Custom 360 for client

Given below is an outline of the design of the Questionnaire which has been proposed for use for the 360 feedback surveys for the Participants followed by the detailed Questionnaire. There will be two subjective questions where the respondents will be able to write subjective comments in response to these questions and the responses will be presented in the 360 report anonymously

Competencies Covered

The proposed Questionnaire design will cover the following 6 Competencies. The Questionnaire will consist of 4 statements under each competency.

Collaboration & Teamwork

Developing Others

Operational Effectiveness

Initiative & Ownership

Adaptability & Change Management

Building a culture of Innovation

Scale

We propose to use the following five point scale:

Never – Seldom – Sometimes - Often – Always

An additional option of “Don’t know/ Not Applicable” will be included in addition to these five scale points.

Subjective Questions

There will be 2 subjective questions included at the end of the 360 feedback survey. Respondents will be able to write subjective comments in response to these questions and the responses will be presented in the 360 report anonymously.

Detailed 360 Survey Questionnaire

Collaboration & Teamwork

Works effectively and transparently with others; resolve conflicts and build trusted relationships

- Openly shares knowledge and information with others- Builds and maintains trusted relationships with others across teams and geographies- Is able to persuade others to agree to him by presenting his views clearly and

persuasively- Is able to resolve conflicts with others in an open and respectful manner

Developing Others

Collaborates effectively with others to achieve common goals; seeks and provides constructive feedback and support others to achieve set results; acknowledges contribution of others

- Establishes clear and specific goals, expectations and priorities- Effectively delegates tasks and activities to other team members/stakeholders - Mentors and provides regular feedback to others to help them achieve their

goals/objectives- Recognizes others for their support and contribution

Operational Effectiveness

Effectively plans and executes to achieve business results; works together with others to create practical solutions to issues and problems

- Successfully gets things done to achieve business goals and results- Sets and communicates realistic & practical milestones and timelines- Effectively manages resources to meet changing business priorities- Comes up with practical solutions to problems

Initiative & Ownership

Demonstrates strong sense of responsibility towards business commitments; effectively takes decisions and utilizes resources in order to meet professional commitments

- Delivers on professional commitments despite time pressure and challenges- Displays curiosity and interest in understanding business challenges and drivers- Takes required decisions in time

- Accepts responsibility for own action and learns from mistakes

Adaptability & Change Management

Effectively deals with situations involving uncertainty and change; Demonstrates flexibility and resilience to come up with solutions to problems

- Manages situations or issues involving ambiguity or setback with calm and composure- Is flexible in own approach to handle change and uncertainty- Communicates the change decision clearly and transparently to others- Helps others deal with the changes

Building a culture of Innovation

Effectively deals with situations involving uncertainty and change; Demonstrates flexibility and resilience to come up with solutions to problems

- Goes beyond own comfort area to try new things and take up new projects- Continuously challenges the current ways of working to identify areas of improvement- Takes calculated risks to try new or different ways of getting things done- Encourages others to come up with innovative ideas and practical solutions to problems

Subjective Questions:

1. What would you like this person to start doing more going forward? For example, “you should communicate changes to plans earlier” or “please provide more regular and honest feedback to your team members”. Your comments will be presented anonymously.

2. What would you like this person to do less or stop doing going forward? For example, “please stop coming late for meetings” or “Don’t make fun of other colleagues in team meetings”. Your comments will be presented anonymously.