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EESC PUBLIC HEARING BRUSSELS Collaborative consumption: a sustainable model for the 21st century European Economic and Social Committee public hearing part I: concept, challenges & opportunities 25 September 2013 Brussels, Belgium

shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

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Page 1: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

EESC PUBLIC HEARING BRUSSELS

Collaborative consumption: a sustainable model for the 21st century

‣ European Economic and Social Committee‣ public hearing‣ part I: concept, challenges & opportunities‣ 25 September 2013‣ Brussels, Belgium

Page 2: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

‘It is imperative to encourage the relevant authorities to develop as many actions as possible to provide information and raise awareness about collaborative consumption.’ - EESC

EESC OBJECTIVE

Page 3: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

‘And to carry out the necessary studies to promote new alternatives and evaluate the advantages of existing studies.’ - EESC

EESC OBJECTIVE

Page 4: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

CONTENTS

‣ shareNL‣ shareNL founders‣ shareNL co-founders‣ examples from (my) daily life ‣ research on collaborative consumption (by Pieter van de Glind)‣ opinion leaders‣ stakeholders‣ collaborate

Page 5: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

shareNL‣ collaborative consumption platform NL‣ consumers / businesses / government‣ research / consultancy / events ‣ 6 founders‣ co-founder: Pieter van de Glind (research)‣ co-founder: Harmen van Sprang‣ @share_NL

SHARE NL

Page 6: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

FOUNDERS

Page 7: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

FOUNDER: PEERBY

Page 8: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

FOUNDER: SNAPPCAR

Page 9: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

FOUNDER: TOOGETHR

Page 10: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

FOUNDER: KONNEKTID

Page 11: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

FOUNDER: THUISAFGEHAALD

Page 12: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

FOUNDER: FLOOW2

Page 13: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

‣ co-founder shareNL‣ founder tuintjedelen.nl‣ curator collaborativeconsumption.com‣ about.me/pieter.van.de.glind‣ [email protected]‣ @p_vd_glind

CO-FOUNDER: PIETER VAN DE GLIND

Page 14: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

CO-FOUNDER: PIETER VAN DE GLIND

‘Unfortunately’ Pieter is in Brazil...

Page 15: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

‣ co-founder shareNL‣ consultant creative industries @ Syntens‣ curator collaborativeconsumption.com‣ about.me/harmenvs‣ [email protected]‣ @harmenvs

CO-FOUNDER: HARMEN VAN SPRANG

Page 16: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

EXAMPLES FROM (MY) DAILY LIFE

Page 17: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

STAY IN BRUSSELS

Page 18: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

HOME EXCHANGE

Page 19: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

CLOTHING

Page 20: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

CAR SHARING

Page 21: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

MY NEIGHBOURHOOD IN AMSTERDAM

Page 22: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

RESEARCH

The consumer potential of collaborative consumption.

Identifying (the) motives of Dutch collaborative consumers &Measuring the consumer potential of collaborative consumption within the municipality of Amsterdam.

Page 23: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

What is, and which factors explain, the willingness of Amsterdam citizens to take part in collaborative consumption?

Sub questions:

1. what factors have caused current users of collaborative consumption to start using it?2. what is the willingness of Amsterdam citizens that are not yet taking part in collaborative consumption to start doing so?3. what factors found in sub question 1 relate to the willingness of Amsterdam citizens that are not taking part in collaborative consumption to start doing so?

RESEARCH QUESTIONS

Page 24: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

CONCEPTUAL MODEL

Page 25: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

What is, and which factors explain, the willingness of Amsterdam citizens to take part in collaborative consumption?

Sub questions:

1. what factors have caused current users of collaborative consumption to start using it?2. what is the willingness of Amsterdam citizens that are not yet taking part in collaborative consumption to start doing so?3. what factors found in sub question 1 relate to the willingness of Amsterdam citizens that are not taking part in collaborative consumption to start doing so?

RESEARCH QUESTION 1

Page 26: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

Extrinsic motives:‣ practical need‣ financial gains‣ receiving praise from others

Intrinsic motives:‣ social‣ environmental

Other factors:‣ online & offline experience‣ (social) media‣ recommendation

RESULTS

Page 27: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

What is, and which factors explain, the willingness of Amsterdam citizens to take part in collaborative consumption?

Sub questions:

1. what factors have caused current users of collaborative consumption to start using it?2. what is the willingness of Amsterdam citizens that are not yet taking part in collaborative consumption to start doing so?3. what factors found in sub question 1 relate to the willingness of Amsterdam citizens that are not taking part in collaborative consumption to start doing so?

RESEARCH QUESTION 2

Page 28: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

RESEARCH SAMPLE

A large N-survey (online) amongst 1330 panel members of the Research and Statistics Department of Amsterdam (O+S)

Page 29: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

Taker Provider Total(very) likely (very) likely (very) likely

Objects (power drill & bicycle) 50,7 % 52,2 % 51,5 %Cars 37,5 % 24,6 % 31,1 %Rides 54,9 % 66,1 % 60,5 %Meals 25,6 % 17 % 21,3 %Gardens 27,8 % 14,3 % 21,1 %Travel accommodation 58 % 13,1 % 35,6 %Skills (language learning) 52,2 % 35,9 % 44,1 %Average 43,8 % 31,9 % 37,9 %

RESULTSDEPENDENT VARIABLES

Page 30: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

82% would lend out his/herpower drill.

RESULTSDEPENDENT VARIABLES

Page 31: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

84% would take part in at least one of the examples of collaborative consumption.

