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Statewide Medicaid Managed Care LTC Program Accessing Patient Responsibility Using “Provider View” September 2013 1

SMMC Long-term Care Provider Webinar: Accessing Patient Responsibility Using "Provider View"

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Page 1: SMMC Long-term Care Provider Webinar:  Accessing Patient Responsibility Using "Provider View"

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Statewide Medicaid Managed Care LTC Program

Accessing Patient Responsibility Using

“Provider View”

September 2013

Page 2: SMMC Long-term Care Provider Webinar:  Accessing Patient Responsibility Using "Provider View"

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Florida Medicaid Web Portal“Provider View”

To view information about patient responsibility:

1. Log-in to the Medicaid Web Portal2. Select “DCF Provider View”3. Enter the required Search Criteria4. Select the appropriate individual5. Select History6. Review information about patient

responsibility*Provides information about patient responsibility for up to 12 months preceding

the date of the inquiry.

Page 3: SMMC Long-term Care Provider Webinar:  Accessing Patient Responsibility Using "Provider View"

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Medicaid Web Portal-DCF Provider View

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Enter the Required Search Criteria

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Search Criteria

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Select Individual from Customer Search Results

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Customer Search Results

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Select History

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Review Patient Responsibility*

*Patient Responsibility may be viewed for up to 12 months preceding the inquiry.

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Additional Information AboutPatient Responsibility

Please email the appropriate Department of Children and Families Customer Call Center if you have any questions about a Medicaid recipient’s patient responsibility.  • Jacksonville - [email protected] • Tampa - [email protected] • Miami - [email protected]