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Why social media?
What is your goal?
What do you want to contribute?
@ctoward - @rebekahcancino#srpsmallbiz
editorial calendar
voice, tone, style guide
Hootsuite, Tweetdeck, Buffer, Seesmic
Keeping Consistent
"Fans are twice as likely to consume and 10 times more likely to purchase than non-fans"
"People are savvy enough to know when a Facebook page is contrived and manufactured."
"Pinterest is a huge source from a referral standpoint, even beating out referrals from Facebook . . . It speaks to the power of engaged audience members."