more informed decisions.
Get the expert guidance to get the
most out of your technology, build
new programs or improve existing
ones.
Deliver easy access to service –
from assistance with financial aid
and registration to technical
support.
We work with you to develop a
program that extends your
capabilities, meshes with the
uniqueness of your institution, and
fulfils your online learning vision.
We provide a full range of services that
support the use of open source
technologies in education, including
Moodle, Sakai and others.
Get a comprehensive program of
blended instruction and online
remedial courses designed to
improve student achievement level
cost-effectively.
Achieve the highest levels of uptime,
availability and financial aid and
registration to technical support.
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• We are an education company that does software rather than a software company that does education – in other words “we get it”.
• Full-scale learning technologies from open source to proprietary; from the core LMS to integration with collaboration, analytics, and mobile software
• All supported by consulting, managed hosting, development, technical support and helpdesk
The ‘new’ Blackboard – authentic engagement
The ‘new’ Blackboard
• By partnering with Blackboard, a global company that acts locally, we can work together to expand your offerings both within and beyond Australia.
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Where does your institution sit on the Curve?
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Australia - Macro Environment
• In Australia, there are the following macro factors:– Casualisation of the academic work-force;
– Uncapped student positions;
– International student enrolments;
– Federal government ‘efficiency dividend’;
– Government focus on particular disciplines for the future employment market – STEM, STEAM;
– Common issues such as the challenges around technology, increasing scale, open access, MOOCs etc. Finding a business model and positioning Australian institutions in this arena;
– ?? What else am I missing
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Australia - Macro Environment
Casualisation of the academic work-force
• In 2013, estimated casuals rose 17.4 per cent to 22,958 full-time equivalent staff, the biggest increase since 2010;
• Student-staff ratios have doubled over a generation and casuals now carry more than half the load in undergraduate teaching;
• Last year, just over 50 per cent of total staff were employed on a continuing basis, down from about 60 per cent at the turn of the millennium, while the casual share had risen from about 15 per cent in 2000 to 18.7 per cent last year.
http://www.insidehighered.com/news/2014/02/05/part-time-employment-surges-australian-universities
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Australia - Macro Environment
Uncapped Student Numbers;
• Student numbers rose more than 350,000 between 2008 and 2013 with the system teaching a total of 1,060,316 actual students in 2013
• Overseas student numbers – after reducing from the peak of 2009-10 they are starting to increase again
• The costs to the taxpayer of the current uncapped system are expected to reach about $6.5 billion in 2015
• Pro’s / Con’s
http://www.timeshighereducation.co.uk/features/the-australian-test-uncapped-student-numbers/2010630.article
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Australia – International Student Enrolments
https://aei.gov.au/research/international-student-data/pages/default.aspx
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Australia - Macro Environment
Federal Government ‘efficiency dividend’;
• $900 million cuts to university budgets via a 2% “efficiency dividend” in 2014 and 1.25% in 2015.
• The funding cuts are the third tranche of cuts, totalling $3.5 billion, in two years.
• Other cuts include the:– conversion of Start-Up Scholarships into loans;
– removal of tax deduction status for educational expenses, and;
– removal of the 10 per cent discount on the payment of HECs fees upfront.
Full list of funding cuts to HE institutions:
http://resources.news.com.au/files/2014/02/07/1226820/306561-aus-web-file-highered-effi
ciency-dividend.pdf
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Australia - Macro Environment
• The 3 R’s of School:
–Reading;
– ‘Riting, and;
– ‘Rithmetic
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Australia - Macro Environment
• The 3 R’s of Higher Education:
–Recruitment;
–Retention, and;
–Revenue
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The ‘new’ Blackboard – authentic engagement
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The ‘new’ Blackboard – authentic engagement
Conclusion
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Three major takeaways:
• My approach to eLearning
o Who I am and what I stand for in relation to education and associated technologies
• The ‘new’ Blackboard
o Particularly the investment in International and local leadership
• Staying Ahead of the Curve
o Understanding the macro environment & how this impacts you
o Adoption is critical – there needs to be investment in services
