RWDG Slides: Three Approaches to Data Stewardship

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Copyright©2016RobertS.Seiner– KIKConsulting&EducationalServices/TDAN.com

Non-InvasiveDataGovernance™isatrademarkofRobertS.Seiner&KIKConsulting#RWDG@RSeiner

RealWorldDataGovernanceThreeApproachestoDataStewardship

MonthlyWebinarSeriesHostedbyDataversityRobertS.Seiner– KIKConsulting/TDAN.com

January19,2017– 2:00p.m.EST

Welcome to the 2017 RWDG Webinars

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• There are different ways to connect people with data stewardshipresponsibilities.

• You can assign people to be data stewards, identify people as data stewardsor recognize people as data stewards.

• These approaches vary in several ways.

• The approach you select and follow will heavily influence how datagovernance results will be achieved.

ThreeApproachestoDataStewardshipAbstract

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• This webinar will cover:– Three Approaches to data stewardship– Influence of each approach on program results– Factors to assist in the selection of the approach to follow– Obstacles to being successful with each approach– Benefits of following each approach

ThreeApproachestoDataStewardshipAbstract

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• DataGovernance– DataGovernanceistheExecutionandEnforcementofAuthority

OvertheManagementofDataandData-RelatedResources.

• DataStewardship– DataStewardshipistheFormalizationofAccountability

OvertheManagementofDataandData-RelatedResources.

ThreeApproachestoDataStewardshipDefinitions

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• Non-InvasiveDataGovernance™– Thepracticeof:

• applyingformalaccountability&behavior• throughnon-invasiveroles&responsibilities• toexistingand/ornewprocesses• toassurethatthedefinition,production&usageofdata• assuresregulatorycompliance,security,privacy,protection&quality.

– Non-Invasivedescribeshowgovernanceisappliedtoassurenon-threateningmanagementofvaluabledataassets.

– Thegoalistobe» Transparent» Supportive» Collaborative.

• Non-InvasiveDataGovernance™– Thepracticeof:

• applyingformalaccountability&behavior• throughnon-invasiveroles&responsibilities• toexistingand/ornewprocesses• toassurethatthedefinition,production&usage ofdata• assuresregulatorycompliance,security,privacy,protection&quality.

– Non-Invasivedescribeshowgovernanceisappliedtoassurenon-threateningmanagementofvaluabledataassets.

– Thegoalistobe» Transparent» Supportive» Collaborative.

ThreeApproachestoDataStewardshipDefinitions

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• A Data Steward can be anybody in the organization (business or technical) thatdefines, produces, and/or uses data as part of their job if they are held formallyaccountable for what they do with the data.

ThreeApproachestoDataStewardshipWhatisaDataSteward?

• A Data Steward can be anybody in the organization (business or technical)

• that defines, produces, and/or uses data as part of their job

• if they are held formally accountable for what they do with the data.

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• A Data Steward is a person that defines, produces or uses data as part of theirjob and has a defined level of accountability for assuring quality in thedefinition, production or usage of that data.

ThreeApproachestoDataStewardshipWhoisDataSteward?

• A Data Steward is a person that defines, produces, uses data as part of their job

• that has a defined level of accountability for assuring quality

• in the definition, production or usage of that data.

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• Three Distinct Approaches to Determine – Who Are Your Data Stewards:1. Command and Control Approach2. Traditional Approach3. Non-Invasive Approach

ThreeApproachestoDataStewardshipApproaches

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• Three Distinct Approaches to Determine – Who Are Your Data Stewards:1. Command and Control Approach – Assign People as Data Stewards2. Traditional Approach3. Non-Invasive Approach


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• Three Distinct Approaches to Determine – Who Are Your Data Stewards:1. Command and Control Approach – Assign People as Data Stewards2. Traditional Approach – Identify People as Data Stewards3. Non-Invasive Approach


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• Three Distinct Approaches to Determine – Who Are Your Data Stewards:1. Command and Control Approach – Assign People as Data Stewards2. Traditional Approach – Identify People as Data Stewards3. Non-Invasive Approach – Recognize People as Data Stewards


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• Command and Control Approach– Assign people to be Data Stewards– Typical assignments are as Data Owners– Select Number of People– Told “You will do this.”– Most invasive approach to stewardship.


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• Questions about the Command and Control Approach– How will people accept being assigned as Data Stewards?– How will you define the role of the Data Owner?– Will we cover the entire organization with a select number of people?– How will people respond to being told “You will do this”?– Do we consider this approach to be “over and above”?


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• Traditional Approach– Identify people to be Data Stewards– Typical stewards are identified as Data Owners– Still a Select Number of People– Told “You need to do this.”– Less invasive approach to stewardship / still invasive.


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• Questions about the Traditional Approach– How will people accept being identified as Data Stewards?– How will you define the role of the Data Owner?– Will we cover the entire organization with a select number of people?– How will people respond to being told “You need to do this”?– Is this approach still “over and above”?


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• Non-Invasive Approach– Recognize people to be Data Stewards– Typical stewards are recognized by their relationship to data.– Everybody is a Data Steward / Complete Organizational Coverage– Told “You are already doing this.”– Least invasive approach to stewardship / non-invasive.


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• Questions about the Non-Invasive Approach– How will people accept being recognized as Data Stewards?– How will you define the role of the Steward, Domain Steward?– Will we cover the entire organization by following this approach?– How will people respond to being told “You are already doing this”?– Is this approach suited to fit the culture of your organization?


