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SIX SIGMA
Presented By:Priyanka Tiwari
Six sigma is a business statistical Strategy.
Is to identifying defects and removing them from the process of products to improve quality.
A defect is defined as any process output that does not meet customer specifications.
Statistical measure to objectively evaluate processes.
What is six sigma..????
The Six sigma was founded by Motorola in the 1970s.
Out of senior executive Art Sundry's criticism of Motorola’s bad quality.
They founded a connection between increases in quality and decreases in costs of production.
Bill Smith, “Father of six sigma” introduce this quality improvement Methodology to Motorola.
History of six sigma
• Quality management program developed by Motorola in the 1980s.
• Management philosophy focused on business process improvements to:Eliminate waste, rework, and mistakes Increase customer satisfaction Increase profitability and
competitiveness
Six Sigma Definition
Generated sustained success. Project selection tied to organizational
strategy Customer focused Profits
Project outcomes /benefits tied to financial reporting system.
Full-time Black Belts in project-oriented method.
Recognition and reward system established to provide motivation.
Six Sigma-Benefits
Six Sigma Methods
DMAIC DMADV
• Define • Measure• Analyze• Improve• Control
• Define • Measure• Analyze• Design• Verify
Continue………
1.Define high-level project goals and the current process.
2.Measure key aspects of the current process and collect relevant data.
3.Analyze the data to verify cause-and-effect relationships. Determine what the relationships are, and attempt to ensure that all factors have been considered.
4.Improve or optimize the process based upon data analysis using various tools
5.Control to ensure that any deviations from target are corrected before they result in defects.
Continue………
1. Define design goals that are consistent with customer demands and the enterprise strategy.
2. Measure and identify CTQs (characteristics that are Critical To Quality), product capabilities, production process capability, and risks.
3. Analyze to develop and design alternatives, create a high-level design and evaluate design capability to select the best design.
4. Design details, optimize the design, and plan for design verification. This phase may require simulations.
5. Verify the design, set up pilot runs, implement the production process and hand it over to the process owners.
DMADV is also known as DFSS, an abbreviation of "Design For Six Sigma
Implementing Roles
• Executive Leadership (CEO and other top level managers)
• Champions (act as the leaders of black belts. And also )
• Master Black Belts (chosen by champions, give their full effort to six sigma. Help to champions and guide the Black belts and green belts).
• Black belts (working under Master Black Belts, they are applying six sigma to specific projects).
• Green Belts (Working under the black belts).
Who are implementing Six Sigma??
Financial – bank of America, GE Capital,HDFC,HSBC,American Express
Hospitality- ITC Hotels, GRT Hotels, Apollo Hospitals
Manufacturing- GE Plastic, Johnson and Johnson, Motorola, Nokia, Microsoft, Ford, Wipro, Nestle, Samsung,
Telecom- Bharti Cellular, Vodafone, Siemens, Tata
IT- Wipro, Satyam,Accenture, Infosys, TCS, Birla soft
Implemented Methodologies
Total Quality Management
Zero defects
Six Sigma
Quality Control
Six Sigma Method
s
Service
Design
Production
IT
Management
Administration
Where can Six Sigma Applied?
Six Sigma Companies
Overview of Six Sigma
PAIN, URGENCY, SURVIVAL
COSTS OUT
GROWTH
TRANSFORM THE ORGANIZATION
CHANGE THE
WORLD
6 SIGMA AS ASTATISTICAL TOOL
6 SIGMA AS APHILOSOPHY
6 SIGMA ASA PROCESS
CONCLUSION
Reference
• www.wikipedia.com
• www.sixsigma.us
• Six Sigma Magazine International
• www.sixsigmaglobal.com
Thank You