65
Questions or Comments? Phone 1.800.948.0113 Email [email protected] Copyright © 2011 Grow Socially, Inc. All Rights Reserved. Social Media and Publishers! Why, How and Best Practices.

Social Media for Publishers! Why, How and Best Practices

Embed Size (px)

DESCRIPTION

interlinkONE and Grow Socially CEO John Foley, Jr. delivered this presentation at the 2011 Publishing Business Conference. John provides an overview of social media channels and technologies that can be used by folks in the publishing industry to grow their business. John covers items such as: - Why You Should Care About Social Media - How Publishers Can Use Social Media - Best Practices, Strategies, and Tips - And more...

Citation preview

Page 1: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Social Media and Publishers!Why, How and Best Practices.

Page 2: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

John Foley, Jr.

► Grow Socially, Inc – Support Services► Online Marketing/Social Media► Plan, Manage, Execute and Measure

I love Mar(H)keting!

Page 3: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Today’s Agenda

► Why You Should Care About Social Media

► How Publishers Can Use Social Media

► Best Practices, Strategies, and Tips

Page 4: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

SOCIAL MEDIAWhy should you care about it?

Page 5: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Social Media Statistics

► Nearly 750 Million Users on Facebook (6/11)

► 300 million Twitter users as of (5/11)

► 30+ Hours of Video Uploaded to YouTube every minute

► 50 million people on Google+ and growing!

Page 6: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Social Media and Search Engine Optimization (SEO)

► Social Networking Activity Helps People Find Your Stories and Publications!

FaceBook Twitter YouTube Blog

Page 7: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

SEO and Online Video

Page 8: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

SEO and Your Website

1. Simple and Direct User Interface2. Keywords3. Uniqueness4. Content up Front5. Engagement opportunities

a. Download a Whitepaperb. Sign up for Newsletterc. Blog responsed. Polle. Contestf. Widgets

Page 9: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

How It Can Help Publishers!

Page 10: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

What Are These Sites, Anyway?

Page 11: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Top Channels/Medias growing

► LinkedIN Networking - Company

► Facebook: House party with a business effect

► YouTube: Your own TV Station

► Twitter: Block Party

Page 12: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

What is Facebook?

► The Largest Social Network

► Publishers can host pages and groups to self-promote and become destinations

Page 13: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Get Yourself Out There

Creating a page involves:► Logo► Name► Content► … and a Plan

Page 14: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

What is YouTube?

► Video-sharing website on which users can upload and share videos.

Page 15: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Why YouTube?

• Showcase Stories, Events, Services, & More!

• Destination!

Page 16: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

What is LinkedIn?

► A business-oriented social networking site

► Mainly used for professional networking

► Has more than 43 million registered users, spanning 170 industries

► Maybe some legs here…

Page 17: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Publisher Profile• Overview

• Spotlight

• List of Products & Services

• YouTube Video Integration

Page 18: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

What is Twitter?

► Share what you are doing in 140 characters or less

► A free social messaging utility for staying connected in real-time

Page 19: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Blogs

► Humanizing► Improves SEO

► Keywords► Links ► Updated Information

► Give Expertise► Updates on

Activities► Sharing Information► Allows for engagement

Page 20: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Blogs

Page 21: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Four Fundamentals of All Sites

1. Build your network

2. Engage with the network you have built

3. Be consistent

4. Track and analyze

Page 22: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

HOW CAN PUBLISHERS USE SOCIAL MEDIA

Page 23: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

What We’re Going to Discuss

► Publishers Social Media for► Subscribers – New and Existing► Events – Promotion Before, During, and After► Curating and more

Page 24: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Subscribers– What Are Your Goals?

► Listen► Sysomos, Radian6, Viral Heat

► Engage with audience► Watch subscriptions► Be the Destination

Page 25: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Social CRM: Online/Social Intelligence

► Track Social Networking Profiles!

Page 26: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

What Should You Do Once You Have Data?

► Listen!

► Engage!

► Share Content - not always yours!

Page 27: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

What Should You Talk About?

► Relevant (Your Publishing) Topics

► Events – Webinars, Trade Shows, Conferences

► Items that are relevant to the target audience

► Repurpose your offline to online

Page 28: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

What Are Your Goals for Events

► Create awareness► Increase subscribers► Produce and participate► Keep the conversation going after► Be the Destination!

Page 29: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

YouTube to Create Awareness

► Speakers► Hosts► Live Footage► Recaps► Distribute!

Improve SEO – Alternative exposure of your objective

Page 30: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Twitter to Create Event Awareness

Page 31: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Twitter to Increase Event Registration

Page 32: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Create Twitter Pages for Events

Page 33: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Create Custom Facebook Tabs for Events and More

• Drive traffic to Facebook

• Push Sign Ups, Registrations

• Additional outlet for information

Page 34: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Expand print Content Online

FaceBook, Blogs etc.

Page 35: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Social Networks Events

Expand the Offline event

YouTube videos of what was learned!

