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SOCIAL MEDIA 101 Chris Toward – [email protected] Rebekah Cancino – [email protected]

Social Media 101

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SOCIAL MEDIA 101

Chris Toward – [email protected] Cancino – [email protected]

Why social media?

What is your goal?

What do you want to contribute?

@ctoward - @rebekahcancino#srpsmallbiz

The power of standing for

something bigger than yourself is that it makes people care.

When in Rome…

Don’t be that person at the cocktail party that nobody wants to talk to.

Have a plan. Repurpose when you can. Always keep it consistent.

live presentations

blogs, newsletters

video, podcasts, testimonies

Repurposing Content

editorial calendar

voice, tone, style guide

Hootsuite, Tweetdeck, Buffer, Seesmic

Keeping Consistent

So, what makes a social media superstar?

LISTEN

You aren’t really listening if you’re only looking for an opportunity to

be heard.

CONTRIBUTE

Be an expert. Share your expertise unselfishly.

What is it? BUILD RELATIONSHIPS

REWARDLOYALTY

"Fans are twice as likely to consume and 10 times more likely to purchase than non-fans"

"People are savvy enough to know when a Facebook page is contrived and manufactured."

ENCOURAGEINTERACTION

"Pinterest is a huge source from a referral standpoint, even beating out referrals from Facebook . . . It speaks to the power of engaged audience members."

MAKE NEWFRIENDS

Target new friends who look like your best customers.

Questions?

Chris Toward – [email protected] Cancino – [email protected]