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• Command and Control Approach to Stewardship– Level of Mandate Required for this Approach to Data Stewardship– Data Governance is Not Optional / Rule with “Iron Fist”– People Behave in the Desired Manner– Authority to be the Implementer of this Approach to Data Stewardship

• Impact on your ability to sell, communicate, enforce … Data Stewardship.

ThreeApproachestoDataStewardshipInfluence ofApproachonResults

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• Traditional Approach to Stewardship– Level of Mandate Required for this Approach to Data Stewardship– Data Governance is Something We Should All Do– People Behave in the Desired Manner– Authority to be the Implementer of this Approach to Data Stewardship



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• Non-Invasive Approach to Stewardship– Level of Mandate Required for this Approach to Data Stewardship– Data Governance is Something That is Matter-of-Fact– People Behave in the Desired Manner– Authority to be the Implementer of this Approach to Data Stewardship


ThreeApproachestoDataStewardshipInfluenceofApproachonResults

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• Impact the approach will have on your ability to …– Develop …– Sell …– Communicate …– Influence …– Enforce …

… the Data Stewardship Program.


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• Data Governance Framework Core Components

• Factors to Compare Approaches to Stewardship– Roles (Authority)– Processes– Communications– Metrics– Tools

ThreeApproachestoDataStewardshipFactors inSelectionoftheApproachtoFollow

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ThreeApproachestoDataStewardshipFactorsinSelectionoftheApproachtoFollow

FACTORS

APPROACHES

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• Roles (Authority)– Command-and-Control Approach

• People are assigned new roles• People are given new levels of authority

– Traditional Approach• People are told they also have a new role• People are given new levels of authority

– Non-Invasive Approach• People are recognized for their relationship to the data• People levels of authority are formalized


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• Processes– Command-and-Control Approach

• New Processes• All Processes will be Governed

– Traditional Approach• Single Data Stewardship Process• The Data Stewardship Process

– Non-Invasive Approach• Stewardship Applied to Process• Appropriate Processes are Governed


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• Communications– Command-and-Control Approach

• Stewardship is Mandatory• You will do this.

– Traditional Approach• Stewardship is Important• You should do this.

– Non-Invasive Approach• Stewardship based on Data Relations.• You already do this.


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• Metrics– Command-and-Control Approach

• Measure Value of Stewarding Data• Terms of ROI

– Traditional Approach• Measure Data Itself• Terms of Data Discipline

– Non-Invasive Approach• Measure Advancements• Terms of Awareness / Following Rules


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• Tools– Command-and-Control Approach

• Purchase Tool First• Tool a Large Part of Solution

– Traditional Approach• Leverage Existing Tools First• Tool Drives the Solution

– Non-Invasive Approach• Leverage and Build Toolkit• Tool Enables Solution


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• What can prevent the Command-and-Control approach from being successful?– Leadership does not support, sponsor and understand– People push back when told what to do– People need to make time to be a Data Steward– People evaluated on how well they steward data– People don’t listen to the Data Governance Team

ThreeApproachestoDataStewardshipObstacles toSuccesswithEachApproach

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• What can prevent the Traditional approach from being successful?– Leadership supports and sponsors but doesn’t truly understand– People follow the approach if they see that there is value in it for them– People make time to be a Data Steward if their Management agrees– Only specific people evaluated on how well they steward data– People just go-along with the Data Governance Team


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• What can prevent the Non-Invasive approach from being successful?– People have called it a “Do-Nothing” Approach– More like a “Do-Everything” and “Do-Everybody” Approach– The incremental nature of the roll out– Added complexity of addressing everybody in the organization– Senior Leadership do not understand the approach to Stewardship


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• Command-and-Control Approach to Data Governance– Very Authoritative– People have to follow the approach.– Strictly a Top Down Approach– All About Control of the Data

ThreeApproachestoDataStewardshipBenefits ofEachApproach

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• Traditional Approach to Data Stewardship– Program is Well Defined and Sold to Management– Council is Set Up to Provide Strategic Directive– Roles are Clearly Defined– People Respond Based on the Value They Receive

ThreeApproachestoDataStewardshipBenefits ofEachApproach

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• Non-Invasive Approach to Data Stewardship– Less Reason for Stewards to Push Back– Hard for Leadership to Reject– Stewardship Based on Relationships to Data– Complete Coverage Across Organization– Changes Peoples View of How Data Governance Can Be Applied

ThreeApproachestoDataStewardshipBenefitsofEachApproach

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• This webinar covered:– Three Approaches to data stewardship– Influence of each approach on program results– Factors to assist in the selection of the approach to follow– Obstacles to being successful with each approach– Benefits of following each approach

ThreeApproachestoDataStewardshipSummary

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• Real-WorldDataGovernance– MonthlyWebinarSeries– February16,2017– TheNewNon-InvasiveDataGovernanceFramework– March16,2017– ApplyDataGovernancetoAgileEfforts

• QuestionsandAnswers

Real-WorldDataGovernanceContactInformation

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• RobertS.SeinerKIKConsulting&EducationalServices– KIKconsulting.comTheDataAdministrationNewsletter– TDAN.comPostOfficeBox112571,UpperSt.Clair,Pennsylvania15241412.220.9643,412.220.9644(Fax)[email protected]@tdan.com@RSeiner#RWDG

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RWDG Slides: Three Approaches to Data Stewardship