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How to be a social media ninja 1

Social Media Boot Camp for HRSW

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Social media is changing the workplace and business landscape. HR professionals can learn how to use and understand how their employees and job seeker candidates are using social media. Learn how to be a social media ninja and understand social media basics and social media employment law trends and policies.

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Page 1: Social Media Boot Camp for HRSW

How to be a social media ninja

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Page 2: Social Media Boot Camp for HRSW

Your Sensays

• Jessica Miler-Merrell, SPHR

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• Carrie Corbin, MBA, SPHR

Page 3: Social Media Boot Camp for HRSW

Text to Join the Community

Page 4: Social Media Boot Camp for HRSW

What is Social Media?

• Today’s Objectives

> Foundational Understanding of Social Media

> Tools to Use & Advanced Strategies

> Best Practices

> Laws, Union Trends, HR & Corporate Pitfalls

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Page 5: Social Media Boot Camp for HRSW

Social Media & the Law

• Group Activity -- How Social Media Involves HR?

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Page 6: Social Media Boot Camp for HRSW

What is Social Media?

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What is Social Media?

• Collaboration• Source of News/Information Resource• Connecting with Family• Fun• Recruiting Opportunity• Relationships/Networking• Business Leads

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Page 8: Social Media Boot Camp for HRSW

What is Social Media?

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Page 9: Social Media Boot Camp for HRSW

What is Social Media?

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•Case Study -- United Breaks Guitars

Page 10: Social Media Boot Camp for HRSW

What is Social Media?

• Facts About Social Media

> The average SM user is 37 years old. > Mobile phone use will overtake PC > usage in 2013. > 47% of Boomer use social media in 2010. > A Facebook fan is worth $136.38.

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Page 11: Social Media Boot Camp for HRSW

Why Should HR Care About Social Media?

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Page 12: Social Media Boot Camp for HRSW

Ninja Social Media Tools of the Trade

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100 million+profiles

45 & up Largest group

3rd largestsearch engine

Page 13: Social Media Boot Camp for HRSW

Ninja Social Media Tools

• LinkedIn Offers Many Features Including> Company Profile Pages> Groups> Q & A

• 70% of Recruiters visit LinkedIn First

• Over 100 Million Business Profiles

• Linked In Apply Button & Talent Connect

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Page 14: Social Media Boot Camp for HRSW

Ninja Social Media Tools

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Page 15: Social Media Boot Camp for HRSW

Ninja Social Media Tools

• Facebook is the most visited website on the Internet

• Has 800 million users

• Average user spends nearly 16 hours a month on FB

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Page 16: Social Media Boot Camp for HRSW

Ninja Social Media Tools

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Ninja Social Media Tools

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Ninja Social Media Tools

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• There are 155 million tweets per day.

Page 19: Social Media Boot Camp for HRSW

Ninja Social Media Tools

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• Understanding the Lingo

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Ninja Social Media Tools

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• Tweet

• RT (retweet)

Page 21: Social Media Boot Camp for HRSW

Ninja Social Media Tools

• @ (at reply)

• # (hash tag)

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Page 22: Social Media Boot Camp for HRSW

Black Belt Social Media

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Black Belt Social Media

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Black Belt Social Media

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Black Belt Social Media

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Page 26: Social Media Boot Camp for HRSW

Black Belt Social Media

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Page 27: Social Media Boot Camp for HRSW

Black Belt Social Media

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Page 28: Social Media Boot Camp for HRSW

Social Media & the Law

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• Background Checks• Social Media & Discrimination• Defamation & Liable• Social Media & HR Investigations• Unions & ULPs• Social Media Policy

Page 29: Social Media Boot Camp for HRSW

Social Media & the Law

• Social Media & Background Checks

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Page 30: Social Media Boot Camp for HRSW

Social Media & the Law

• 6 Billion Googles ea. Month

• Potential discrimination liability

• Disparate & Adverse Impact

• Unconscious Bias

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Page 31: Social Media Boot Camp for HRSW

Social Media & the Law

• Employment Law Cases Involving Social Media

> Romano v. Steelcase Inc.> EEOC v. Simply Storage Mangt.> TEK Systems, Inc. v. Hammerick

> Maryland State Senate (S.B. 971) in March 2011

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Page 32: Social Media Boot Camp for HRSW

Social Media & the Law

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• NLRB v. American Medial Response of Connecticut

• “Facebook Firing”• Employees right for concerted

protected activity extends to Facebook

• And now. . . > NLRB v. Thomas Reuters

Corp.

Page 33: Social Media Boot Camp for HRSW

Social Media and the Law

• Concerted Protected Activity

> Shared opinion among 2 or more employees> Conversations around “working conditions”

• NLRB released a social media corporate case summary > http://b4j.co/NLRBsocialmedia

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Page 34: Social Media Boot Camp for HRSW

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Black Belt Social Media

• How Unions Use Social Media

> Another Marketing & Communication Platform

> Tools like Group.me, Belluga Pod, Texting, & Private Facebok Groups

> Offer instant communication through mobile tech

Page 35: Social Media Boot Camp for HRSW

Social Media & the Law

• Social Media Policy

> Communication> Internet Usage> Code of Conduct> Social Media

• Policies should not general per recent NLRB cases

Page 36: Social Media Boot Camp for HRSW

Text to Join the Community

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Social Media Boot Camp for HR

Page 38: Social Media Boot Camp for HRSW

Connect with US!

• Connect with Jessica Miller-Merrell, SPHR> @blogging4jobs> www.xceptionalhr.com> [email protected]

• Connect with Carrie Corbin, MBA, SPHR> @thealphafemme> [email protected]

• More Resources at www.blogging4jobs.com/hr-toolbox

• www.hrblogger.info

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