Page 36: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Social Networks to Create Memorable Events

► Participate in event’s hashtag

► Retweet attendees

► Post Twitpics► Announce live

timeline of sessions

Page 37: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

7 - for Publishers

Mashable.com

7 Ways Print Magazines Are Using Social Media to Engage Readers

1. Curating Content2. Expanding Editorial Content3. Offering Expertise in Real Time4. Catalyzing Connections5. Leveraging Influence6. Extending the Editorial Experience7. Monetizing Social Media

http://mashable.com/2011/02/09/social-media-magazines/

Page 38: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

BEST PRACTICES, STRATEGIES, AND TIPS

Page 39: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Best Practices

6 Social Media Best Practices for Publishers

1. Plan.2. Research. 3. Decide. 4. Get your content up to snuff. 5. Make internal changes. 6. Open up.

Date Site Designer - http://ilink.me/6best

Page 40: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Marketing Plan►It all starts with a plan

Page 41: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Expo Event8AM-6PM

Send out flyers to clients

Announce on website

Email eNewsletter (Announce)

Tell colleagues you’re attending

Send thank you cards

Enter new contacts in CRM

Mail -Monthly Newsletter

Marketing Calendar

Page 42: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Expo Event8AM-6PM

Send out flyers to clients

Announce on website

Email eNewsletter (Announce)

Tell colleagues you’re attending

Send thank you cards

Enter new contacts in Excel

Mail -Monthly Newsletter

Marketing Calendar

Create Post, Link back to website

Announce on &

Comment on event’s page

Connect with Keynote Speakers on

Join in on event’s hashtag

Share speaking presentation on

Friend new contacts on

Share event article on

Share event article on

Announce booth # with video post

Follow-Up with Post & Post Pictures

Page 43: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Social Media Marketing Plan

► Describe Business and Its Goals► Know Your Audience► The One Thing► Humanize Your Brand► Content Resource &

Distribution Strategy ► Measure Your Success

Strategy Before Tactics!

Page 44: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Know Your Audience

► Who Are They?

► Where Are They Cyclically?

► How Do They Use Social Media?

Page 45: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Your Target Audience

Define Target Audience► Subscribers

Audience Acquisition ► Discover► Engage► Get Found

Page 46: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Is everyone interested in the same communication?

I’m on Twitter

I still email

I use Facebook,Twitter & LinkedIn

I love my mail

I Google for my

information

Where are your prospects and customers getting their information?

Page 47: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

The One Thing

Competition

Keywords

Page 48: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Humanizing Your Brand

Page 49: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Content Resource Library Visit Resources Daily

Pull Content Make Links Measurable Push Content Out

Content Distribution StrategyResources are monitored. Content is identified and pulled, made trackable, and pushed out across platforms.

Content A

Content B

Content C

Page 50: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

How to Measure Success?

► Site Traffic► Downloads► eNewsletter Sign-Ups► Blog Comments► Questions► Shared Links► Re-Tweets► Followers► Who’s talking about you and

how► Show me the money

Page 51: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2010 Grow Socially, Inc. All Rights Reserved.Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2010 Grow Socially, Inc. All Rights Reserved.

$

Optimize / Social FriendlyeNewsletter Sign-Ups

White PapersOffersEmailsPollsBlogs

Landing Pages

Get Noticed

Engageand

Nurture

Inquiries

Engageand

Nurture

Integrated Multi-Channel MarketingAction – Publish – Engage – Converse – Share

Social Media Blogging Analytics Content Mgmt SEO

Start with MKTG Plan

Product?Service?Asset?

Qualified and Budgeted

Buyers

Page 52: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Effective Online Marketing Strategy

► Online/Social Media Marketing Plan► Website► Search Engine Optimization

Online Marketing Plan

Page 53: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Search Engine Optimization

► Get found► Using specified keywords► Consistently updating ► Using links to other

pages of site or other websites

Page 54: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

COMPANY WEBSITE

Social Media

SEO

DM/Flyer

E-mail

Links

Other

Inbound and Outbound

Whitepapers,eBooks

Downloads

eNewsletter Sign-Ups

Comments & Questions on

Blog

Info/Inquiries

Webinar Sign-Ups

100 Visitors

2000 Visitors

800 Visitors

3500 Visitors

CRM

Page 55: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Use Social Media Effectively

► Start with a Plan► Address Goals► Make a Schedule► Know What You Want

to Do ► Cross Promote

Across All Pages► Integrate with Website► Include in Offline

Marketing Efforts

Page 56: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Tools & Techniques

Tools► Cameras, Video Cameras► Link Shorteners► Platforms – Hoot Suite –

Tweetdeck► Listening – Radian6,

Sysomos, Viral Heat► Wordpress, Drupal

Techniques► Daily Management ► Consistent Monitoring► Integration of Social

Media and Multi-Media Channels

► Consistent Online Look► Dedicate Resource(s) or

Find a partner

Page 57: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Best Practices

► Listen► Share Relevant Content► Industry Specific

Content► Marketing Information► Consistently monitor for

customers► Continually post

relevant content

► Link all pages back to corporate site

► DON’T talk about yourself all the time

► Secure Branded URLs for each Channel

► Promote Monthly Newsletters

► Listen More► Be the Destination

Page 58: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Tools for Measuring Effectiveness

► Link Shorteners► iLink.Me► TinyURL.com

► Google Analytics► Website

► Insights► LinkedIn, Facebook, Twitter, YouTube

Page 59: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Measure Your Success Tools: Google Analytics

Measure the quantity and quality of the traffic that social networks

are driving to your website.

Page 60: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Tools for Listening

Page 61: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.61

Social Media Badge ExamplesBanner Ads, Websites, Twitter backgrounds, Brochures, Business Cards, eMail Signatures.

Banner Ad

Website

Twitter Background

eMail Signature

Print Ad

Page 62: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Listening & Monitoring

Page 63: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

• Social Listening • Brand Awareness

Measurement• Lead Generation

Monitoring Solution

Page 64: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Q & A / Contact Me / Thank you!

iFlyMobi.comQR Code

http://ilink.me/JR

Page 65: Social Media for Publishers! Why, How and Best Practices

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Want to Learn More?

► Visit http://GrowSocially.com today.