RESULTSDEPENDENT VARIABLES

Page 32: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

No money ‘greater’ than money.

RESULTSDEPENDENT VARIABLES

Page 33: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

What is, and which factors explain, the willingness of Amsterdam citizens to take part in collaborative consumption?

Sub questions:

1. what factors have caused current users of collaborative consumption to start using it?2. what is the willingness of Amsterdam citizens that are not yet taking part in collaborative consumption to start doing so?3. what factors found in sub question 1 relate to the willingness of Amsterdam citizens that are not taking part in collaborative consumption to start doing so?

RESEARCH QUESTION 3

Page 34: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

‘Renting out the car? My husband would be horrified!’

RESULTS

Page 35: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

‘You should never lend out your wife, your car and your camera. Misery will follow.’

RESULTS

Page 36: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

Explaining factors

‣ saving / making money‣ meeting people‣ contributing to a healthy environment‣ recommendation‣ general social attitude‣ social attitude towards the neighbourhood‣ environmental behaviour‣ online and offline experience

RESULTSNORMAL INDEPENDENT VARIABLES

Page 37: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

Not explaining factors

‣ following mainstream media‣ being subscribed and/or active on social media (like Facebook)‣ already taking part in collaborative consumption

RESULTSNORMAL INDEPENDENT VARIABLES

Page 38: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

Small significant effects found for all demographics

‣ gender: women slightly more likely than men‣ education level correlates positively with the dependent variables‣ income correlates negatively with meal, skill and garden exchanges‣ age correlates negatively with garden and accommodation‣ ethnicity: minority of non-western foreigners most likely to take part in collaborative consumption‣ household type: people living alone, or alone with children are more likely to take part in collaborative consumption than other household groups

DEMOGRAPHICSRESULTS

Page 39: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

Konnektid Peerby Snappcar Thuisafgehaald (Shareyourmeal)

Toogethr

I know this platform and I have subscribed

0,2 1,1 0,7 3,2 0,3

I know this platform but have not subscribed

1,1 4,4 7,4 20,2 1,6

I do not know this platform

98,7 94,5 92 76,6 98,1

Do you know these collaborative consumption platforms?

RESULTS

Page 40: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

RESEARCH QUESTIONS

What is, and which factors explain, the willingness of Amsterdam citizens to take part in collaborative consumption?

Sub questions:

1. what factors have caused current users of collaborative consumption to start using it?2. what is the willingness of Amsterdam citizens that are not yet taking part in collaborative consumption to start doing so?3. what factors found in sub question 1 relate to the willingness of Amsterdam citizens that are not taking part in collaborative consumption to start doing so?

Page 41: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

CONCLUSIONS

There is a substantial willingness among Amsterdam citizens to take part in collaborative consumption.

Page 42: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

CONCLUSIONS

Different people are willing to take part in different examples of collaborative consumption and have different intrinsic and extrinsic motives to do so.

Page 43: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

CONCLUSIONS

Therefore, it is concluded that collaborative consumption has a considerable consumer potential.

Page 44: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

CONCLUSIONS

From a consumer behaviour perspective, the findings from this research indicate that the transition to a new socioeconomic groundswell of collaborative consumption is indeed taking place.

Page 45: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

CONCLUSIONS

And it is likely that collaborative consumption will gain even more momentum over the next years.

Page 46: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

RECOMMENDATIONS

Keep promoting all the benefits of your platform.

Page 47: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

RECOMMENDATIONS

Reach out to new demographics groups.

Page 48: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

RECOMMENDATIONS

Do not just depend on social media.

Page 49: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

RECOMMENDATIONS

Be aware that you are part of a (potential) transition.

Page 50: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

OPINION LEADER: RACHEL BOTSMAN

Rachel Botsman‘Transition from hyperconsumption towards a century of collaborative consumption.’

Page 51: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

OPINION LEADER: LISA GANSKY

Lisa Gansky‘Technology connects us. Humanity unites us.’

As heard from Lisa at our shareNL meetup lastThursday (via Google Hangout)

Page 52: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

STAKEHOLDERS

Stakeholders‣ collaborative consumption platforms‣ academics‣ media ‣ businesses / corporations‣ government / politics‣ you: consumer / individual

Page 53: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

STAKEHOLDERS

The owners of collaborative consumption platforms

Page 54: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

STAKEHOLDERS

Academics

Page 55: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

STAKEHOLDERS

Media

Page 56: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

STAKEHOLDERS

Mainstream businesses

Page 57: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

STAKEHOLDERS

Government

Page 58: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

STAKEHOLDERS

You

What is your willingness to take part in collaborative consumption?You can start today!

Page 59: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

LET’S COLLABORATE

Page 60: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

LET’S COLLABORATE

academics

government

collcons platforms media

youbusinesses

+

+

+

+

Page 61: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

LET’S CHANGE THE WORLD...

Collaborative consumption:‘One of the 10 ideas that will change the world.’ -

Page 62: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

...TOGETHER!

Page 63: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

‣ EESC: Dorota, Miriam & Yolanda‣ shareNL founders‣ colleagues in the field‣ Syntens Innovation Center‣ you for your interest in this topic‣ my wife for standing beside me‣ and last but not least...

CREDITS

Thank you

Page 64: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

CREDITS

Pieter van de GlindResearch:‣ bit.ly/sNLCC

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Page 65: shareNL | Harmen van Sprang | public hearing | European Economic and Social Committee | 25 September 2013

shareNL‣ www.shareNL.nl‣ [email protected]

LET’S KEEP IN TOUCH