19
Experience. Capability. Technology bwired.com.au Search and Social Media David Warwick Social Media and Online Strategy Discussion March 2012 @drwarwick

Search and Social Services

Embed Size (px)

DESCRIPTION

BWired services presentation by David Warwick related to Search, Social Media and Online Marketing Strategy. March 2012 presentation. Contact [email protected]

Citation preview

Page 1: Search and Social Services

Experience. Capability. Technology bwired.com.au

Search and Social MediaDavid Warwick

Social Media and Online Strategy DiscussionMarch 2012

@drwarwick

Page 2: Search and Social Services

Experience. Capability. Technology bwired.com.au

DISCOVERYENGAGEMENT

INTERACTION

Page 3: Search and Social Services

Experience. Capability. Technology bwired.com.au

Page 4: Search and Social Services

Experience. Capability. Technology bwired.com.auExperience. Capability. Technology bwired.com.au

Structure and HistoryAssets

SEARCH

SOCIAL

Page 5: Search and Social Services

Experience. Capability. Technology bwired.com.auExperience. Capability. Technology bwired.com.au

Structure and HistorySiemens

Page 6: Search and Social Services

Experience. Capability. Technology bwired.com.auExperience. Capability. Technology bwired.com.au

Structure and HistoryPagerank

Page 7: Search and Social Services

Experience. Capability. Technology bwired.com.auExperience. Capability. Technology bwired.com.au

Structure and HistorySearch context

Page 8: Search and Social Services

Experience. Capability. Technology bwired.com.au

Page 9: Search and Social Services

Experience. Capability. Technology bwired.com.au

TOOLS&

LANGUAGE OWNERSHIP

Page 10: Search and Social Services

Experience. Capability. Technology bwired.com.auExperience. Capability. Technology bwired.com.au

Structure and HistoryPersona

Steven is a 38 year old, third generation farmer in Geraldton WA. He grows wheat, barley and canola as a break crop. He has been using a laptop since 2008 and upgraded to a Smart Phone in 2011.

Managing over 3,000 hectares, studied agricultural science and then travelled before returning to the family farm. He takes agronomic advice but likes to back up major decisions with his own research and often makes suggestions to his agronomist and farm staff that is well informed and progressive. Steven is a pragmatic and opportunist user of online services.

Steven only accesses the Internet as required for the farm or in connection with hobbies, travel and sports. He has however developed an online routine that includes some combination of morning (mostly email), evenings (general use and finance) and wet days (more broadly exploratory).

In an instance where Steven is searching for information, he immediately defaults to Google as a practical and practical pathway to crop, product and most other ‘non-routine’ online content.

Gender = MaleAge = 38Location = RuralEducation = Bachelor Degree (40%)Internet = BroadbandTime Online = 6hrs per week

Page 11: Search and Social Services

Experience. Capability. Technology bwired.com.auExperience. Capability. Technology bwired.com.au

Structure and HistoryLexicon

Page 12: Search and Social Services

Experience. Capability. Technology bwired.com.auExperience. Capability. Technology bwired.com.au

Structure and HistoryListening Post

Page 13: Search and Social Services

Experience. Capability. Technology bwired.com.auExperience. Capability. Technology bwired.com.au

Structure and HistoryProtocol

Page 14: Search and Social Services

Experience. Capability. Technology bwired.com.auExperience. Capability. Technology bwired.com.au

Structure and HistoryMeasure

Page 15: Search and Social Services

Experience. Capability. Technology bwired.com.au

Page 16: Search and Social Services

Experience. Capability. Technology bwired.com.auExperience. Capability. Technology bwired.com.au

Structure and HistoryFacebook

Page 17: Search and Social Services

Experience. Capability. Technology bwired.com.auExperience. Capability. Technology bwired.com.au

Structure and HistorySteps to Control

WORKSHOP

PERSONA(S)

LEXICON

LISTENING

SEARCH SET

TEMPLATE

POLICY

ROADMAP

Information discovery and object setting

Target audience descriptions (key behaviours)

Corporate discovery language resource

Online monitoring solution (such as Radian 6)

Volumetric SEO and SEM key phrase set

Content drafting and editing framework

Short-form policy statement and/or review

Recommended deployment strategy (channels)

Page 18: Search and Social Services

Experience. Capability. Technology bwired.com.au

Kick-Off?

Questions / Objectives

[email protected] | 0411 411 555

Page 19: Search and Social Services

Experience. Capability. Technology bwired.com.au

ENDDavid Warwick

Director of Technology and Services

[email protected]: +61 0411 411 555

@drwarwick